All Wheel Drive Auto

Went in to get a routine oil change for my 02 WRX. After finishing, the guy working at the shop said I had several bad oil leaks that would need to be taken care of as soon as possible. I was then quoted ~$ 1700 for the repairs. Considering that I hadn’t noticed anything out of the ordinary regarding my oil levels, I decided to take a look and found that I did have a small leak coming from my oil cooler seal but I noticed nothing else. Afterwards, I took it to two different mechanics (Pacific Rim in Seattle and ANR in Spokane). Both mechanics confirmed what I thought and said it would only cost ~$ 100. I will never be returning to this shop and recommend that anyone who wants a fair deal take their car elsewhere.

Friendly, courteous, reasonably priced. Will continue to bring my Subaru here for maintenance.

When I turned the wheel (2004 wrx wagon) hard over left or right, I was getting a ker-​chunk, ker-​chunk sound and feeling. I went to my normal mechanic and they suggested new axles though everything I read on line was related to the differential. Just to get a second opinion I took it to AWD Auto. They identified the problem and noticed some other issues, that frankly, while expensive, not totally unexpected (Over 10years old and 150K miles). Brought my car in early and they got done before the end of the day and gave me a loaner just in case it took longer.
Friendly, professional, busy! Good signs in a mechanic, especially a subaru mechanic.
Asked some questions about things unrelated to my repairs and received some honest opinions and answers.
I believe I have a new mechanic!

professional, friendly, patient (to explain everything), great prices, knowledgeable, trustworthy, and helpful! thank you! customer with 2 cars for 3 years. our family will keep coming back!

There was a scratching sound as we started driving our Subaru from a standstill (sound not discernible at higher speeds). Spoke with Rudy in the morning, who suggested bringing in for a diagnosis before scheduling a repair appointment. Latter was a chargeable effort at about $ 65+ (can’t recall exact figure). I was able to get an appointment that same afternoon. Net, after a 30 min wait, they were able to find and resolve the problem (a very small rock had lodged itself in one of the front brake calipers). The icing on the cake — they didn’t charge anything, even for the mechanic’s time. They will get my future business.

I took my Subaru Forester into All Wheel Drive for a brake pad change in Sep 2015. Today I noticed that my car was making a strange rattling noise. I inspected the car and found out that the right front tire was missing a lug nut and the other lug nuts were loose enough that I could hand tighten them. Luckily I caught this before the wheel fell off at high speed with me and my family in the vehicle. The mechanics normally do a good job but failed to tighten my wheel properly following the front brake pad change. This is a major safety issue and something that should not be missed by AWD mechanics.

By far one of the best shops you can bring your Subaru to!
I recently called in asking if I could get some oil and an oil filter for my STI, I was kindly greeted over the phone and was transferred over to Ken (the parts specialist) at the shop. Ken was friendly and even kind enough to let me know what oil I should use after breaking in my engine, and what type of oil filter is better than using the stock blue OEM oil filter. I went down and got the oil from them.
As I pulled into the parking lot, I was greeted by Nathan, one of the technicians down at the shop, and I have to say this is one of the kindest, most laid-​back tech guy you will ever meet. He even mentioned to me that he could smell coolant coming from my car, so I quickly pop my hood, Nathan comes to check it out, and notices that I was low on coolant. Just taking 5 mins out of his day to say hello and check out my car really meant a lot to me, he saved me on that day by telling me that my car needed coolant. I went back and purchased a 3 liter jug and went to pour the coolant with some water as I got back.
Ben, the service writer is also a well informed guy who knows his stuff when it comes to Subaru’s. Also is very easy to talk to, and gives you an honest no bs statement/​quote on what needs to be done on the car and what you can expect.
Overall I am very pleased with the shop, and the kind friendly staff that you guys have here! I know for sure I’ll be coming back :-)

This place is beyond excellent! My husband and I have been taking our Subarus to All Wheel Drive Auto for several years now, and we live in Greenlake. It’s a little hike, but ALWAYS worth it! The staff there, Kevin and team, are highly knowledgeable; they take their time to explain and educate me on my car issues; they are kind, friendly, funny and HONEST. And I just recently had my car towed to their shop for an issue I thought would be big; Kevin came back to me and said «nope, it was a very minor issue, quickly fixed», and I only owed the very small cost of diagnosing the issue (less than $ 60). After this last experience, I decided it was time to finally write them a review, as I seldom ever write reviews. And prior to going to All Wheel Drive, we used to take our cars to the Subaru dealership for maintenance which cost significantly more (at least 50% more) than All Wheel Drive. This shop is also priced fair/​reasonable. And… they are Subaru experts. I can not recommend them enough.

