Integrity Lawn And Landscaping

An Integrity Landscaping representative came to our West Knoxville home as scheduled, to look at our property and give us some ideas and an estimate for landscaping and fencing. My husband told him what we were looking for and said we would welcome any ideas he might have for our yard.
Not only did he never call us back, I have called him three times and he has not returned my calls (over the course of close to 3 weeks).
I assume our potential project is not big enough for this company, despite the fencing. If that’s the case, I understand; but give us the courtesy of returning a phone call.
Is this someone we want to do business with? One star says no.
Update: after leaving three messages over three weeks with no response whatsoever. I received a random email just yesterday from the person who came to give us an estimate. He said my husband was «vague» and what did we want? He actually told my husband he’d get back with us with a plan and an estimate. Instead we get a cryptic email. I don’t appreciate the attitude and the failure of these people to return a phone call I should not have had to make in the first place.