Gerber Collision & Glass

La Grange, Estados Unidos

4.2

12 avaliações

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Telefone
+1 708-579-1200
Site:
www.gerbercollision.com
Endereço:
300 Washington Ave, La Grange, IL, 60525
entre a Cossitt Ave & a Elm Ave
Paradas e estações próximas de transporte público:
860 mCongress Park
860 mLaGrange & Hillgrove (Metra)
930 mLaGrange Road
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Hoje

Hoje –
Horário local (La Grange) 19:31 domingo, 22 de junho de 2025

Horário de funcionamento

segunda-feira 7:30 – 17:30
terça-feira 7:30 – 17:30
quarta-feira 7:30 – 17:30
quinta-feira 7:30 – 17:30
sexta-feira 7:30 – 17:30
sábado 8:00 – 12:00
domingo –

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12 avaliações para Gerber Collision & Glass

Não exige registro
Classificação do local: 5
La Grange Highlands, IL
I would recommend Gerber for repairs. Process was easy and convenient. Couldn’t be more accommodating. Vehicle looks great with the work that was done.
Classificação do local: 5
Lakeview, Chicago, IL
I would definitely recommend this location to anyone. They went above and beyond just repairing my glass. They vacuumed out all the broken glass inside of my car (my car had been broken into) as well as all the dog hair in my backseat that takes forever to get out! My trunk latch was also broken and they fixed that as well free of charge. I was very pleased with their service! Thank you again!
Classificação do local: 5
Addison, IL
Came here after my accident, they made my car look better than ever went above and beyond what I had expected and even buffed out existing scratches. Thank you Chris for taking care of everything. The only thing is the text message alerts are a waste. THANKS AGAIN GUYS
Classificação do local: 5
La Grange Park, IL
I spoke with general manager at the shop and he did listen to me as I explained the trouble. We did resolve the problem and I will continue my working with them again.
Thank you again for the call it was good to speak with you.
Classificação do local: 5
Western Springs, IL
Face it, no one wants to end up at a collision shop, but Gerber Collision’s amazing customer service makes you want to do business with them again and again! I received text message updates throughout the week my car was there along with phone calls from Chris who provided me with very detailed reports of what was happening in the repair process. My car was done in a week, looks brand new and clean (almost to the point of being freshly detailed). I cannot recommend this place enough.
Classificação do local: 5
La Grange, IL
I got in a unfortunate car accident a while back and my insurance recommended Gerber to me. I went ahead with them and am so glad I did. Not only did I receive my car earlier than expected, had it washed and vaccuumed out, but the staff are amazing at their work. Incredibly knowledgeable & friendly people and just made the whole experience of dealing with a wrecked car much easier. I also enjoyed getting a phone call every 3 days with an update on my car. If, God forbid, I was ever involved in an accident again I would not hesitate to take it to Gerber. Great work.
Classificação do local: 2
Hinsdale, IL
State farm recommended Gerber. They tried to use an aftermarket glass to replace mine. Then said they would order factory glass. Two weeks later, still no glass. They said they ordered glass, but did not. A bunch of nonsense and excuses. Finally went with someone else after trying with 4 phone calls to get a resolution.
I would give one star, but past performance before the Gerber takeover was decent.
Matt from customer service did call to apologize. This at least tells me someone is trying to be customer service oriented. Unfortunately, not at the front end.
Classificação do local: 2
Palos Hills, IL
Usually this location does great work. I have been there several times while it was cars collision before they were bought out. Went in for a simple fix on my vehicle and when they were finished I noticed that my bumper, the repair that was to just straighten a brand new bumper out, was still crooked. They took it back in and tried again and the end result was that’s the best we can get it. They said they are never the same once they are in an accident. I have had it repaired twice before when it was cars collision and they got it perfect. Then after I got home I noticed they had scratched up my brand new bumper they were trying to straighten that cost me $ 300. They were very nice and they didn’t charge much though
Classificação do local: 5
Brookfield, IL
No one likes to have an accident. I am no exception to the rule, and have found myself being a repeat customer for Gerber Collision and Glass. Let’s just say they made the process pain free. First of all, the staff could not have been nicer. As a woman, I sometimes feel intimidated going to a mechanic. This was not the case with Gerber. Chris took care of me, and was great about updating the progress on my vehicle. They even finished 2 days early! When it was time to pick up my car, I told Chris I was not sure if I would make it by closing time. Without skipping a beat, Chris offered to stay after the place closed to wait for me Love that!!!
As for my car — it looked fantastic! I dare say it has never looked better! I would highly recommend Gerber Collision and Glass to anyone! Ask for Chris – He was awesome.
Classificação do local: 5
San Luis Obispo, CA
I have nothing but great things to say about this place.
Of course, anyone who comes here has had something bad happen to their car so it’s never a place you love to visit, but everyone was super friendly and accommodating. My car was done on time (4 days) and they even sent me text messages every day to tell me what was going on with my car. I loved that! I hate when you take your car in somewhere and you are frustrated because no one tells you the status of what’s going on with your car.
They washed and vacuumed my car before giving it back to me and it looked brand new when I went to pick it up.
They were fast, friendly and i really loved the little text messages I would get! I hope I don’t see them for a really long time but if I have to, I would take my car back here!
Classificação do local: 1
Brookfield, IL
I would not recommend this location to anyone. Horrible customer service, completion dates as promised were inaccurate. When given a bad review they call you and complain that you gave them a bad review and won’t pay for your rental car. Would never deal with this location ever again! And yet the car is still not fixed!
Classificação do local: 5
Riverside, IL
Customer service was OUTSTANDING! Everyone at this site went above and beyond to accommodate me in terms of completing the estimate, arranging for drop off, scheduling the rental car, and finally picking up my vehicle. I had damage to several parts of my Lexus requiring two separate insurance claims and a self pay portion. Coordination of the repairs were seamless and my car looks wonderful. I couldn’t be happier with Gerber Collision in LaGrange. I would recommend anyone to use their services. You will not find better customer service and quality work! Highly recommended!