Serge’s Automotive

These guys are pretty good. I took my audi a4 last week because of the ck engine light. They fixed the issue, changed the oil and the price was reasonable.
And I got a thank you card in the mail, which was a good gesture.
I’ll definitely come back.

Honest and reliable service every time. We’ve taken both our newer Honda Odyssey and my 1986 MR2 here. Each time, they walked through what they found and why the fix was necessary. Pricing is reasonable and they are always accommodating with our schedule. Although we are relatively new customers, I can see why they have stuck around.

Once again great service fair prices and quick! Honest and reliable A+ service! Always feel safe bringing my car to this place!!!

Serge not only services my Prius, but he also takes care of my 83 year old mother’s Chrysler as well. He does excellent work, has fair pricing and is very friendly and courteous. I trust him.

Serges is the Best automotive repair place ever. My family has been going their for decades. From easy things like oil changes and major repairs. They’re always honest, reliable and fair priced.

Such great service! I came here for tire service. Prompt as promised. Honest folks. I will be bringing my car here next week for an oil change. They are a gem in our town.

First time taking my Lexus to auto repair other than the dealer after seeing the reviews about this shop. Needed a new battery quickly and they replaced it right away in 15 minutes. That’s very quick service which is very important for me. Guess little things add up to customer satisfaction. Never bother to replace those little plastic bolts to hold down the whole plastic covers over your entire front engine parts since the dealer always wanted to charge me like $ 10 despite been going to the same dealer. The owner offered to put those plastic bolts for free. Not a big deal but it’s always that extra steps no matter how little that put customers better satisfaction. True in any industry including medicine in my opinion.

Over time I have discovered that the work done here was substandard. When I first started going to Serge’s they were good. Then they got some new mechanics and really seem too busy to do quality work.
Three motor mounts they installed merely two years ago were already broken and the power steering pump they installed not long ago does not work properly. In addition, a back linear brake light they installed went out within a couple of months. While the work might be covered under their warranty I did not want to return there. They couldn’t figure out what a check engine/​emissions light meant even after I had left the car all day. They wanted me to leave it overnight because they said the engine had to be cold.
My new mechanic in Sunland figured it out quickly– it was the air pump. He also had to reinstall new motor mounts and now the car drives better than ever. He has has had to re do other work sloppily done on my car. Total redo costs are 1000 dollars but I am just relieved my car is running properly. The new mechanic I go to takes appointments except for emergencies so I tell him, can I come in this Thursday and he checks his schedule, pencils me in and I know the part will be ready and my car done that day.
Two stars because Serge’s always put on quality tires that last a long time. It is puzzling that some work is done well while other work is shoddy. It might be the quality of some of the mechanics.

Went in today to take my car for a service. A good friend referred me to this place and definitely lived up to what they said. Serge is a great person and they give excellent service. Definitely coming here from now on!

Pulled over with a tire pressure emergency (gas station tire stations don’t fit our trucks tires) and were pleasantly surprised when they helped us ASAP. We were on our way to a job & they saved the day.
I will definitely be bringing our trucks & cars for service in the future.

I went there to get two tires mounted and balanced on my car.
Spoke to them over the phone everything sounded good (40 $ for two tires mounted and balanced)
When I got there no one really approached me. They tried telling me not to put these tires on because they were used. Also they told me I need to change my rear brakes.
Long story short
The employee (George) that was helping me did not give me good customer service and took about an hour to just mount and balance two tires (usually takes an hour two mount and balance 4 tires).I would not go back here or recommend it to any of my family or friends.
⁹⁄₂₅
This is Kaj neighbor. I have been a race

Serge’s gets 5 stars… Subaru of Glendale– ZERO
My car battery died on a Saturday morning. AAA came to jump start the car and told me the battery was completely dead, so don’t turn the car off until you get to the auto shop that will replace the battery (AAA did not have the right size battery in the truck and was honest enough to say so rather than try to sell me the wrong one).
Call Subaru dealer and was told I had to make an appointment for middle of the next week… REALLY!!! this is how you treat your loyal customers?
Called several other places that I found on Unilocal and based upon Serge’s reviews and the fact that he had the right size battery, I drove straight there. Even though they were busy with all lifts full, they took me right away– tested the battery just to be sure it was a bad one (which it was) and dropped in the proper battery. In and Out in less than 30 minutes.

