Health Quest Medical Practice Division of OBGYN-Kingston

I’m a current patient at this office. I was so excited to see that there is a practice that offers ²⁴⁄₇ midwife coverage, however currently this isn’t true. The office has only ½ of the midwife staff available for deliveries and despite them working overtime there are still times when no midwife is available, so now weeks before my due date there is a chance I won’t get the midwife delivery that brought me to this practice.
The midwives I’ve seen are very good, they answer questions honestly and do not rush appointments, I’ve had a midwife sit with me for over an hour discussing my birth. There is never more than a 10 minute wait at either office, although I find that often times it is very hard to get all my appointments made at this office and if I want to see a midwife rather than an OB I have had to drive to Rhinebeck for several appointments.
My one complaint other than them being currently short-​staffed is that test result are nearly impossible to get aside form office visits. The only way to contact the office is through the automated phone system (very annoying and also true of when you are in labor). If you miss the callback you’re SOL and must start over with the automated system. Test result posted to the Patient portal take weeks to be updated and in my experience have only been posted after I’ve already waited for my next appointment and spoken to the midwife about the results. I think that it’s wrong to make patients wait for weeks to get results from something as simple as a diabetes screening when this can have such a big impact on the pregnancy.
Overall I would chose this practice again assuming they are able to hire in more midwives to live up to the claim of it being a ⁵⁰⁄₅₀ practice.