Ginger Bay Salon & Spa

I’ve been coming here for years-​the talent is pretty good here and the salon is comfortable. I like and trust my stylist and after going recently to a new stylist at another salon who screwed my hair up I realize how much I like my stylist now. They are a little bit pricey though.

Called in hopes of surprising a friend and paying for her service. The girl that answered the phone at this location was such an incredible snot and so unhelpful that I finally had to just hang up. NOT a normal experience for me.

It’s been a few years since I’d been to Ginger Bay, and I am glad I rediscovered them. I booked an eyebrow shaping with Leah and it was a great experience from the minute I walked into the salon until I left. It was my first time with Leah, and she was perfect — professional, warm, swift (without it feeling at all rushed). It was obvious that she loved her work and her workplace. She even took a few minutes to show me the newly renovated salon area. I am looking forward to my pedicure appointment next week!

This place is absolutely terrible. The old ass gypsy woman who «shaped» my eyebrows, in actuality waxed them nearly completely off and I’ve been praying for them to grow back for over a year now. Don’t go here if you have any respect for yourself.

I adore coming here every time! Getting my haircut by Bobby and waxing by Brenda or Fluffy is always enjoyable and relaxing. It is a pleasure walking through the front doors, being greeted by friendly front of house ladies, swiftly checked in, and led to where I need to go. I immediately start to relax when I get there and I come out feeling so much better. I have yet to have a bad experience so keep it up!

Guess what? Against my better judgement I went back. All I’m going to say is that my waxer burned my labia with the wax. Seriously, do yourself a favor. just go natural.

I was unsure to give 1 or 2 stars but this being my first time getting a haircut at Ginger bay I was weary since I dread anyone cutting my hair. It’s hard to find someone to trust. At first I was told I had to wait 2 weeks until I could get an appointment with anyone. So I finally got in and at first liked my haircut but it’s not until I got home that I realized the front layers around my face were uneven and not matching. Hair school 101 tells you to match up both sides of hair, she never checked to make sure. So one side was much shorter than the other! At home I took scissors and fixed it myself!
Instead of having to go back up to the salon again or call. I also asked for some shearing as well but she did a few tiny snips and was done. I was told to have a hair straightener on my hair would cost an extra $ 10 at no other salon have I ever been told this! They just automatically do it I said no way.
The shampooing of my hair was extremely painful I didn’t say anything but I didn’t know why she was pressing so hard into my scalp? Ouch!
I wish I saw the other reviews on Unilocal before I went here. If you pay money you shouldn’t have to go home and fix your hair again. Also, used to think this salon was so upscale and nice but it was rather dirty and dark inside.

I had a pedicure with Ellie a couple of months ago and it was excellent. I rarely go to the spa for pedicures but I am glad I did. It was a very relaxing experience and she was very friendly. I will be back!

Sara B. always takes care of my hair! The salon is nice and clean. Very happy costumer. Service is great. Thank you Sara.

I hate getting my hair cut. I grow it out for 6 months and dread thinking about having to start all over again after getting a trim (pathetic, I know.)
Since I started seeing Jade at Ginger Bay, I now look forward to those semi-​annual cuts like a Goddamned Victoria’s Secret sale. Jade always sits me down, gently pulls my mop out of the birdsnest of a messy bun, and genuinely listens when I tell her what I think I’m looking for. She’s not afraid to tell me that with my features something might not work out like I want it to, and then she offers an even better solution. I always leave her wondering why the heck I waited so long to come in. Ginger Bay really has a gem with this girl.
As for the Aveda salon itself, many other reviewers have mentioned that they only use/​self Aveda products which is true. That being said, I’ve never felt pressured to buy anything I didn’t need, or judged when I’ve declined. I love that when I step in Ginger Bay I feel like a queen, being offered a glass of wine, and of course that sacred scalp massage. The prices can be a little overwhelming at first, but I really appreciate that everything is listed online so I know exactly what I’m getting myself into. Don’t be scared to try their new talent, these girls jump through hoops to work at Ginger Bay. I would trust any of them!

I received a haircut from a master stylist and I was overall pleased with my cut. I was most pleased with the customer service, the head massage, and the cleanliness of the spa. While I liked my cut, I’m definitely not in love with it. I expected a bit more especially from my master stylist such as using product in my hair and a better blowout. I might come back for a trim if I can muster up the patience it takes to book through their tedious online system.

My mom got a gift certificate for this place that she wasn’t going to use, so I used it to get my hair and makeup done when I was a bridesmaid in my friend’s wedding. Both turn out horribly. I wanted a half up — do with loose beachy curls (I even showed the woman a picture of what I wanted). Instead, I got tight curls that were so crispy from hairspray, it looked awful. As soon as I got home, I hit my hair with the blow dryer and brushed it to loosen the curls and make it look how I wanted (and what I asked for). The makeup lady was no better. I could have done better on my own. I asked for a bold eye with the eyelash curler and lots of mascara, and not only did she not curl them properly (I do it every single day… it’s not rocket science), but she kept pinching my eyelid skin as she did it. It really, really hurt. The makeup was so sparse, I looked like I didn’t have any on… and not in a good way. Again, as soon as I got home, I did my best to fix it. What a colossal waste of time and resources on my part. Good thing it was a free gift card, because I would be really mad if I had paid for what I received. Oh, and this was around $ 100, maybe more, I don’t recall. I will NEVER return to this place.

