The Flower Shop, LLC

My sister had a wedding a couple of weeks ago and The Flower Shop saved the day! We picked up the wedding cake in Denton but didn’t look at it till we got to the church. The bow on the top was crushed, cracked, and hideous. We went into panic mode. Finally we decided to buy some real flowers and put them on top to cover up the mess up. We stopped at The Flower Shop and told them our problem. They personally came to the church to see the wedding cake for themselves so that they could best see how to fix the problem. They went back to their shop colored some beautiful flowers for us then came back to the church and personally put the flowers on the cake themselves.
It’s not very often that I see service like this anymore. They went out of their way to make sure that the wedding cake looked as beautiful as it was supposed to look. They came out to the church twice without even being asked to help assess and the situation. My family was very happy with their service and their flowers and would highly recommend them to others.

I sent out the order on their website about 2 weeks before Valnetine’s day. I did receive the confirmation email and I found out the delivery was not made. My order was completely ignored and I called them several times to find out what’s wrong. I called them even on the Valentine’s day morning and they said they called me back, which never happened.
My impression was that they just want to avoid the situation instead of resolving it. About five days after V day, I finally got a call from them they said the order was lost somehow and they need my credit card information again to process order. Perfectly ruined the V day