AutoZone

I am about 5 months or so late on writing this review but Joshua B. needs his credit. All of the mechanics in town were hitting me with $ 300 bills — I needed a new mass air flow sensor and there was no way I was going to let a mechanic get away with charging me that much. On my way home to Austin from San Marcos my car started acting up so I pulled into AutoZone and Joshua assisted me. Not only did the staff provide EXCELLENT service to everyone walking in, Joshua offered to help change my mass air flow sensor and it turned out I needed a new filter as well. He saved me $ 200 and even though it was hot as hell outside he fixed my car with a smile on his face. I couldn’t be happier with my experience! Thank you SO much Joshua!

Just bought a battery tie down and the sales man not only walked outside to check if I was buying the correct part, but then graciously installed it for me too!
Definitely a 5 star service situation. And their location is conveniently right off the highway so it took a total of 5 minutes (maybe less).

Called in to get pricing on brakes and rotors. The man on the phone was amazing. Got me pricing and put the parts on hold. Went to pick the parts up and saw keychain alarm batteries for my car so I purchased one and the lady even replaced it for me. When I went to pay for my items she saw my military ID and mentioned she would apply the military discount for me. I hadnt even thought to ask considering the issues I was having with the car. Great experience and great prices, thank you!

Autozone are selling product that they have no intention of garranting i bought a product for 20 dollars and it broke taking it out of the box they refused my refund for store credit ass if i would buy there again they stole my money for profit

Sorry but I avoid this place.
THE GUYS AND GALS BEHIND THE COUNTER ARE GREAT BUT, AutoZone themselves under-​estimated how many customers they would get at this location. It needed to be bigger and more terminals to help more customers. It needs to be expanded because 9 out of 10 times I go there I have to wait way to long to check out even when I grab products or parts from the shelves myself.
So true story here: A friend who was also there one time waiting in line with me (must have been ask 50 questions to the sales associate before you decide you just need an air freshener day). We were talking about how busy it always is at this place. I finally gave up, told my buddy later and went to the Buda store (which apparently AutoZone learned they have a lot of customers in Hays County and made this store a little bigger) to get what I need. Drove by the Kyle store on the way home and my friends truck was still there. Since then I just go to Buda if I see the Kyle store looks remotely busy.

I’ve stopped in here a few times for this and that… I had to get a new battery for my truck, not only were they nice, they installed it for me for no cost. A friend changed their oil themselves and Autozone happily took the old oil (it’s the law, but they were really nice about it anyways).
But. the reason I decided to review it finally is my experience last Saturday. I went to get my inspection sticker on my car at another local place and was told both of my break lights were out. So, I headed over to Autozone.
I approached the counter and said «My brake lights are out and I know absolutely nothing about cars. Can you help me?» After she got the info about my car, she grabbed the lights I needed and headed out to the car. She popped the covers off, replaced the lights, made sure they worked, and closed it up.
Her name was Ana. She did an amazing job. I told her about my battery cable being loose, and she got a part for that and fixed it as well. Again… no cost.
I have ALWAYS been treated great by this location. They have never made me feel like an idiot for not knowing a thing about cars, and they’ve always been very nice about showing me what they are doing so I can do it myself the next time.
I’d recommend them to anyone.

Glad we have one of these in kyle
the staff is always friendly, knowledgeable and they even install some of parts for you at no charge .cant beat that for service. prices are competitive also