AWD Auto is fantastic. I generally do not trust auto shops and do most of the maintenance myself on our vehicles. The 60k service came up and I didn’t want to take on the spark plugs because of the labor involved and location. Everyone at the shop was incredible, and was open and honest on the work being done, what work to look at in the future and parts to watch out for, but didn’t need immediate attention. I never felt like I was being upsold at all. The prices were fair, and were 35% less than the dealer while still using genuine parts. I highly recommend AWD Auto, and will continue taking our Subaru to these guys for major service intervals.

I wouldn’t take my WRX to any other place. These guys have answers to all my questions. The work they perform is always top notch. They’ve ALWAYS gone above and beyond for anything they do for me.
I look forward to dropping my car off and having a good chat with Kevin.

I come from a family of 8 Subarus, going back to our first ’87 L wagon most in New Your State but I’ve had 2 here, and one for my mom. AWD Auto is the best independent Subaru repair shop I have worked with. They are also the only people I trust with my Subarus, as their skills and attention to detail are significantly better than what you get out of the standard dealership experience.
Here is why I think that. My 2010 Subaru Outback had a CVT Transmission failure on August 26 2014. I had it towed to my dealership, Roy Robinson, where they essentially told me it was due to a lack of maintenance (despite the fact that they maintained it!) and that it would cost $ 8100 to replace the transmission — this is at ~95,000, and 4 months after 90k service that they performed
I contacted AWD Auto for a second opinion, Ryan helped me, and once I got them the relevant records they did confirm that the dealership analysis was most likely accurate.
However they also guided me to double check my maintenance records, and see what was actually done on the CVT during my 90k. By explaining the situation to Ryan and working closely with him (for free on their part!) they helped me figure out that Roy Robinson had failed to maintain my transmission correctly and that I should contact Subaru of America for support on the issue.
Subaru is now looking at my issue and working with me to get to an outcome, no word yet but I am hopeful.
So the reason I am giving AWD auto is not just for the work they have done for me (which has always been great) but for the exemplary way they support their customers when they are not being paid, and for helping them when they truly need help, regardless of the outcome or if it’s related to work they are even doing.
So in closing AWD auto’s willingness and interest to consult on a problem, and take a personal interest in the outcome is miles beyond what you would get out of a standard dealership service department. Highly recommended!!! 5 stars!

I brought my Forester here for a check engine light and ended up paying nearly $ 600 for a new oxygen sensor and radiator tubing + coolant. (they noted in my receipt that the mass air flow sensor was working properly) Of course they tried to offer several unnecessary procedures which i turned down including a new battery (which i replaced about 3 months prior…)
All was fine until exactly one moth later when another check engine light came on and it happened to be the same exact code. I brought my car in again and now they said that my mass air flow sensor was shot and needed to be replaced.
They estimated the replacement to be around $ 500! I declined the repair because I knew that an OEM replacement mass air flow sensor costs $ 30-​$ 40 and all you need to replace it is a screw driver. ANYONE with the knowledge of lefty-​loosey, righty-​tighty could do this for under $ 40…
Moral of the story, if you have minimal knowledge about cars, STAY AWAY! They WILL take advantage of you over and over again.

Made the trip out here for repairs on my Subaru because the quote AWD gave me was significantly less than quotes from other shops. They gave me a free loaner (necessary as I neither work nor live near the shop) and completed the job on time. When I came back to pick up the car they informed me that the job did not take as long as expected, so my price was much less than the original quote! They also adjusted a steering component that was making noise and didn’t charge for it since it was quick and easy.
Even through this shop is very inconvenient for me to use due to the location, their value and service will have me coming back next time my car needs some love.
Also, if you are on their mailing list you will get coupons for extra dollars off your services.

