Cold Stone Creamery

I don’t remember every eating Cold Stone Creamery. Maybe once in Ohio more than a decade ago? The menu inside was not familiar at all. We were waiting for our pizza to be ready next door at the Mediterranean place. So, I ventured into Cold Stone to check them out.
Since I did not know what to get, I asked an employee for recommendation. She suggested their popular seller, Brownie A La Cold Stone. So, I went with it. It was $ 6.59. There was no tax for some reason.
Pros:
Friendly employee.
Not busy.
Ice cream and brownie were good (+1)
Cons:
Shared seating with all the restaurants in that complex
I will definitely check out other offerings on their menu the next time I am here.

dark chocolate. mmmmmmmm I added coconut and graham cracker pie crust. t
The line was long, but totally worth the wait.

Wack! I came 30 min before opening time and so I came back 15 minutes after opening time at 11:15 am CLOSED. It’s supposed to open at 11:00 am

Cold Stone is by far the best ice cream I’ve ever had !!! No other ice creams compares. The texture of the ice cream us like no other ice cream, I guess because the way they mix it on a a cold counter. My favorite is the Cookie Doughnt you want some, it is so good and has big chunks of cookie dough. I have also tried to Birthday cake remix, thats how we roll, the strawberry banana rendezvous, and chocolate chip mint, amd loved all of them ! So good all in thier own way. Although depending on the person who makes it, it can come out better or worse than others. Some workers make the ice cream better than others, but even if it’s not mixed well it is still delicious. I love cold stone and I got to have at LEAST once a month.

I have to say the older lady (possibly the owner) that served us when we went in lacked in customer services skills. She was not very pleasant to talk to or friendly. I like it better when the younger high school kids work because they’re much more friendly and less awkward to talk to and order from.

Ice cream typical ice cream. Choose flavor choose toppings choose cone or cup and eat.

Service was slow and the dude only put half the ingredients in our selections and barely mixed. Won’t be going back unless desperate for ice cream!

Can the wait be any longer… Having one worker here serving a bunch of people on a hot day is probably not the best idea.

the service was terrible the employees didn’t greet me when I walked in. also I had to wait inside for 5 min to get service, there was only one other customer and two employees. one employee was serving the other customer while the other one was just on his phone texting. (very rude!) I’ll give this place one star because I can’t give it ZERO.

Horrible customer service!!! The male employee was on his phone, did not greet or acknowledge me and my husband. Terrible service never going back.

Came in with my hubby and daughter. You’d think for it being so cold out they’d be on top of it with what little customers they get but nope. The person working kept walking by us and never even acknowledged us. It was an older Asian lady working that helped us and was disappointing with each order. Didn’t mix my husband’s ⁵⁰⁄₅₀ ice cream and then made fun of him for not getting any toppings. I ordered one topping and she hardly mixed it in, wonderful to eat a rock hard stale brownie that isn’t even broken up and mixed in. My daughter we ordered chocolate ice cream and told her just a TINY BIT of topping and she dumped multiple spoonfuls on the ice cream.
CRAPPY SERVICE ALL AROUND

After having such a distasteful lunch, coldstone once again comes through.
Me on my honey shared cookie batter with Oreo cookie and cookie dough

Had to pull over for this one… Last of a gift card…

Came here on a hot night to get a small ice cream. Asian lady was rude and when she asked what topping I wanted, I requested twix. 1. the twix itself tasted stale. 2. She didn’t mix the 1 mini twix correctly as others do. 3) the place was dirty for a franchise location it’s pretty disgusting …

Always good!

Tasty but nothing compares to organic ice cream. Also I hate when there’s a tip jar when there isn’t really a reason to tip. What is the tip for besides scooping my ice cream. In my book, too stars = regular, which is all I really experienced.

Cold stones is as good as it gets. Im just sad that the location close to my house has closed down.
For years, ive been getting the banana split decision. It comes with chocolate fudge, strawberries, and peanuts all mashed together in banana ice cream. Its probably the best item they had on the menu. They dont currently advertise this on the menu but it can still be ordered.

2 stars strictly for the ice cream.
went in ordered a simple 2 scoop cone cookies and cream (last night 3/5/14.around 9pm) and no one is in there just the two employees who were just standing there and no «hi welcome to cold stone» let alone a smile. they both looked bugged and hating life and did not want to be there. I as the customer said hi to him and when I payed I then again said thank you and nothing. yeah terrible customer service, your jobs not that torturing and if it is then they should hire people who enjoy their job.

This is one of my favorite Cold-​Stones to come to! Its in a shopping center where you can find a little bit of everything. :)
I always get the Cake batter ice cream with yellow cake & strawberries! =) They do not have a dining area inside but there is plenty to sit and enjoy your decadents outside. The staff is very friendly, I have never had a bad experience! =) I totally recommend this place to everyone, especially if you have never tried cold stone before & their cakes are freakin delicious as well!!! Mmmmm

This is the second time I walked into this location. First time I had a good experience, this time was different. I walked in after I ate lunch on Sunday and caught a lady napping on the job. Unacceptable, so I walked out. Enjoy your nap lady.