Ok so carside to go… not so much! They don’t come to you; you have to call(menu less). Now… because they don’t come to you and initiate a face-to-face, they got my order wrong. My daughter and I ordered the same thing but one of the meals was made on the fly and you could tell. The buffalo wings were good so they are getting 3 stars for that. Bartender was putting her fingers on the part of the straw that goes in your mouth. Really?! And they let smokers congregate by the exit door. Ugh!
Lauren R.
Classificação do local: 1 Orlando, FL
One star is being generous. Their only redeeming factor was that their bathrooms were clean. Rude & inconsiderate staff. Specific food allergy request: get drink recommendation from waitress, waitress actually had no idea what was in the drink and turned out it was filled with exactly what I was allergic to. Manager was unapologetic and only comment was«I jut wanted to make sure you weren’t going to die» Thanks for living up to your name crapplebees.
Karen E.
Classificação do local: 2 Apopka, FL
Service was ok. Food taste and presentation was below average. I would not come back. With so many places to eat nearby I would choose somewhere else.
Kim L.
Classificação do local: 1 Perth Amboy, NJ
As I sit here completely irritated by how we were greeted by the server and told where to sit it’s hard to even give it one star. This place needs to get its act together. I get its late Tuesday night but it’s unacceptable to be standing there for 5 min as one server cleans the table while looking at his cell phone. The service literally couldn’t be slower. I’m not sure how repeated guests would even come back. Shame on you Applebee’s, our standards up north in the restaurant are a lot higher. Especially when you have a family of 4 coming in to eat.
James W.
Classificação do local: 1 Clermont, FL
I am here right now & finding it hard to give them any stars. We arrive, a whopping two of us. There are from what I can see, six tables open. Some that could seat a party of six. Yet the so called hostess tells us its a 15 minute wait. They could seat everyone that’s standing here waiting. While her and another staff member are whispering, laughing, drinking their sodas at the pedestal. Our server seems like she couldn’t give a care we are here. We ask for strawberry lemonade. I even pointed to it on the menu. We got regular lemonade. Still seeing multiple tables open & people waiting. Is it the build up & drama of ’ we are soooo busy ’ that they are trying to achieve? Also, there is a sign here that if out server doesn’t suggest certain drinks, we get pub pretzels free. Drinks weren’t mentioned. Should I be a dick and ask for the pub pretzels ?!? Waiting for the food experience. It better be stellar. I sincerely hope a manager comes around to check on us. Food came. My multi pork sandwich was good. Had the house made chips for a side. The had that stale taste, lime when you try to microwave a chip. The wife’s chicken & Cajun shrimp was horrible. The chicken had no flavor. I was trying to tell if it was dried out or under cooked. So called Cajun shrimp were flavorless also. I could have made this at home. We did see a manager, told him of all these complaints you good people are reading about. He was apologetic. He did take her meal off the bill. We are locals, not from out of state or country. This is bad. Never going here again. Anyone giving positive reviews must be friends of the staff.
Josh M.
Classificação do local: 4 Manhattan, NY
I came here to order a TOGO order. The manager took our Order over the phone. He said it would be ready in 20 min. He also said just call us when you pull your car up and will the bartender will bring the food out. I ordered the American standard burger. The burger was cooked med. they put the fries in a separate container. I also ordered the spicy tai wings. The wings were really good. I was surprised for a chain place. Usually wings are hit or miss. These wings were good. Just the right amount. Overall it was a good experience I have only been here one time. I would go back to this location. PROS: — good wings — manager was friendly
Janet L.
Classificação do local: 1 Orlando, FL
RUN!!! Go anywhere else. I will start with a near empty restaurant, followed up with a pleasant server offering beverages and supplying us with dirty plates and utensils. We ordered our appetizers; French onion soup made with chicken broth and shredded Swiss cheese and a spinach dip, which arrived cold. The pleasant server took it to the kitchen where they were kind enough to microwave it for us. Then the entrees arrived. I ordered the amazing looking burgers you see on the commercials, but I ordered it plain. It appears plain but nowhere near as plump as expected. It does however leak something. A sauce. I ask the pleasant server about this and my cold fries. She takes them to the kitchen and returns about 2 minutes later with a «new burger and fresh fries». I opened my burger to add ketchup and noticed residual sauce. Manager said the cook threw the patty back on the grill to cook the sauce off because they are young and stupid. So not only did I touch the food that he put on a grill where other people’s food would be cooked, he touched my food again and did who knows what to it. I spoke with a manager who removed my meal from the bill. Husband had a steak meal which was ok. This was our last visit to Applebee’s.
Michael G.
