Bliss Home

Love going in here — lots of eclectic and one-​of-​a-​kind pieces. The staff is always there to help but never pushy. Love what I’ve collected from Bliss!

I went in here just to browse, I think they have very unique pretty items. Will I shop here? Yes as well as maybe not. I say that because if I go inside next time to buy and no one says «Hello, How may I help you» then I will walk out with my money. That being said… No one spoke to me upon entering and it wasn’t just me its was 2 other people as well.

DISHONEST & RUDE. be absolutely certain before you buy! dishonest because they initially refused to issue a return on defective merchandise that could not be replaced & because they refused to accept a return on an in stock item within the allowed 5 days. rude because they were condescending & insulting. my spouse & i bought two chairs & an accent table from bliss. we bought these items to go together, as an informal set. we took home one chair, a floor model, & the table, & ordered the second. these were the last two chairs of that make & model that bliss offered, as they were discontinued. after arriving home, we discovered, upon sitting in it, that the chair was broken. so we called bliss, & was told they would give us a store credit for the broken chair, but that we would have to keep the one on order. since the chair could not be replaced & we needed two, a store credit would not work, nor did we need just one chair. the amount in dispute, for the chairs was $ 1500. after a lot of back & forth, during which time my spouse was called a liar & hung up on several times, they finally agreed to accept the return of the chairs. next we attempted to return the table, since we could not replace the chairs it was bought to go with. even though it was within the 5 days of «in stock» returns, & even though the chairs it was bought to go with were returned due to inferior quality, they flatly refused. the owner told us that surely we could find a place for it. again, after too much contentious back & forth, they stated the best they would do was offer a store credit. since we had been treated so rudely, not to mention it was a defective product that initiated the return, we refused & are now disputing the charge. over the years, we have spent thousands at bliss, & to my recollection we have returned less than $ 500 of merchandise. one of those times was due to defective merchandise, although that time we were able to get a replacement. we were still in the market for chairs, & had bliss allowed a return for a defective product & an in stock item, we would have continued shopping with them. instead we took our $ 4000 + somewhere else & we have had zero issues. we have had a wonderful relationship with Diana over the years, so my suggestion to the owner is to
leave his customer service to his store employees. however, due to the horrendous way we were treated, bliss has lost a valuable customer over dishonesty, rudeness & a $ 480 table. we will never shop at bliss again. furthermore, every chance i get to warn someone else, i will do so.

I bought a sofa from Bliss in March 2014. This has been the most expensive, worst piece of furniture I have ever owned. I contacted the claims department a few months ago because the frame was creaking and the cushions had all gone flat. They sent some guys out to inspect the sofa, but they only spent about 2 minutes on it and left. They reported that there was nothing wrong with it. I asked for an ‘expert’ to come look at the sofa, and she reported the same thing. I know for a fact that the frame creaks!!! and as for the flat cushions, they told me to throw them on the ground to plump them back up… WHAT? this is also the most uncomfortable couch I have ever had. I’m done with this over priced store.

After moving here from NY, I was getting frustrated that all the furniture stores in town catered to an all beige «Mee-​Maw» customer… and then we found Bliss Home.
Brett helped us with a dining table and after realizing I wanted some different options, he paired me with amazing chairs they had in the back room. Great deals during their big sale event helped. He also called me a few weeks later to let me know about another sale and we went back and bought a couch and another table. He was awesome, helpful and not at all pushy. I highly recommend this place. I also think that you get what you pay for and think their prices are totally fair. I want to go in every time we pass by now. :)

Love, Love, Love this place. Between Bliss & Bliss Home you cannot go wrong. They have all sorts of home décor that is really cool. Did I say candles? They seriously have the best smelling candles in Knoxville. If you are looking for a gift, then you won’t go wrong by stepping into either Bliss, the other locations are on Market Square (downtown). They also have coupons in the Knoxville Coupon Book, note to self :)
Hope you find all sorts of goodies here! Cheers & Enjoy!

This place dresses itself as a stylish furniture store, but upon deeper inspection, it’s just a retail store. We worked with them over about a month on the first step of decorating our entire home. After amassing an invoice in the 5 figure range, we inquired about incentives. Free delivery, negotiations, that type of thing… the normal process with large purchases. They do none of that. No matter what you buy, or how much, you pay full retail, every time. Won’t even knock off a delivery charge! Furthermore, they don’t seem to pursue your business. It’s almost as if they don’t need/​want the money. How quickly these businesses forget the recession now that things are getting better! The designer that helped us depends on 100% commission and didn’t even call or email when we didn’t return to the store. An odd place for sure. My husband has had a very successful career in sales, and these people are not «sales people». They’re basically just cashiers. It’s really no different than a Pier 1 or Home Goods. We’re having someone else decorate our home that is more interested in forming a business relationship. The process of decorating an entire home can take a year or two, so I’d like to give my money to a business that actually seems to want it.

They have a pretty good selection of modern furniture, but it seems quite over priced. You can find very similar items at Ikea for half the price (or less). Of course, Ikea is really far away… The quality of the construction of the items at Bliss is sometimes questionable; for example, some of the drawers that I looked at did not slide easily.

We checked out Bliss after a recommendation from a friend. This is a lovely moderately priced home store.
THE OVERVIEW: It’s a step up from places like La Z Boy and Ashley furniture and the prices reflect this quality in their furniture but it is still reasonable. Everything we saw was high quality and we strongly recommend you check our the American Leather comfort sleeper sofa. Whoa! They have taken the sleeper sofa to a whole new level– we expect there to be fights over who GETS to sleep on the sofa! Bliss seems to focus on fresh and contemporary with some solid traditional pieces thrown in. Parking is easy with a large parking lot available, you can park steps from the door.
OUR EXPERIENCE: We had great help from Elayne, with only gentle suggestions– the furniture sold itself for us and we appreciated our Elayne’s willingness to look up additional information for us multiple times. We saw a couple of other pieces we loved, but we’ll have to recover from our moving expenses first then make another trip back!
THE WRAP-​UP: HIGHLY RECOMMENDED!

Bliss has just opened a new store in the old Storehouse Furniture location on Kingston Pike. My husband and I were there tonight and the place is GORGEOUS. You get a whole lot more of what you love about Bliss now in a more convenient location.
The prices are still pretty good and this is the most fresh, contemporary look in home furnishings around Knoxville. Plus, the sales help’s still friendly and great to help. Oh yeah, and no more downtown parking issues.
BEST OF LUCK TO BLISS!!!