NextCare Urgent Care

I go to Nextcare anytime I am feeling under the weather. Selma Vasquez was awesome and so was Sara Willis. Dr cantu is amazing! How always spends his time with his patients figuring out what is going wrong. I go out of my my to come to this location! The entire staff in WONDERFUL! Please give them a raise! I will always keep referring people to your location. Thank you!
Amanda

Efficient, informative, and a pleasurable experience from the front desk to the doctor. The plans offered were affordable and timely.

Great service the doctor was great and the guy the nurse was friendly and had a great smile

I called and was told a 2:40pm appt. 20 minutes before 2:40 I received a text reminder about my appt time. (Their timing service that is supposed to save us time) I was there at 2:10pm. We waited in the waiting room until 4pm. I asked the receptionist when we would be seen, as others came in after us and were taken in before us. They told us that «the lady that just went in had an appointment time», I said «so did I», and they rolled their eyes at me. (this was around 3:30pm). We were called in around 4:00pm and waited another 20 minutes. They seemed knowledgeable, but every time I call about lab results I get the run-​around and speak to someone different that has no idea why I’m calling. I was also told it was «in-​house lab» and they didn’t know what the delay was, but when I called back to follow up, I was told it was «picked-​up». It’s very frustrating and they are fairly rude on the phone. They took my co-​pay and were open on a Saturday, not much choice in the matter. They are not very communicative after the fact and with follow-​up. Though I’m sure I will hear from them repeatedly if they send me a bill.

Called to make an appointment. Upon entering and checking in my name was thrown on their appointment board which updates as each person is called. There is an approximate wait time corresponding with each name.
DONT LOOK AT THIS BOARD.
They call the names out of order and the wait times were continually changed.
I have been first on the list now for 45 minutes and they are calling names after mine.
Place gets two stars for appearing clean and smelling nice. The staff is friendly too. I’d probably get up and ask what’s the deal with the list that means nothing but I am here with a sore throat.
If you call and make an appointment time IT MEANS NOTHING.

Horrible! Horrible! The only thing I can say. We were referred by another place when we got there they looked closed. We walked in and the African American woman didn’t even acknowledge us at all she looked up once. Never said a word. Then we explained why were there she had this bad attitude like we were putting her out, sorry its your job to be friendly. Anyway she rolled her eyes and then took the paper back to someone else then we sat cause I was very upset how her behavior was. They called mmy son back there and then recommended he go down the street??? Huh??? Are you kidding me your sending me to another clinic

Came in for a cough. We were very happy to see they were open until 8pm. The young lady at the front desk was very friendly! We signed the intake documents and were seen right away. The office was clean and the receptionist was very professional. Ive been to a number of emergency rooms or urgent cares in the area and they are usually mean or make you feel like you’re bothering them. Not the case here! The doctor saw us right away and gave a prescription for the cough! Will be back. Also this is cheaper than going to the emergency room!

I am visiting Houston for the weekend. I came to see this clinic based on the reviews. I have to say, I received fantastic service. The wait was minimal and the entire staff I engaged with were all professional. I recommend NextCare!

Son wakes up with fever on 4^th of July. In at 8, out by 845. Quickly treated to get back home.

I have came here when I needed fast medicine because I was miserably ill.
One time I had strep and was about 5^th in line.
Another time, I took my parents who had the flu. They were 3^rd-​ish in line.
The time I went, I saw the doctor in about an hour.
My parents and I were there for 3 hours…
They took my insurance so I paid my co-​pay on the weekend.