First off. I enjoy reading these comments by people who CLEARLY have never ran or worked in a restaurant. Yes it is very possible to run out of a certain item due to a few things. Demand for a product, food order hasn’t arrived yet. I have never had a problem with KFC. So before people start complaining about managers or supply of an item, maybe you should think of how much was already sold that day. And the preparation time of each item. Would you make an entire meal for 60 when you are only going to feed 5? Food cost is an important factor. And NO I do not work for this establishment.
Nicholas H.
Classificação do local: 2 Wilkes-Barre, PA
I love Kentucky Fried Chicken. A proud Yankee since birth, I would move to the Bluegrass State in a heartbeat if it meant I could live out the rest of my days eating only KFC, sipping fine bourbon, and overindulging in other Dixie charms. Alas, this particular Kentucky Fried Chicken did not inspire such paradisal visions of a southern utopia. I was initially served a tray that contained few of the food items I actually ordered. After trying to exchange my dinner for the one I paid for, a visibly stressed employee informed me that the kitchen staff had run out of extra crispy breasts and I would have to make due with lesser pieces of chicken. I also have to take a moment and mention the restroom — while it was relatively clean, the men’s room lacked paper towels and was only equipped with a hand dryer. Being germ-conscious, I usually wash my hands before eating and use a paper towel as a type of glove so I don’t have to touch the dirty doorknob upon exiting. Unfortunately, we live in a world where not everyone washes their hands before leaving the bathroom and therefore some surfaces are not safe to touch. Offering both an air dryer and a roll of paper towels in your restroom is a hygienic must.
Chris W.
Classificação do local: 1 Kingston, PA
Tried my best to enjoy this location because I love the brand, however this store is mis-managed. Poor product quality and horrible service. Sorry. Very sorry.
Anthony R.
Classificação do local: 1 Pittston, PA
They ran out of breasts at 5:00PM today. How poorly managed do you have to be to run out of food at the START of dinner service?