Classificação do local: 1 Arvada, CO
Well let me start by saying no matter what deal Applebee’s offer, a free meal, a free dessert heck a free car, it’s not worth it. This place got me back after 5 years of being on my restaurant black list. Wow. Now they became a permanent entry. First they tried to sit my wife and I at a kids table in the far back, when we asked for the booth we walked past they seemed like they needed manager approval. The first bad omen was the crazy sticky table that made me feel like I was at a CiCis pizza. They offered a free appetizer from their new menu. See the franchise is spouting their new and improved menu, I looked at the website and it seemed pretty good. The food sounded tasty, photographed well and was just enough to get my wife and I to try it. The free appetizer arrived, frozen shrimp fried and tossed in siracha mayo. It was bad. And I immediately knew the mistake we made. I wanted out but it might be too late. Our food arrived and I felt like I entered the 3rd realm of hell. I told my wife we have to get out of here. I ordered a Philly cheesesteak made with beer cheese. I got a tired, grey slab of industrial grade skirt steak covered in plastic American cheese and flash fried fries. My wife had pasta with old dried out chicken fingers. The only thing that taste worse then this food was the realization that this hot steaming pile of garbage was going to cost me $ 40 by time this was over. We were not going to pay for this shit, wishing we had gone to McDonald’s instead, seriously I would rather have McDonald’s. I have had frozen food that has more flavor and tasted fresher then this worthless pile of crap. The most used piece of equipment in this kitchen is the microwave, but then the freezer is working pretty hard also. No amount of water down domestic drafts during a 2 for 1 special could drown out the lack of culinary skills this hell hole destined to be the series finale on kitchen nightmares has to offer. The only highlight is the story my wife and I got about one of our worst dining experiences ever. Go eat at the target snack bar across the street, it’s fine dining compared to this chain of wonders.
John B.
Classificação do local: 2 Longwood, FL
Very slow service. No clean silverware. Meals came out different times. Mine was cold and wrap was falling apart. Manager brought new wrap made wrong. He was very short with me not apologetic or genuine. With all the other choices around this area I would stay away from Applebee’s.
Jules F.
Classificação do local: 2 Belleville, MI
We asked to sit on the patio. They said… Hmmm. We will see if we can get a server that wants to serve you out there. Then we went to the patio. Took forever for service. It was buy one get one free drafts. They brought us both of our buy one frees at the same time. Really??? Now my second beer is 100 degrees. Ok retraction. I asked her if I could trade my hot beer for a cold beer, and she did. I had to go in to get silverware and napkins. And she said oh, I think these were yours. When I asked for my son’s drink, she said, ok, I’ll try. The person who brought our apps was obviously annoyed at the restaurant and asked for our tip cuz the waitress didn’t deserve it. And now I’ve been waiting for our food for quite some time. I’m very disappointed in this Applebee’s. It’s a good thing that Applebee’s food stands on its own. The food was delicious. Oh man. It didn’t end well. They brought the bill. $ 56. We gave our credit card. The bill came back $ 65. Hmmmm. Oh wait, it was someone else’s bill. How do u charge my credit card with someone else’s bill??? The ONLY reason this place has 2 stars is because I love their food. Btw, there were no paper towels in the men’s room. Upon exiting, a waitress offered for my husband to wipe his hands on her shirt claiming it is customer service. Really??? Ew. C’mon man. And guess what… no paper towels in the girl’s room either. I blame this catastrophe on the management. Run a tighter ship. Upon exiting I noticed our waitress was eager to go smoking with two dudes who were waiting for her at their car. Really?
Bianca B.
Classificação do local: 5 Montgomery Village, MD
Probably one of the best places I’ve ate while in Orlando. Manny was our server and he was super attentive. Food and apps came out good, hot, and quick. Would definitely go back.
Christopher C.
Classificação do local: 1 Los Angeles, CA
Wow I had no idea a company could care so little about food. Frozen, reheated, soggy garbage. The fries were bad! How to do mess up fries?! I kid you not easily the worst meal I have ever eaten at a restaurant.
Paola C.
Classificação do local: 1 Kissimmee, FL
Worst Applebee’s I ever been to! My family and I usually go every Friday to Applebee’s around the Ft. Lauderdale area, it is great, we like the food and the 241 drinks. This location has the worst service I have ever experienced. First the host was very rude I stated I needed a table for 4 adults and 2 babies, she responded in a very rude way«just tell me the total number of people». After we say down our waitress seemed clueless, she came back 3 times to the table to rectify the order we have her, we had to wait one hour to get our food, and when we finally got it, it was not what we order. Anyways, I ordered a side of rices or my child, I was feeding her the rice and I found a big sharp piece of plastic, thank God my child did not eat that. I addressed it to the manager, he did not seem very helpful. I would never ever go there again!!!
David G.
