Hy-Vee’s Food & Drug Store

Called long distance to order flowers and Carol was Awesome and took care of everything.

This has to be one of the best Hy-Vee’s I have ever been in. The «Smile in every aisle» slogan is perfected at this store. All smiles and friendly hi’s from everyone, just a very positive feel throughout the store. But that doesn’t even begin to tell how great this store is with service.
I stopped to pick up some fruit for breakfast and some deli food that required no or very little preparation. I was on my way to my Grandparents and wanted to keep everything simple and Grandma out of the kitchen for the weekend. They had strawberries on sale so I decided to grab extra for some strawberry shortcakes. I could not find any shortcakes and was looking around the bakery section. One of the ladies working back there asked if she could help. After stating my request, she said they didn’t have any, but came out from behind the counter to help me find some instead of just sending me to another section alone. She went over and asked one of the produce workers if they had any and they said they were unable to get any in. We found some premade strawberry shortcakes in the deli area and the bakery lady suggested getting a pound cake to make. I explained to her my circumstance and that I didn’t want anything that required preparing. She then went to the back and found the shortcakes that the salad bar used to make the premade strawberry shortcakes so I purchase those.
Any other store, the bakery person would have said no and sent me on to fend for myself. They would have said they didn’t have any for sale and left me with nothing to buy. Instead, this employee went the extra mile and made sure I left fully satisfied.
My Grandparents were happy with the various items we had from the deli all weekend and were items that they hadn’t tried before. Everything was delicious and good quality. This will be a stop for me every time I am headed to the Grands as they won my business with their kindness and great service!