I love coming here! Jenna always does
A great job on my hair! Couldn’t ask for a better place!

I love this place!
I’ve been seeing Leah for years now.
She is my favorite waxer!
She makes me feel so relaxed and comfortable.
I kind of hate giving this secret away because I don’t like to share.

2 stars for the moronic way they handled my cancelled appointment.
I scheduled a «mother-​daughter spa day» 2 months ahead of my scheduled Monday appointment. I received a call about 2 hours ahead of said scheduled appointment informing me that my practitioner (not my mother’s) was sick. Naturally, they offered alternate times to «make up» my appointment. One of which was 45 minutes from the received voicemail – which was stupid!
Look, I get that people get sick. I get it. I empathize. Speaking with a representative at the salon, they were apologetic and were offering alternate times for me to come in that day. I repeatedly told them it was impossible for me to reschedule my day around those alternate times and that this was a «spa day for 2» already scheduled months in advance (which, they should’ve known). They apologized. And in true moronic fashion, repeatedly offered me alternate times (for that same day) that weren’t going to work! Really? Are you listening???
After more brainstorming and discussion, I eventually asked if they had any open manicure appointments and was met with, «I’m so sorry. We’re all booked.»
After all of that, I dropped my mother off for her appointment and then picked her up to a seemingly empty salon. Really?!
I’ve been going here for years. It would’ve been nice to have been «squeezed in» for a service or offered some other kind of consolation I suppose. My disappointment lies in not feeling like a valued customer.

I wanted to try Ginger Bay a few times before writing a solid review on them. In CA I frequented Aveda salons and always had great results with the stylists there. When I moved here Ginger Bay was the salon my BF used to go to so of course that is where I decided to go as well.
My first time there I had Gloria cut my hair. She did an okay job. It almost made me want to go to another Aveda salon because I was not entirely happy with my hair. months and months went by and my hair started to look like a chubaka outbreak. I called Aveda and set up an appointment and gave them one more try, but this time it was with Ashley.
I really liked the way Ashley cut my hair. I liked that she listened to me but also gave me her view of what she thought because obviously she knows hair better than me! Since then I have only seen Ashley and will probably only see her because once you find a stylist you love, you stick with them forever!!!
Of course I have to add that Aveda scalp massages are amazing. I also love the products they use.
Overall I enjoy this salon and am happy that I was able to find a stylist that understands me and my hair! Kudos Ginger Bay!

Unimpressed! the staff was very welcoming but that’s where my compliment ends.
I scheduled a chemical process with a set menu price but when I checked out my bill was 50% higher. When I asked about it the receptionist told me that the stylist needed to use more product. I really think it was highly unprofessional for the stylist not to mention this. I won’t be returning.

I’m not the type of person to shell out lots of money on girly things. Ok… I don’t actually shell out any money on girly things. I wear my shoes until they literally fall apart and I was mispronouncing «Versace» long before Jessie Spanno stole our hearts in Showgirls.
But for reasons unknown (read: being bullied by a bunch of jerk-o’s in grade school) hair is the exception. And when it’s time for my semi-​annual haircut, no one does better work than Ginger Bay. I’ve tried less-​pricey salons in St. Louis and I’m never thrilled with the results. To me, it’s worth it to spend the extra $ 10-​$ 15 and have a look you’re truly happy with, because you’ve got to look at that mop every day. And truly, the prices aren’t THAT bad compared to other Aveda salons.
I’ve seen in reviews and quick tips of this place that the staff is snobby and I just don’t get that at all. If I did, I’d never go back. Low-​maintenance girls shrivel up and die in snooty places.
My first choice for a stylist is, was and always will be Bobby. He just gets it. He’s great at listening, giving suggestions and keeping up the conversation during the process. I also think it’s cool that after working at Ginger Bay for 5 years, he still comes off genuinely enthusiastic and passionate about working there. But if he’s unavailable, I feel confident enough in the rest of the staff to take an appointment with someone else.
One of these days I’ll get around to trying their other services, but for now I’m good giving away my hard earned money on a quality haircut.

Whilst on Spring Break, I looked at my nails and cried. The job that was done at another place before (which wasn’t my usual spot) was peeling after only 6 days. Since I was in the area, I thought I would stop by and check the place out. Did I mention that I now have an obsession with the ‘shellac’ method?
Due to the fact that A. I am a college student and B. A broke broke one at that, the price alone deterred me from getting the shellac. But after some coxing and mind changing, I decided to buck up and get what I originally came in for, the shellac.
Color me impressed. Here it is, a week and some change later, and the color is still intact and no peeling has occurred.
I can see myself coming back, when I feel the need to splurge.

Had a not so pleasurable experience in the waxing department. not only did I have to hold my own skin so that the strip was tight, I had wax residue all over my hands and the area being waxed. I was still trying to get wax off of me 12 hours later after I had showered.
The conversation was funny and kept the appointment smooth but that is not what I pay a premium for.
Also, WHY do salons charge the same amount for everyone??? Some people have super thick long hair and some have thin and random hair.
I had an amazing massage with Vassa later that evening that made me forget about the mornings wax event… Until this morning when I woke up and had a reaction, and a wound from my skin being torn. NOT OK.
What is one to do???