Classificação do local: 1 Ballwin, MO
Three words. WORSTRESTAURANTEVER!!! This was by far the worst restaurant experience of our lives. After waiting forever for our drinks it took an hour just to order our food. Then it took another 40 minutes to get half of a ten person order. Three of these orders were kids Mac and cheese, chicken strips, and a grill cheese. Yes, that’s right, 40 minutes for a grill uu. But it only gets worse. Four other orders came out 15 minutes after the first five. And one of those was also a grilled cheese. If you are counting, that’s 55 minutes for the second grilled cheese. And we didn’t even get one order. Manager was acting apologetic but did nothing to make it better. Found out that the GM was in the house but he never he came over. I will never go back to another Applebee’s for the rest of my life.
Delmi M.
Classificação do local: 5 Miami, FL
Alright! I saw the bad reviews and I’m from miami so I expected really bad service since All the reviews gave me the wrong heads up… Boy were they wrong!!! It was amazing not only did the had the expected yummy tasting food I had Judy as my server and if I can give her 120% I would !!! She was attentive and made sure we were happy though out our meal I’ve been to very expensive place and her service would kick them in the butt! … Also the manager John was great as well. He ask if we were Ok and if we had any problems … And I was happy to say that everything was beyond amazing!!! Don’t listen to the other reviews because I could Not be any happier with everything they had to offer !! I give them two thumbs up and will always come back when I’m in Orlando area !!!
Erin N.
Classificação do local: 3 Kissimmee, FL
Three stars is being generous. We went in with low expectations, and they pretty much delivered. Service was very slow. but it wasn’t our server’s fault, she was handling a very large section it seemed all by herself. Each thing we ordered took at least 15 minutes to come to the table: my drink from the bar, our daughter’s pizza, the appetizer or mozzarella sticks took an especially long time, and then of course, the entrees came out right on top of them a couple minutes later. Server was friendly, but seemed inexperienced and a victim of poor staffing. As for the food: my sangria was surprisingly worth the long wait, the mozzarella sticks were pretty good, my oriental chicken salad was fresh and delicious, but my husband’s steak was terrible in every way possible. We went because somebody gave us a gift card and we will definitely not be back.
Joe M.
Classificação do local: 1 Winter Garden, FL
WHAT a HORRIBLE visit to this location! In all my years of dining out I never wanted to walk out on a bill, but today I almost did wife stopped me from doing it !! Walked in and asked the manager if he had enough staff on today and he said always… NOT the case 2 servers on and ours in the weeds because she was double and tripled seated. we got our order in food came out and then our server was gone and in the weeds again .our server had 2 tables walked out on her after they other drinks. order dessert for my 5 year old and she had to eat her sundae among the pile of dirty dishes see pic below. I confronted the same manager that seated us about being understaffed and pulling the server out of the weeds! I was so frustrated and disappointed that I could not deal with it and walked out… NEVEREVER will I go to this location again! Bad management they seemed busy doing paper work at a table in the bar area! Hope they get a chance to read this as well as you Unilocalers! And to be in a High volume tourist location!!!
Laura G.
Classificação do local: 2 Raleigh, NC
There was a bit of unpleasantness when we were first seated, as we were a large group and they seemed to only have a limited amount of seating for larger parties. They didn’t seem to want to give us the larger table even though the restaurant was about 25% full. After we worked that out I was hoping that the food would be the usual delicious, dependable, consistent Applebee’s food. This was not the case. I had my usual trio of sliders, wings and wonton chicken tacos. The sliders were too rare, the wings barely had any sauce, and the taco shells looked underdone or discolored, and there was barely any slaw in them and they were haphazardly thrown on the plate. This whole experience was a huge disappointment.
Shareee M.
Classificação do local: 1 Chicago, IL
Not so good asked for well done, it was bloody. No steak sauce for tbe bloody steak. The margaritas was 2 for 1, he brought me both at the same time. So by the time I finished 1 the other was all melted water down. No napkins they too busy flirting with one another in there Julius my waiter was horrible. Never go back here. O yeah then he rushed me looking for a tip YEAHRIGHT I’m a big tipper but not today. Then they talking about the customers at the front WOW!!! U HATEYOURWAITERJOBGOTOCOLLEGEGET A REALONE.
Monica F.
Classificação do local: 3 Santa Rosa, CA
I’m allotting three stars to this establishment merely for the fact that we were seated and served quickly, and because the service was friendly. My family and I visited this Applebee’s during our vacation to Disney World. We love our Abblebee’s back at home in Northern California, so I was looking forward to some old favorites. The atmosphere and din at this restaurant was as to be expected. Our server was friendly and our food arrived quickly, but this is where my complaints begin. I ordered a steak, cooked medium-well, with green beans and garlic mashed potatoes. My steak had clearly been microwaved and was cooked well done, and my green beans were emitting a strange fish-like stench. My husband also ordered a rare, which had been cooked far too long for his liking. My daughter’s french fries were very cold, and my cocktail was warm. I am well aware that this is an Applebee’s, so I didn’t leave there feeling completely defeated, however I won’t plan on returning during our stay here in Florida.