Garden Island Rentals

My 2 stars are for the house. ZERO to the management company. This is a nice home in a good location but it is in need of some serious repairs and maintenance. There were repair men at the house if I called of not. The pool turned green after 3 days. The pool man told us the pump stopped working. So we could not use the pool at all, and I had 3 grand children with me. The air conditioner is locked at 74 degrees. I was told I had use of the 3 car garage but when we got there it was filled to the ceiling with the owners stuff. When I called the management company to tell them my concerns after i got home, I got nothing but a argument from the lady on the phone. I kept getting excuses on how it’s Hawaii and it’s hard to get things done, and to get parts. Never did I get a thank you for using us or sorry for your inconvenience. They would not call me back or answer my emails. When my husband wrote a review, that’s when I got a phone call that the owner of the home would do nothing for us. I’m now looking for another home to rent for next summer for my family, but it won’t be with this management company.

This is my 7^th time renting a house in Poipu and the 2^nd time at HALE OHE. We asked Garden rentals on the phone, if the house has been kept updated and we were assured that it was. When we got there we were in pure shock. The house was filthy. The furniture inside smelled of sweat, the patio furniture was moldy and dirty. We had to put beach towels on furniture inside and out before we would sit down. The beds were so old and uncomfortable. The cupboards, banisters and windows were so dirty. We had to clean anything we touch because of dirt and stickiness. We had to clean sliding windows so we can look outside. The shower curtains had mildew. People walked by all hours of the night to go to baby beach, which kept us awake, It was a nightmare of a trip. We cut our vacation short because we just couldn’t stay there any longer. The view is great, lots of humpback whales going by. Garden rentals did work with us by getting us 50% back for the rental. We should have received all money back since we didn’t enjoy a minute there. The owner of this property should feel shame for taking our money and ruining our vacation. Run as far as you can from «HALE OHE» until you have proof that these issues are addressed, so you won’t have a ruined vacation like we did.

After a lengthy and more challenging than usual trip to Asia, my spouse convinced me to alter our course and stop in Kauai to unwind. We’d been here before in the past and I wasn’t particularly in a Hawai’i mood… or so I thought. Eager to get Stateside and back into the thick of other business and personal matters, this seemed like an indulgence which could have waited.
Until I saw what he had in store for us.
When life presents opportunities you can’t seem to resist — take them. I am pleased we did so when deciding where to spend our time unwinding. Here, we were able to relax in a manner we’d not done in recent times. Whether it was reading, writing, sleeping, catching up on less pressing matters (I couldn’t resist doing some work!), even Unilocaling in between the light raindrops… this was one of the best unexpected vacations I’d had on this level in years. The «do nothing whilst doing all» experience.
Garden Island’s offerings include 1 – 5 bedroom units, reasonable weekly rates (though one will indeed pay for «luxury»), and proximity to horseback riding, golf, shopping, snorkeling, and a variety of other sports or social activities. If you splurge for just the right place as we did, it’s even better to swim privately, sit in bliss and watch the waves crashing, and to soak up the raw and breathtakingly gorgeous frontier Kauai has to offer.
One will truly feel as if paradise has been found — or at least recaptured — when booking accommodations with this efficient, pleasant, and conveniently invisible outfit.
Mahalo!