Holiday Inn Express & Suites Klamath Falls Central

I expected much more from a Holiday Inn. This hotel is near a guard base so they routinely have military come and stay and have government rates. When we arrived I asked for the government rate and they said they didn’t have anything and could only book me at the normal rate. I ended up going online to book the rate needed to check-​in. I’m not sure if the front desk clerk just didn’t know what they were doing or what the issue was. When we came back to check in after booking online the front desk was unfriendly and never once mentioned any of the accommodations there such as when breakfast was, where the gym and pool are. I feel if you’re going to put someone at the front desk they should know what they’re doing and be friendly to customers. Won’t be staying here again.

This property is not up to the HI brand standard and not worth the bother. I booked a 10 night stay and checked out after 4 nights. I would have checked out earlier but my work schedule would not allow. On the second day, my room and bathroom were not cleaned or refreshed. I called the front desk and was told that the room was listed as cleaned (eg. I was telling a lie). The manager then said that he could get someone to clean the room but that they could not do so for 2 hours! it was already 6:30 pm. He did not even offer me clean towels.
The next morning, I had to do some quick printing before work but both computers in the «Business Center» were inoperable. When I got in from work I found that this time the room was cleaned and the bathroom refreshed. I also found remnants of my last nights’ dinner scattered on the carpet and in the food trap of the sink drain. YUK! NASTY! AVOID THIS PLACE.

The beds though, So F-​ing comfy. Rooms are nice and updated. Bathrooms very clean. Breakfast is yummy! Gym 24 hours and there’s an indoor pool. We stayed here because we are moving to Klamath and I just want to live here. Don’t want to house hunt anymore.

Clean, comfortable, and great staff. The bed was excellent and the place was quiet. Great value!

This is my second time staying here while away on business. The staff is very friendly and helpful. The rooms are clean and the beds comfortable. The free breakfast is great too!

No granola cereal! Otherwise breakfast was good and tasty. Melissa and Katryn are on it! Wiping tables and making sure everyone was happy. Hot tub was super small but hot and not so many chemicals. Kids enjoyed the pool and said it did not have so much chlorine. Gym was very small!!! Beds were comfty. The door to the bathroom would shut on its own, we didn’t like that. There was no way to keep it open unless you placed your luggage on it. For some reason Holiday Inns only give you 3 bath towels, we always have 4 people. Walking distance to Sizzler, etc… you have a hardware store, rite aid and other nearby. We just drove to the brewery and had dinner at Old Town Pizza which was very good. Whatever you do, don’t go North. Too many tweekers. This area looked safe. Don’t forget you can’t pump your own gas in Oregon. Police will fine you 1800 dollars!!!

Shout out to Evan at the check in desk who was a breath of fresh air, he made me really feel welcome. The room is clean and beds are comfy, on our way to check out breakfast. Thanks again Evan you rock !