I’ve had them do all levels of service on different cars (from oil changes to brakes, to rotors) and they’ve always proved trustworthy and helpful. They won’t push you to do any service, just give you options, and often recommend the more conservative/​cheaper option.
These are my mechanics for iife. Highly recommended.

Nice service. workers work hard and they are fairly friendly. I would definitely come back next time

We love Serge and Co. Friendly (always great to our kids), thoughtful, honest, helpful, reasonably priced…
I can’t say enough good things about Serge and his employees. Hey, everybody’s human and we all have good days and bad days. I haven’t had one with Serge yet, but I would definitely cut him some slack if I did. He has certainly cut us some slack where our cars and our wallets are concerned.
I’ve looked at a lot of local mechanics in the area and I’ve read their Unilocal reviews; even the ones who get high stars like Serge have a few disgruntled customers. You can’t please everybody all of the time, and the automotive repair business is certainly no exception. Now, if you chronically disappoint customers, then you have a problem. But, as anyone would conclude, after reading over 70 glowing reviews, Serge rarely disappoints. And thank goodness he’s just down the street! Thanks Serge!

Always very kind and welcoming. Very informative and they break down the service and the costs; willing to work with you. Definitely will be coming back again!:)

All around a very good mechanic and I absolutely recommend their work to anyone!
Intro: Serge has been our family mechanic for ~15 years!
Between 1 corolla, 2 camrys and 1 prius, he’s kind of taken care of it all.
Pricing and Quality: His prices are very very good, and has done everything from oil changes, timing belts, windows, starters etc. I’ve never had any issues and in fact, they consistently go over and beyond to ensure solid work. Last week, he replaced my Prius passenger window for $ 200 less than the dealer and then drove the car on the freeway through multiple iterations to ensure good acoustics!
Service and Staff: When I was in college, he understood that my turnaround had to be quick due to driving back to school and was always accomodating. I’ve been a working professional for 5 years and the turnaround has been just as fast. His staff are kind, professional, and share the same regard for family values we’ve come to expect!
Community Values: Serge always donates generously to our local high school robotics team and really cares about our town. To sum it up, Serge’s is an all around very good service and I absolutely recommend them to anyone :)
Regards,
Harish

Serge saved me over $ 1,600! The mechanic at my Honda dealer said I needed a new rear axle on my car. $ 900.00. My wife’s car also needed a new starter, close to $ 800.00. I needed the brake fluid and differential fluid flushed, close to $ 300.00. And my favorite, the cabin air filter needed to be replaced, $ 120.
I took both cars to Serge. He said I didn’t need a new rear axle, and charged me $ 480 for the starter and fluid flush. Plus, he sent me a thank you card for giving him the opportunity to fix my cars! I changed the cabin filter myself for $ 12.00.

I’ve mixed feelings about this place. Although, I did appear at their place at about 4 .30 and perhaps they all wanted to go home and didn’t give me the time that might’ve been more appropriate. I’m not sure.
I just wonder why one of them told me that I needed a brake job done on both sides of the car when they only took off one of the wheels.
I also wonder why they didn’t offer to return to me the parts of the vehicle that they had replaced.
The prices seemed about right. I’m just not convinced that what they said needed replacing, actually did need replacing. Maybe they did, I’m just not convinced.
They all seemed friendly enough, although that’s expected I suppose.
There’s a desktop there that allows you free internet if you want. There’s also mints available.
If I do need their sort of service again, I don’t think I’ll go back.

We used to come here as they provided good repair services, but not any more. Last Saturday we dropped our Subaru there early morning, we called them at noon to ask for the progress, they said they didn’t check it yet. They called us back 15 min. later saying one oil cylinder need to be replaced and the cost is $ 1,900.
We drop our car to another repair shop for second opinion. This shop asked who did the oil change (Serge did) as they injected 1 quart more oil to the car, so oil leakage below the engine, very soon this excess oil will damage the car severely. Luckily I went to another repair shop for second opinion, now they drained the excess oil for the car, however, lots of troubles caused to me and my car by Serge.
Never go to Serge again.