Center For Women’s Health At Evergreen

I saw Dr Johnston who was patently unprofessional, and who asked extremely obtrusive, offensive and sexist questions about when I was having children, why not, said women are too picky now days, especially those who get educated and make their own money. It was strongly implied that it was my job to procreate, and I had darn well better get on with it, and stop being so picky about who I have sex with. REALLY??? This was all while my feet were in the stirrups, so thanks for that. For reference, Dr. Johnston is a female, which made the whole thing so much more offensive. She also has a very thick accent and it was quite difficult for her to understand me and for me to understand her, which is honestly why I even let the conversation go on so long. I thought I MUST be misunderstanding her. But nope. She also said without any rationale and quite incorrectly that the problem I came in for (this was a re-​check) was misdiagnosed, and that I have (not might, not lets find out but definitely have) endometriosis. She then proceeded to discuss the removal of my non-​child bearing uterus. Um, no. I’m not a doctor, but I’m one of those uppity educated females with internet access and a working brain, and I know this is very bad medicine. Felt a lot more like abuse.

0 stars. They treat people like workers on a production line. Greet, check clock, spend 5 minutes giving a high level review of pregnancy, check clock, leave without answering questions. Our Dr revealed the sex of our baby EVEN IT WAS EXPLICITLY WRITTEN NOT TO DO IT (And ruining a party I had prepared to my wife), they cannot handle the number of patients they have and they continue to accept more. I dont even know why people would like to go here anyway, people in here LACKS PROFESSIONAL SKILLS. I received bills for services provided to other patients, cancelled appointments and when I finally had enough and asked for my medical file (over the phone) they hanged while I was still talking.

Worst customer service possible! Had been 32 weeks pregnant with vaginal bleeding. Called the office to get an appointment that day or some recommendations. The doctors nurse told me to come in to be checked out and then transferred me to clinical coordinator. She took the whole situation very casually and told me there are no appointments available and to come the next day. I hung up on her and went to labor and delivery instead. Thankfully everything was ok. I am a physician myself and had been running a little late for my next appointment, pregnant and had been on call the night before. Called the office to let them know that I would be 10 minutes late. The secretary asked me where exactly I was and what exit I was near… This is while I am driving and then very rudely told me that if I get here within 15 minutes I’ll be seen otherwise will have to be rescheduled. I totally understand how clinics work and would have accepted to be rescheduled if running any later but did not appreciate the interview I had to go through on the phone while driving. Nearly had a car wreck! I am sure the doctors are good but the service is terrible. Got here within 10 minutes. Now been waiting in the waiting room for almost 20 minutes!!!

On the website it said that Dr. Asaria won a bunch of awards so I went with her. Unfortunately I only saw her once throughout my 9 months of pregnancy. This was my first time being pregnant and I really didn’t know what to expect so I was hoping they would guide me through the process. No guidance or information was given to me unless I did the research myself and I brought it up in my visit. The only reason I liked this place was that you deliver at Evergreen Hospital which was excellent. Next time I’d work with Evergreen directly and skip this over booked, unhelpful place.

I see Dr. Dice and couldn’t be happier with her. She’s very approachable and actually listens and cares.

I understand doctors are hit or miss with people, but I have never felt more than welcome here. Dr. Dise and I unfortunately forgot the nurses name (I apologize I was super nervous) were both VERY calming and even joked with me to ease my nerves. They communicated with me clearly, and also let me go at my pace, and never made me feel rushed or that they had other apts today.
I am not not a big fan of the waiting room layout, but that is not anything anyone can really change.
Parking lot has lots of free parking (fits my fullsize pickup) and location is easy to get to.

I just happened across all the negative reviews as I was trying to get to their patient portal. I have never had a problem with this practice. I don’t go in very often… just had an appointment, but prior to this it has been close to 2 years since I was last there. Perhaps, if I had to go in regularly I would see some of the issues others have brought up in their reviews.
I see Dr. Delorit and she is always friendly, helpful and doesn’t rush through the appointment. I feel very comfortable with the competency of the doctors I have seen here over the past 10 years (with maybe the exception of one who I wasn’t as keen to see).
Plus, I am really liking their patient portal!