I have been travelling cross-​country for weeks now. I guess I am just lucky, because I keep finding really nice hotels such as this one!
First, Heather at check-​in was SO nice. Very welcoming and helpful.
Second, Melissa. Let’s talk about Melissa, the breakfast room lady. What a wonderful employee. She is a big ball of pleasant energy. She keeps the breakfast area SPOTLESS. She comes around to all the tables, asking the guests if they need anything. As soon as someone leaves, she wipes down their table. She is really a great employee of this Holiday Inn and I hope she is recognized for her exceptional efforts! The breakfast room is so much better than most; it’s big and bright and welcoming. The HI breakfasts are really good — there’s something for everyone. And, oooooh, those hot, yummy cinnamon buns!
Now that I have raved about the employees and the eats; this is a super-​nice place. If I had to guess, I would say it’s the nicest place in town. My room was spacious and clean and a good use of space. There was a little kitchen area (frig, microwave and a SINK!) — I loved it. The closet was big, with a HUGE mirror on it. And, the bathroom was the BEST — like something you’d find in a super-​high-​end, expensive hotel. It was nice and spacious, with storage space shelves underneath the sink — love that. Plus, I love Holiday Inn uses cloth shower curtains. The bathroom was spotless, with beautiful tiled floors. The beds were SOOOO comfy and the free wifi was speedy.
There are coin washers and dryers (2 of each on the third floor). That’s convenient when you are travelling. There’s a soap coin dispenser in the laundry room, and it takes 7 quarters to wash, and 7 to dry.
The hotel is on the main road through the town. There a Sizzler just steps outside the door (if you are so inclined to eat there), and a Rite-​Aid across the street. All up and down this main drag there are chain restaurants and fast food places, as well as stores.
Crater Lake National Park is 60 miles from this hotel, just a little over an hour’s drive along a very pretty area; it’s an easy drive. If you have time, be sure to drive a couple miles down to the historic downtown area. We found a nice place to eat there (and an AWESOME bakery — reviews on both soon), and the town is very charming to walk around. There’s a super-​cool record store there with nice guys who run it. This hotel is on the outskirts, kind of the industrial area, but it’s a very quick drive into the downtown — don’t let what is on this road be your picture of Klamath Falls, because the downtown really is very charming.
For being what I think is probably the best hotel in this small town, my rate was extremely reasonable — no complaints about that at all.
One complaint (of course, I can’t just let it go as «perfect»): I was here several days, the first day I was there, the hallway on the 4^th floor had a very, very strong smell of cleaning product. Not flowery or anything, but just strong cleaning stuff. It overwhelmed me when I stepped off the elevator. The stairwells did NOT smell like that, and, fortunately, neither did my room. It might have just been an accidental overload, but it was not pleasant to smell (I don’t like cleaning product smells of any kind). The rest of my time here, I DID NOT smell it at all.

I personally like Holiday Inn as they are quite well maintained. Wherever we go, we always book at Holiday Inn.
Nice and spacious rooms! Hot breakfast in the mornings which include quite a variety but make sure you’re there early as the food gets empty soon!
Overall its always a pleasant stay at Holiday Inn! :)

Stayed here with my husband, who is traveling for work and my 2 yr old. Very accommodating. Friendly staff. We stayed in a suite, the bed was comfy, bathroom nice and big, mini fridge worked well, microwave, sink. The pool was a little cold but great for kids.

Recently traveling on vacation came into town without a reservation. Walked in greeted by a very nice young lady. And also greeted by staff that were cleaning near dinning area…
Only a few thing to say… This holiday inn express was the cleanest hotel I’ve stay in! Everyone extremely friendly and helpful. Supplies in the room were above average and plenty full. Thank you Holiday Inn Express for serving the public in such a professional and happy way making my stay, EXCELLENT!

Stayed here during our road trip from WA back to San Diego. Friendly and helpful staff, spacious and clean room, decent morning breakfast!

Very clean and modern, which says a lot given what the city has to offer. Nice suite, great breakfast, and all the technical enhancements.

This HIE in KF is a diamond in the rough. My rating is based on a comparison to other chain hotels in KF that I’ve stayed in. The room/​bathroom are clean, added bonus– Bath and Body Works shampoo, the beds are comfortable, updated /​modern furnishings, flat screen TV with tons of channels, good solid walls so you can’t hear your neighbor, reasonable pricing, friendly front desk staff that checked all available discounts for me, and complimentary breakfast. They have a neat dohickey, an automated pancake machine (just press a button), it’s less messier than a self serve waffle station. I suggest you make a reservation, this place fills up quickly especially in the summer.

The staff is nice and the rooms are clean. That is always the most important.
However, there are several things that were a bit annoying. Our room key deactivated 3 times during our 4 night stay. You get all the way up to your room, lugging a bunch of gear and then have to go back down the to front desk… Kind of a hassle. Also the wifi was spotty. Some days it worked but kicked you off every 15 minutes or so. Other days it didn’t work at all.
Their breakfast was the standard Holiday Inn breakfast fare (not great), but to end on a positive note, they do offer free Chobani brand yogurt! 2 Flavors! Blueberry and strawberry!

Lets begin by saying that Klamath Falls is not a place to visit. Bend offers a much better gateway to Crater National Park. The town is very much a commercial center for the area with few high end restaurants and for that matter hotels.
The Holiday Inn was recently built so as far as Holiday Inns go it was not shop worn, although, the location could be better. That being said, it had courteous front desk, the rooms smelled of curry and it offered a mickey mouse breakfast, The frightening part is that it might be one of the better choices in town.

