We rented Just For Fun in Duck, and the following review is on the house website… But not the whole review. I only gave one star for«Service from Rental Manager» but that somehow never appeared! The house was wonderful & the layout was perfect for our family. However, I would not rent from this agency again. Not only was the lady who gave us the keys unfriendly, we were treated as if we were bothering her and she was doing us a favor. It would have also been nice if we were told ahead of time, or at least notified, that landscapers were going to be there TWO full days! The drive way(both ends) was blocked and we couldn’t get our vehicle out! Again, the house was great! The location was perfect! The management was not. If this house were with a different agency, I’d recommend it… Again, let me restate, the house itself ISNOT the reason for my poor review! The customer service and rental company is the reason! The is the third different agency we’ve rented from in Duck, and most certainly the only one I would avoid!
Kim L.
Classificação do local: 1 Williamstown, NJ
We rented Shore is Fun in Duck, NC and it was the worst vacation ever. On arrival the house was filthy. Blood stain on Bed spread. Mold on Towel Racks in Bathrooms. Sand and pebbles on bathroom floors. Picked up Bath Mat to find it loaded with more sand and pebbles. They don’t clean bath mats or bed spreads in between guest. Railing on deck loose. Big safety hazard. Beach Realty answer to all the problems was to buy lunch. They have poor customer service and blow you off. I wrote to the company when I got home and they didn’t reply. When the owner sent a thank you card asking for our thoughts on our stay. I responded with the truth. She thanked me and said she would have Beach Realty send us an appropriate refund. The company sent an email making sure i received the $ 86.86 on my card. They posted it to the wrong card and thought that was compensation enough for ruining three of our 7 day vacation. I wrote both of them and no response. This is how you will be treated renting from Beach Realty. Poor customer service. They don’t let owner know about the problems in their home and think lunch is appropriate for a $ 3400 vacation. Stay away from this unit and Beach Realty.
VA C.
Classificação do local: 1 McLean, VA
This is insane! these people think they can treat prospective customers and callers as they want. I was told to call on Monday to reserve a property, and guess what, on Monday they are asking me to call on Wednesday. this is when they sent me an email in writing about the about this.
Jen Z.
Classificação do local: 5 Kill Devil Hills, NC
Carol Perry is the absolute best! Working with Carol is now a family tradition! She represented my parents a few years ago when they were looking to buy. When I started looking, my mother told me «You HAVE to call Carol.» Even though I was buying a smaller property in Colington Harbour, she treated me like a million dollar client. Carol is incredibly knowledgeable and isn’t just looking to make a sale; she’s genuinely interested in helping her clients achieve their dreams at the right price point for them. Sometimes I would wonder if the woman ever sleeps — she responds to emails and phone calls immediately no matter what time of day or how minor the inquiry. Even post-sale, Carol has been incredibly helpful with referrals and other information. Now I’m telling you — «You HAVE to call Carol» if you are looking to buy or sell in the area!