I’m sad that this is getting so many negative reviews. This is the best women’s center I’ve ever been too. Nurse Prac. Andrea Stevens is the best (literally better than any Dr I’ve seen at other clinics) and I’m sure all the other doctors and nurses are amazing too. Their upfront staff and schedulers response time is quick and the nurses and assistants I have dealt with have all been excellent. Some of these reviews are based on cost or $. I think you just have to realize that anytime you go to the doctor you are usually going to have a bill :). Also they are super helpful in taking to you about costs surrounding IUDs, labs etc if you are proactive and ask about it. AMAZING clinic highly recommend (and I’m super super picky about where I go!)

I used to really like the doctors here, but now I feel like nobody cares about me.
I would like to go to another practice, but it’s so hard to find anybody that has room. I’m also really freaking tired of the receptionists and the doctors saying «we don’t do that here.» You’re a lady-​bits office, shouldn’t you take care of my lady-bits?!w
The vast majority of the time if I need the lady-​bits to be seen, I just go to my general practitioner. At least he’s not a jerk.

I’ve had mostly great experiences here, both at the old and newer locations. I saw whichever provider was available for my first several years with the office (and was happy but not overly impressed with all of them), but once I saw Dr. Asaria in 2013 I’ve been committed to seeing her — she’s fantastic! The nurses/​assistants are wonderful and the front desk staff is always nice. It does seem like their billing is a little disorganized, since it can take several weeks to get the bill from a visit, once everything has been processed through insurance, but I really can’t say if that’s their fault or the fault of my insurance company. I’ve had a few minor procedures as well as ultrasound and routine visits and the medical staff has always been extremely patient and kind (I get pretty nervous and shaky for the non-​routine stuff). I actually prefer the new location as I don’t have to walk through the germy hospital for an appointment. The waiting area is pretty tight (made even more so by the patients who bring multiple children with them) but that’s hardly a good enough reason to dislike this practice. I’ve recommended CFWH to several girlfriends and will continue to do so.

I am totally in awe of how many reviews they’re about this practice not caring or being disorganized.
Last year I had a miscarriage and the ultrasound tech, nurse and doctor were all very caring. If I had a question rather it was during business hours or after, I never felt like just another number. They always treated me kindly. I went back after finding out I was pregnant again. All my test results are always avalaible, the front desk is pleasant and I always love seeing Amy Records and Dr. Asaria. This may sound silly but the flabotamist is amazing as I am hard to stick and she always gets it on the first try.
The only thing that ruffled my feathers is I have a history of sexual abuse and they surprised a TV ultrasound on me. If you have had a history of sexual abuse, you know that a warning about TV ultrasounds or pelvic exams is necessary. Also, one of the ultrasound techs is kind of a grump. Lol! But, I like the other one I have seen. :)

Have been a patient here for the past 4 years and I will not be coming back after I have my second next week. I wanted to stop coming shortly into this pregnancy, but thought I should stay where I had started. My appointments are cancelled all the time and when that isn’t happening I can’t even get seen with my doctor because she is too booked or out of town. I have had bad experience after bad experience these past 9 months and I am completely frustrated and upset by this office. If you can’t see and make time for your patients you should not be taking on new patients. At one appointment they told me, «we need to see you back in 2 weeks, then proceeded to say we’re booked in 2 weeks». I would not tell anyone to go here and will not be anymore either. I don’t think they really care about their patients at all!

I went to the Women’s Clinic at Evergreen annually for over 25 years. I always saw Carol Verga, who was fabulous. She retired 3 years ago, and I started seeing another nurse there. Last year she told me to go see another provider/​doctor! I was booted from the Clinic because I am old and don’t apparently need a GYN anymore.
Seems like this Clinic only wants to see young, pregnant women. Older women like me are on our own!

I had a good experience with Eileen O’Keefe, but things went downhill when I got pregnant and was assigned one of their doctors. I notified them I was having some health issues and it took them almost a week to review and notify me of the test results. You hope no news is good news, but in my case it was not. I felt like I was treated like a number, with no concern. Maybe they just have taken on too many patients. I transferred to a different office and I feel like my new doctor has time for me and cares. After I transferred, I still received calls from the nurses, despite notes in my file that said I had transferred care out of the clinic. If you’re pregnant you might want to consider another office.