We moved to the Eastside and I was worried we would begin to pay more for work on our cars. We called these guys, and set up 150 mile maintenance. We found out my husband had a leaky head gasket, and we needed work done. It was going to be a lot of money. In fact, I couldn’t buy my prescription glasses that month, because we had to cut corners in the budget. Yikes!
They were upfront about their prices, and I called our old place, to double check their prices. They were only $ 100 difference. What sold us was the rental my husband was able to use while the car was getting worked on. That saved me trips into town.
At the very end, my husband called and mentioned that his light wasn’t working in the dash. Kevin mentioned it would be another hundred. My husband said, «forget about it.» When he arrived to pick up the vehicle, they told him they fixed it for him. I thought that was great customer service. We will be going there again.

It’s been several months now since my major 60k service. My car ran flawlessly previously. Since this service, however, my car now stalls. It’s stalled in the middle of traffic. I took it back and after a days effort, they were not able to find anything. Although I wasn’t charged, I was also out of luck. Taking it to the dealership found much the same answer.
I was hoping an independent shop, specializing in AWD vehicles would be able to find the answer. Not being a mechanic myself (as I’m sure it’s the reason we all go to mechanics in the first place!) I can’t tell if it’s wrong parts, misaligned items or what.
Disappointed.

After the pain staking decision to drop a six speed into my car along with non OEM mods (don’t really recommend) AWD Auto managed to make my car run and prep it for the next final stage, SOOO excited.
Also, they fixed my brother’s car who treated it like a lawn mower. They provided a warranty for the parts and labor, kept it OEM and my brother’s legacy runs like the day she rolled off the assembly line. Whether or not he treats it better is a different story. Thank you GUYS… and GALS… See you soon!!!

I am Deaf and I tried to call to get an estimate, however, they were rude to my relay operator as I tried to get a quote and they told me to hang up and e-​mail them instead because it was too much of a hassle to work with a DEAF person. DISCRIMINATIONI! I will not sue, however, I will NEVER EVER GO HERE!
THUMBS DOWN!

I have been going to these guys for around 3 years now, and I can honestly say they are the best when it comes to helping you with your Subaru.
I recently traded in my STi and went for a Jeep Wrangler (Subi owners, pls don’t hate), but still took my vehicle in for servicing to them because of one word: Trust. Though their core competency is Subaru, the guys at AWD Auto still offered basic service for my Jeep (e.g. oil changes, tire rotation, etc.). Although long-​term repair work/​maintenance will require dedicated Jeep techs, Justin, Ryan, and the crew have set the bar high in my opinion of what a great auto shop SHOULD be.
When I had brakes done on my STi a couple years back, the dealership just quoted some overinflated price, with no breakdown of the costs. When I brought my car into AWD Auto, Ryan took the time to break down the costs, explain how the brake job was going to be done, and even showed me the parts that were going to be ordered and how those parts were more cost-​conscious while being better in quality to what the dealership was going to dole out to me. Additionally, after the brake job was done, I was shown the old brake pads and how the wear had occurred over time, and finally given some tips about things to make note of for the future. While not all people may be as passionate for their vehicles, they indulged me in taking their time out to give me the details I needed to feel confident/​take pride in my STi, which hey, was lightning on wheels, let’s just be honest :)
If you own a Subaru vehicle and care about its longevity, take it to a crew of guys who share that same passion. I highly recommend All Wheel Drive Auto!
To Justin and the crew: top class, and keep rocking!

I used to always get terribly anxious just thinking about having to deal with car repairs, but AWD Auto has changed all that! Ryan and Kevin are the warmest, most accommodating and friendliest folks I’ve ever had the pleasure to work with. They are 200% trusting and will always communicate very clearly what is going on with your car. The guys in the shop are very quick and hard working.
It’s definitely worth the drive from W. Seattle and I would recommend them to anyone in a heartbeat! :)

I was searching for an independent Subaru auto shop other than the dealership. With the help of Unilocal searching and my fellow Unilocalers, I decided to go here. Turned out to be a great experience.
I only got an oil change for now. I scheduled an appointment, but got there earlier. They said it will take 45 mins to get done, but I think it only took 30 mins, maybe faster (I wasn’t keeping time) Price was competitive, but definitely more affordable then dealership.
Another note, I could tell they are all Subie enthusiast!
Thank You All Wheel Drive Auto!