Popeyes Chicken & Biscuits

We just moved down to Florida from New Jersey and there were no Popeyes in our area. This was our 2^nd visit to this Popeyes. Both times we had great service. Our orders were taken in a professional manner. The orders were not called in numerical order but that was because they were different size orders. Both times our orders were correct, the chicken was hot and the Cole slaw was cold. The floors and tables were clean. Overall a pleasant dining experience.

Crap service from a female with a gold front tooth! I mean if you don’t like serving people, then don’t work in the «service industry»…duh! Not only did she talk to someone in the background the whole time I was trying to order (drive through), every time I tried to clarify my order, she didn’t hear me. When I pull up, of course I’m trying to clarify again, and gives me an attitude from hell. «You said you wanted spicy» — her eyes rolled so far behind her head, she looked possessed, and her skimpy little lip twitched the whole time she said it. That is the first time I had to drive away from a drive through… hell if I was going to give them my service after that. I go to a different Popeyes during my lunch hour for work… never again after today. I happily drove less than a mile down the street to KFC where I happily got my order and when I went back inside because I was missing a mac and cheese… surprise surprise, NO ATTITUDE! Hire some better employees!

WORST SERVICE I HAVE EVER GOTTEN. I’m not sure if the employees are all related to one another because they were just sitting on each other’s laps and yelling at each other from across the restaurant. The manager saw my boyfriend and I waiting to order and just walked away, as if she was too busy to attend us. 5 min later she was sitting in the dining area talking to some people. The guy who served us didn’t look at us when handing us food, his back was literally faced to us while he was talking to somebody else. I don’t know what his problem was because it was VERY unprofessional. Another guy working the register by the drive thru burped out loud AS IF HE WASNT IN A WORKING ENVIRONMENT. Lastly, it was closing time so they had locked the doors from the inside and this little old man was struggling to turn the lock and they were just staring at him from the register not doing anything so as I got up to help he finally got it to open but damn. These people are rude, unorganized, NO manners whatsoever. I don’t care where you work, you work with dignity and as if it’s the most important job in the world and these people demonstrate NONE of those traits.

I don’t know what was going on today but I never had worse service. When it comes to food I Give them 2 stars. They had a line to the door telling customers they where out of chicken. Spicy… 2 customers at front of line walked out. So apparently they were what in longer them us. Reason why I’m writing the review is because the ladies behind the counter seem to have chips on their shoulders the way they were yelling at customers. It took me over 20 min to get my food and I ordered chicken strips. Numbers were called all out of order and it was totally unorganized. Then because they were not watching their food sales they ran out of biscuits! What! Customers had to wait agian. Just horrible.

Chicken is too deep fried and delicious for any diet, lol. My boyfriend and I got the original chicken 2 piece with mashed potatoes, I got the cole slaw (pretty good), and he got the macaroni and cheese which he commented was very good. The chicken’s batter is so good it’s to die for. The place could be a little cleaner but that is the nature of fast food these days, sticky tables, etc. The woman who was taking orders at the counter appeared to love her job and was as nice as can be. The counter where you get your napkins, etc. was stocked properly. You can’t get decent fried chicken up north where we live, even at KFC, they tend to come and go out of business quickly in New England. We will be back to Popeye’s on our next FL trip for sure!