I am beyond perplexed by the negative reviews on Unilocal for this practice. I have been going here for many years seeing Patti Showalter (who is wonderful by the way), as well as some other providers when my schedule didn’t work with Patti’s. Since becoming pregnant I started seeing an obstetrician here, Karen Wells, and is she is amazing! Very kind and caring and answers all of my questions. I have complete faith in my OB and her practice partners to deliver my baby safely.
The staff is compassionate and efficient. Do they have days they seem much busier than others? Sure. Just like ANY clinic.
They have a patient portal online in which all medical history, labs, test results, bills etc. are viewable to the patient. If I ever have a question about results or bills I always consult this portal first before messaging their office. But when I do message them, I always get a prompt response back.
As for billing issues, I’ve had none. I did have a billing question recently, which I messaged about over the patient portal, and got a swift answer back with a specific billing persons name and phone number to call back if I needed to speak over the phone.
It is ALWAYS the patients responsibility to know their insurance coverage, deductible, co-​pays, HOWEVER this office has been more than forthcoming with any cost share I can expect, BUT you can bet your bottom dollar I’ve already called my own insurance company to find out about what is and is not covered and how much it costs. These days this seems to be something people think they don’t need to do. CALL your own insurance company people! It’s in your best interest to know what your coverage is and to not rely on others to figure it out for you.
I do agree that I liked their previous office space better. Can’t quite put my finger on it but it did seem «homier» if that makes any sense. Odd because their former clinic was on site at Evergreen Hospital… and hospitals aren’t typically described as homey!
Honestly, I think it’s incredibly unfair for people to leave negative reviews for an entire MD, ARNP, PA-​C, practice when they’ve had one difficult experience with a specific employee… CONTINUED REPEAT bad experiences I can understand, but otherwise seriously come on!

Worst, Worst, Worst practice!!! I only wish I could give zero stars.
I had been a patient for 4.5 years and it just kept getting progressively worse so I had to transfer elsewhere. There were numerous issues here such as with billing (them not sending the bill at all nor sending any notification via the online portal & catching it myself just before becoming past due) along with missing lab tests or tests not being completed at all.
I once had a test done at their lab and they called me to ask where the test was a few hours after the lab tech had taken it. Shouldn’t they be asking the lab tech directly instead of calling me? I mean, I’m glad they called me because then I was certain how terribly the practice is run.
The final straw was when I asked specifically for an additional test to be included in my annual Well Woman’s exam. When I got the results and questioned why it hadn’t been done, the doctor herself messaged me saying it’s automatically included in the Well Woman’s exam. When I brought it to their attention that it actually had not been done someone else emailed me immediately after confirming that NO the test is NOT included automatically every year and it in fact hadn’t been done.
Seriously? Even the doctor doesn’t know what goes on in her own practice? I’m not exactly sure how they have won so many «awards» here but in the almost five years of being a patient it was consistently bad time and time again. I was always surprised seeing a new plaque, newsletter or local magazine article with yet again another award.
I am happy to be a patient elsewhere.

Ok, it should be known that I only had one visit.
However, I really liked it. I saw Dr. Tu and was worried because I read some of her Unilocal reviews. However, I found her extremely friendly and personable. She smiled a lot and was very kind. I was pleasantly surprised. She also did an ultrasound (though I had one already done at a different clinic). She said it was a very quick look and informal. She didn’t even mark me down as having a procedure but she made sure to print me TWO photos. Which I thought was wonderful. It definitely felt like she cared about my overall experience.
The only reason I didn’t stay with this practice is that I had my heart set on a midwife. Though I have to pay a higher insurance deductible to see the midwives at Evergreen, I had my heart set on it. But if you are looking for an OB/​GYN, I thought Dr. Tu and The Center for Women’s Health at Evergreen was great. :)

I did a lab test through them, paid the fee for exam at the front desk before I see the doctor. Then a few weeks later, they called me in to see the lab result. Doctor spent 2 mins telling me the result and the decision was we will do another test again after 6 months. I walked out and asked the front desk if I need to pay anything, and she said I don’t need to.
a few months later, received a $ 95 bill from them for the office visit. Very pissed, called them, and they said it is my responsibilities to understand how much I need to pay. I have been a patient of them for more than a year, and my insurance info is on file with them for more than a year. And they still say they don’t know and it is not their responsibilities to check insurance. And they cannot do anything for this situation, I just have to pay $ 95 for this 2 mins office visit.

