Gundersen Health System

The doctors and other professionals at Gundersen for the most part are fine. I am very pleased with my children’s pediatrician and I have personally made some changes in who I see because of some uncertainty I had with other practitioners. The employees that will be the end all of Gundersen are those that work in financial services! I understand that it is a business, but as patients, we are also the customer! The saying is, «the bill usually beats you home!!» At one point I was paying $ 500/​month and that was not enough. They still threatened to take me to collections.

A terrible place where doctors add to increase bill. Eric Gunderson, co-​chairman of board begs for federal money and asks for contributions while claiming he has no authority. The Gunderson culture is to pick pockets of every patient. Bad diagnosis are average only to be rectifyed by traveling about 75 miles to Mayo Clinic. Administrative costs are among the highest anywhere with people like Rita, Bahr, Wittenberg unable to make sense. Was told I should be more savvy and even bring a witness when encountering a Gunderson doctor. Following a procedure, doctor failed to show, only to schedule an additional cost appt. later. Dr. Hofland talks more about Badger football than medical problem. Lies about costs and lies by ommission. Do not go to Gunderson. Never go to Gunderson. Avoid Gunderson. I would rather die on my sofa than be manipulated by the gaugers of gunderson.

I have never received anything but top-​notch service at Gundersen Lutheran. Let’s see: three kids, treatment for medical and dental issues, one course of cancer treatment… I would rate Gundersen at the top in ANY area, including the Chicago hospitals where I grew up. The professionals at Mayo may be good, too, but why would anyone want to be admitted to a hospital that is 100 miles away, in Rochester? (Yes, I know that Mayo runs the Skemp hospital in town, but personal experience tells me that La Crosse patients are sent to Minnesota for MANY treatments and surgical stays.)
I am sorry to see that one reviewer (from out of town) felt that Unilocal was the place to address a one-​time issue. Over the lives of MANY MANY patients, Gundersen Lutheran has proven to be top in the field.

If I could give this hospital minus 1000 stars, I would in a heartbeat. My 83-​year-​old grandmother had hip replacement surgery here this past Friday, and during her recovery time in the hospital, she has received nothing but terrible service from the nurses. I don’t care that it’s a holiday weekend, folks, you are running a hospital, NOT a bed and breakfast! (In fact, I think most bed and breakfasts would provide better care.) That means that when my grandma rings a nurse to go to the bathroom, one should come promptly; my grandma should not end up soiling herself. Also, you don’t send in someone with only 6 weeks of training to check up on the blood pressure and heart rate of a patient who has just come out of anesthesia by herself. She clearly didn’t understand what numbers to look for; she only knew how to read «the little red lights.» Geesh. And your department who transfers patient to nursing homes for recovery after surgery should answer their phones over Labor Day Weekend. My grandma should not have to stay an extra day in your wretched, incompetent care because you can’t find your transportation workers.
Anyway, you had me fooled, Gundersen, with your shiny, friendly valets and well-​stocked medical library for patients. For people in the greater LaCrosse/​Winona area, go to Mayo. No ifs, ands, or buts.