RadioShack

First I would like to say that until today, I have always had a good experience at the Kutztown Radio Shack. Normally, the employees there have been very helpful and knowledgeable which I greatly appreciate. The rating is for the employee there this morning and really should be a one star!
Today was different. My husband and I went there to purchase a router. We were looking at an AC Router and there were two that we were trying to compare. Guy at the counter was staring down at his phone when we walked in and did not acknowledge we came in. We were by the routers for at least 10 minutes trying to figure out which was the better choice for us. The entire time the guy never looked up from his phone. My husband wanted to purchase one that he thought would be what we needed but I was so annoyed that the employee ignored us that I wouldn’t let him. We put the router back on the shelf and walked out. On the way out, the guy out the counter said have a good day without looking up. We said thanks, you’ve been very helpful. No response. I realize we could have at any time asked him for help but I felt that it would be useless since he clearly didn’t want to be bothered. I will go back and purchase the router when someone else is working. As I said, normally, they are all very helpful. However, if the owner or manager reads this review, I would seriously worry about how much damage to the business this guy is doing. If it had been my first time at this store I would not go back.
I which the review rating could be for the employee. I would give no stars! However I do not want to hurt the location in general which is why the two star review. Normally when I go there a five star rating would be given.