Numrich Gun Parts Corp

They seem to have a great selection of parts however I have never met a less friendly man in my life. I drive over an hour to come spend my money here and I felt very Un welcomed

Can anyone recommend a similar company to Numrich to order parts from? Because after 6 parts that *say* they are right but are physically quite obviously wrong, WE are losing business due to THEM consistently selling the wrong parts under the wrong part number. The lady I’ve talked to for every single return is no help, and running a small business, I don’t have TIME to wait on the phone for an hour to get absolutely no help. I am losing time, money, and hard earned business. Email me if you know of any other vendor, please!!!

Numrich is terrible.
They have consistently treated me with disrespect, they have sent me used and defective parts, (and one part was actually dangerous if I had installed it because it was for another pistol.) I have parts missing in my orders and the price difference for the missing part was then added to parts on my order that shipped, resulting in higher priced parts which differed in price on their website. Their business ethics are a joke, they refuse to pick up any of my calls, they ignore my emails, and consistently deny they received my shipment back to them denying me of my refund. I have tried to be as patient with these people as possible, but they will take kindness as weakness and try to take further advantage. I order my parts directly from S&W customer service, avoid the headaches and save yourself trouble and money.

this place has most of the parts i need, unfortunately their order processing is slow… last order took over five days to ship, and did not arrive for another week. every other company gets stuff out next/​same day… other than that i was satisfied with the parts i received. if they sped up their process i would give them 5 stars.

I needed a part for my Stevens .22 cal rifle that was given to me in 1975. I found it on Numrich Gun Parts website. They mailed it to me and the part fit and works. Great website and operation.

Greetings,
I like to support local businesses but seems like they do not appreciate our time & business.
I dialed the 866 number provided in their website & thats how everything started. The automated answering machine tossed me back & forth between second local number starting with area code 845−679-****. Back & forth !!! What is this? White House?
I really tried to be patient with them, it didn’t worked !!
Someone finally answered my call !! She had no idea what i was looking for !! That was the reason i made the phone call instead of browsing their website.
Either their are super rich or super busy, i wasted my time in here big time !!
They might of have a good selection of parts, but they certainly don’t have the right tools to greet the customer with warm welcome & solve their issues.
Very unprofessional & poor customer service.
Kind Regards,
MC

Ordered some parts about 10 days ago. Payment went through fine, and I received a generic confirmation. After that though, not a peep about shipment. When I called up to see what was up, I was told the order was on hold. Three days later, the order was cancelled because they were out of stock.
I really wish they could have better managed their inventory so wouldn’t have wasted a week and a half waiting for something that wasn’t even there.