Plaistow Kingston Animal Medical Center

I don’t ever post reviews. I am so frustrated and disappointed. I feel like my girl Sophia deserves to have this posted. My dog was 4 and never sick l. She was having odd symptoms
For four weeks we tried to test and figure her out. The vet never talked to me. He gave her a pet and said what I told him. Wow she lost weight n hair. Never dude a check up I paid for. Instead had tech suggest expensive testing from top to bottom. I choose what I thought was best. Called 4 to 6 times to get answers that were sitting in office. Just couldn’t call to give answers. Never have me a direction or thoughts. I complained and got a lame excuse as to why you dog and others were not getting attention. Her symptoms changed fast she became an emergancy. I called Friday am they couldn’t make room for her. They wanted to send her to bulgers instead. Would not tell. Me the results of urine sample. The y said they would fax everything. Needless to say that never happened. They refused to give me information over the phone. She ended up having a rapid growth that was pushing against her intestine. She suddenly make 24 hrs. This vet made more mistakes in four weeks than others vets i used have never made in years. Please save your animals and don’t go here.

Dr insalaco had the best «bedside manner «of ANY doctor we’ve ever seen when we took our lethargic cat in to be checked. The intake staff is friendly and efficient. Prices seem reasonable. Their DVM staff has had some turnover over the years but the front office staff and quality of service has remained.

This vet practice is OK for routine exams or issues. I was less than impressed with the bird vet (Dr. Wallace?) — I felt his exam of my conure was pretty rushed and generic. Eli seems to be a good vet tech. Walt Grambow was the best vet, he’s moved on to another practice.

I bring my 3 birds to see Dr. Wallace. We’re very lucky that there is an avian vet so close to home — I know some people have to travel quite a distance to see an avian vet, yet ours is right around the corner. Dr. Wallace and his staff have been great with my birds, I can tell Dr. W enjoys birds and he knows how to handle them well.
The exams were through and I thought the price was fair for 3 wellness checks. It was easy to get an appointment, even though we had to reschedule a few times because of our changing working hours. They even offer weekend appointments, which is really convenient for those who need it.

I absolutely recommend Dr. Wallace for anyone with a Sugar Glider!
I had previously taken my glider to a vet who advertised to specialize in exotics, upon arrival the woman would not handle my Glider even though I insisted she was a non-​biter and quite friendly. After a check-​up (that I felt was performed by myself) and a stool sample ($ 30.00 by the way. for a poop smaller than the size of an adult pinky nail), some antibiotics, and pain meds… the bill ended up being over $ 200.00. For very, very small quantities of medications. The vet suggested that I get an Xray done (which included some tranquilizers so the Glider would stay still) that would have costed an additional $ 100.00! Not only did I not want to put my glider through that. but I only showed up with so much Cash.
Another week or so went by and I continued to notice my glider seemed off, after doing more research I came across Dr. Wallace. He was SO nice, and he just grabbed her right out of her pouch and handled her like a PROFESSIONAL! He knew how to hold her so she couldn’t get away from him, and he even did a free urine sample for my girl. He was insanely thorough and highly educated on Gliders. Come to find out my glider just wasn’t getting enough water in her system (even though there is always fresh water available to my gliders) and she was bound up a bit! So now I just put a teaspoon of water on top of her Priscilla Price diet, and I haven’t had a problem since!
Great guy, great staff. Highly recommended!

I bring my reptiles here, it is very close to my house. Eli seems to know alot about reptiles and they are very helpful when it comes to any issues that may arise. I will continue to use them as my reptile vet as long as possible.
I will also add this is the cheapest vet I have EVER been to! Very fair pricing!

I can’t say enough nice things about Plaistow Kingston Medical Center!
I love my golden retriever like a son and I wouldn’t trust him to any other doctor. Unfortunately at 13 yrs old, he has deteriorated over the last couple of years. He has suffered a torn ligament in his leg, where he couldn’t even walk, and he had a tumor removed from his hip which was effecting his ability to walk also. Fortunately for Duncan, Dr. Wallace successfully operated on him twice and once again he can climb up the stairs at night to sleep in our bedroom where he belongs. Thank you so much Dr. Wallace. His staff is also exceptional and are obviously animal lovers. Duncan has always been a nervous dog with strangers but he loves going to see Doc Wallace.

This place is amazing, they really care about our ‘kids’ and us as well. We have been bringing ours there for several years now all the way from Malden MA and have never had any problems, feel very well taken care of and they are always there to listen and listen well to what your concerns are.
I would recommend them to anyone with pets! We see Dr. Barry and fell in love with her level of care and concern from day one. All of the staff are great with everyone and all seem to really enjoy working with animals.

PKAMC is the best! I’ve been a dog owner my whole life. They are hands down the best vet I have ever used.
Never have I been to a friendlier vet. I usually see Dr. Berry. I cannot speak more highly of her. I have three dogs, one of which is a huge chicken. Dr. Berry is the first vet that has been able to examine her without her FREAKING out. A former vet actually used to muzzle her because she was so nervous (fear and aggression are totally different things). Dr. Berry clearly loves dogs and mine can sense this about her.
Everyone else who works there is so nice! Their prices are quite reasonable too.
HIGHLY recommended!

Have been going here for years. Used to be great years ago… But it’s not anymore. The women at the front desk are rude and always seem like you are inconveniencing them. Always overreacted towards us and our dog because he was scared of them… isn’t part of working at a Vet’s office to be comforting and actually like animals? On our last few appts we had good visits with Dr. Gambrow (?). He was great but dealing with the ridiculously awful customer service wasn’t worth it. Going to another vet now and love it! Our dog loves everyone at the new place, so obviously our Plaistow Kingston days are behind us.

We’ve been bringing our dogs here for 8+ years now. Front desk staff are awesome. Technicians are great. We have 2 mini-​dachshunds that weigh maybe 12lb each. One is chill, the other is a pain is a wriggler. We bring the wriggler to get her nails cut and they’re so good.
Both dogs have been spayed and we always got great follow up. They’re super flexible and will try their hardest to squeeze you in. We usually see Dr. Heather Berry and if you looked up «dog lover» in the dictionary there would be a pictures of Dr Berry. She lets my crazy dogs with their doggy breath cuddle in and lick her face but they’ve never been frightened to go to the vet because of it.
Our first dog sadly died 4 weeks after we got her (9 years ago) and PKAMC were so sweet — they found out from the 24 hr animal hospital and sent a very heartfelt note expressing their sadness.
So A+ for great service/​friendliness/​knowledgeable staff/​awesome vets etc etc

Been a client for years, even way back when they were behind that plaza across from market basket.
My family trusts the vets and techs here. They are warm, welcoming, comforting, and professional.
My cats love going because you can feel the love in the air it seems here.
I have never had a negative experience here. They can usually take you in within 24 hours if you need an appointment as well.
Love it here and will never ever go anywhere else.