Buckner’s Auto Service Center

I used like this place, they provided excellent service. However, the new guy they hired recently is very very rude, and refused to look at my cars twice. Stay away from them!

I have to say this mechanic may have good technical skill but they need to improve a lot in the service attitude.
Looks like they have a very high standard on the vehicles they would like to repair, and if your car is not «good» enough, they will just find a simple excuse and refuse to do the repair. Many reasons can cause their refusal, sometimes they think the car is too old, sometimes they think the mileage is too high, sometimes they think you have already purchased the parts and won’t do the repair.
When they finally agree to do the repair, they treated rude and impatient to the customer, didn’t answer your questions if we have any doubts.
Unless I have no choice, I will never go to this place to fix my vehicle. Bad experience. Not recommend.

Great mechanic shop. My front brakes were causing very noticable vibrations in the steering, to the point that the whole front of the car was shaking at every stop. Buckner’s drove my car to experience the problem, then they resurfaced the rotors, starting with the front ones. They drove the car again to check if that had taken care of the problem, which it did, so they did not change the pads (still good), and also did not try to sell me extra work on the rear brakes. Some other place would definitely have pushed for me change pads in front, and possible also do work on rear brakes. I really appreciated their honesty. They also plugged one of my times that had a nail in it, at a very modest cost.
Btw, my front brakes were originally shaking very soon after I had work done on them at ‘Budget Brakes’ on Kingston pike (across Red Lobster near West Town mall). So my recommendation is to avoid Budget Brakes and go to Buckner’s instead!

I took my car in to get a noise checked out. The short and sweet version is that they couldn’t find anything wrong with the car and did not try and sell me a bunch of services I didn’t need. They recommended an oil change since I was due for one anyway and that was it. Most places will try and get you to do a bunch of things that aren’t necessary, but Buckner’s seems honest and conservative in their recommendations. I will definitely go back for future work.

Like alot of folks, it’s hard for me to find car repair shops where I trust the mechanics to not screw me over. This place was recommended to me by a co-​worker and so one day last Fall I tried them out by getting an oil change there. I was really pleased with their service, so when my car started acting up recently with some serious engine problems, I felt confident enough in their abilities to bring it to them.
After calling ahead, I brought my car over there and walked back to my apartment just around the corner. A couple hours later, the mechanic working on my car made sure to call me and give me an estimate on how much the repairs would cost. Compared to other places (i.e., the dealership!), it was unbelievably cheap. When I got my car, I noticed an immediate difference. The engine was smoother than it had ever been and the pick-​up was improved exponentially– much better results than I’d ever received at the dealership. Actually, I think they did more than was required. My only critique would be that they didn’t call me when my vehicle was ready (I had to call for an update and found out that the car was ready several hours ago).
But overall, these mechanics seem like a good bunch of guys who are honest and have a great work ethic. If you ever need a car repair or even your oil changed, this is the place to go. Far better than any overpriced dealership or crappy Jiffylube.