I would never go to another doctor’s office again in the state of Washington after finding the team of doctors and nurses at The Center for Women’s Health at Evergreen. I called them after doing A LOT of research and they seemed to be the best practice that was convenient to my home and was covered under my insurance. I called and scheduled an appointment after finding out that I was pregnant but I was spotting. Dr. Tu found out that the pregnancy was ectopic and started treating me for this problem. Not only was she and her nurse sympathetic and cared that I was upset to learn this news but Dr. Tu took the time to go to her office and print out some literature for me to read so I could better understand what this diagnosis meant for me. I was treated for the ectopic with 2 injections and every time that I had to go in and give blood to monitor my progress the staff would call me as soon as they could with the results. I appreciated not having to sit at my desk and wonder what the blood results were.
Unfortunately the injections did not work and a few weeks later I called their office at 8 AM on a Wednesday in a ton of pain and they worked it out to where I could come in and see one of Dr. Tu’s partners, Dr. Johnston, as Dr. Tu was off that day. I was in the office by 1 PM that day and Dr. Johnston already knew my situation and what all had been going on with me care. That is because this practice sits down throughout the week and shares their current patient’s cases with each other just in case something like this happens. That is pretty impressive and very comforting that they care that much to make sure that even when they aren’t there someone else can care for you without a ton of questions being asked. After an ultrasound that was inconclusive Dr. Johnston sent me home but told me to monitor the pain and if it was not any better by the end of the week to come back in.
The pain didn’t go away and I called their office around 10 AM on a Friday to tell them. Dr. Johnson was on call but another one of her partners was able to see me. I was set to see Dr. Asaria at 3 PM that day. About 10 minutes after I made the appointment Dr. Asaria’s nurse called me back and said that due to how far away from the office I lived that Dr. Asaria would be admitting me into Evergreen Hospital for monitoring no matter what she found out during the examination. They didn’t want to risk sending me home and something happening to where I ended up at the nearest hospital and not their hospital. I had an ultrasound when I arrived and it was determined that I was bleeding internally and therefore Dr. Asaria was right for not wanting me to go home. She took the time to contact Dr. Johnston to see if she could come up… after a surgery she was in… and assist Dr. Asaria in the examination of me. After a lot of talk it was decided that it was best for me to probably allow them to do exploratory surgery so that they can get in there and figure out what was truly going on and take care of the bleeding issue. This decision was made after a lot of talking and questions because I have never been in a hospital… let alone had surgery… and I was beyond scared.
By 8 PM that night… on a Friday night… Dr. Asaria performed the surgery on me and Dr. Johnston stayed back to assist her. It was determined that the ectopic was not dissolving properly and that in a few days I would have been in emergency surgery because the tube would have burst. I thank my lucky stars every day that EVERY SINGLE person and doctor at this practice cared enough to make sure that I did not get to that point. Thanks to the expert treatment that I received I still have a chance at becoming a mom someday soon. I would recommend this office to any women living in Western Washington… they are worth the drive to know that you will be cared for like you are their only patient.
I can’t wait to go back pregnant one day soon… my only problem will be which doctor to choose to delivery my baby!

I have been going here for 26 yrs. and I LOVE Patty Sholwalter! She is an amazing human being, a fantastic P.A., lovely person all around! I look forward to my yearly visits with her! The new location/​clinic is not a favorite for me. It is a clinic, not an office. it is a clinical space, no character, no personality like the previous locations. I felt like I was at Planned Parenthood, I am not dissing that organization at all, This place felt cold, the exam rooms were tiny, they didn’t even have running water and I felt like just another body in a large sea of women, mostly pregnant. I guess this is the new face of health care, I’m not a fan. I will look for an independent place, like this one used to be: (