Passing through on a road trip we ended up staying here because Best Western was booked. The reservation assistant, Cathy, was so friendly and helpful. She actually was enthusiastic with a happy demeanor. We asked for a quiet room and she gave us an end room on the 3^rd floor with a decent view off in the distance.
The room had a nice layout with a big work desk area, separate granite top sink/​coffee area with cabinets, refrigerator and build in microwave. The granite bathroom vanity was wide with plenty of space to lay out your toiletries. Great comfy chair, ottoman, and side table. Well organized room. Very comfortable beds with crisp linens.
Klamath Falls is an odd, rural type town with a bleak, but from a anthropological view, interesting town. Lots of history in the area with the abundant grass fed cattle (no stinky feed lots) and grain mills, farming. Leaving via the 97 you go into spectacular grassy ranch lands and vistas of Klamath Falls Lake.
Thank you Cathy for making our stay unexpectedly welcoming and restful!

YIKES!!!
I was given a used room that wasn’t cleaned for days…
How could something like that happen…
It’s scary cause I went back and their computers showed the room cleaned and ready…
How can I trust a hotel like that…
I would hate to be spending a night here and then having another visitor walking thinking it was theirs…
I was so scared that we were walking into someone’s room doing «it».
They upgraded us to a nicer room but still.
I’m scarred…
Sausage gravy was yummy for breakfast but that’s the only pro…

I’ve stayed at a number of Holiday Inn Express hotels through the years and this was one of the best. They have a huge advantage because the building appears new, so they aren’t struggling with upgrading an older property.
Highlights:
– Rooms are spacious and actually look like the photos on the website. Both the room and bathroom were very clean and well maintained. Nice flat screen TV with a wide range of cable channels, including HBO.
– Rate was reasonable. I am both a Priority Club and AAA member, so it was right around $ 100 for a Double Queen, even on a weekend night during high season.
– Free Wi-​fi.
– Great location. At the intersection of 6^th Avenue and Washburn Way (Hwy 875), it was easy to find and close to the historic downtown as well as restaurants and grocery stores. Many things were within walking or easy driving distance.
– Indoor swimming pool. Adequate for the kids to splash around.
– Friendly staff and efficient check-​in and check-​out process.
Lowlights:
– Breakfast. Although it is complimentary, and their offerings are in-​line with the chain standard, I still tend to eat elsewhere. Rather than a waffle station, they had a pancake station, so points for originality.
– Exercise room. Small space with only a couple machines.
Serious nitpicking:
– Crazy slow elevator.
– Bathroom doors are weighted and tend to slam closed. Another guest brought this to the attention of the front desk staff when I was checking out (I was going to do the same thing), and were told it is a safety requirement under the Oregon fire code. I understand the fire door rule and that it needs to close on its own, but I think a little adjustment would lessen the effect and still remain compliant. You don’t want to knock folks down.
My parents have stayed here many times and say that some of the rooms experience traffic noise. So I recommend you ask for a higher floor or the back side of the building. I had no issues with my room on the second floor.
This isn’t the Ritz, so my four stars is awarded in comparison to similar properties at the same price point. Overall it was a lovely place to stay in K Falls. Staff seemed engaged and helpful in every way, including directions and tips for what to do on a Saturday night.

I was very happy with this hotel. Granted, it is a Holiday Inn, so their rewards program isn’t great. But, it is very nice and new. Hot breakfast was good. Staff were friendly enough. On check-​in, even as just a regular priority rewards member, they gave me a bottle of water and some other minor goodies. The rooms are clean, nice LCD TVs, and generally it has a nice modern feel.
The heater has a loud fan. But, for me this is a positive. You can turn it on all night and let it run for white noise.
Wifi was moderate performance wise. Not the best, but certainly reasonable for a city this size.
Price for me was $ 117 mid-​week. This seems a little high for K-​Falls, but I suspect this is the nicest hotel around, so I’m not complaining.