Pawsitive Connections

I will preface my review by saying that I love my wonderful puppy Peter, but he came to me a very sick boy.
In November of this year I adopted an adorable 10 week old puppy from Pawsitive Connections, located in front of the PetFood Express on Almaden Expressway in San Jose. We noticed that the four puppies in his litter had eye discharge, and were told that the puppies had allergies, and were sent home with a prescription of Amoxicillin that they had been being treated with. I took him home, and we noticed that his first bowel movement had blood in it. We took him to our family Vet the next day for a well puppy check. Our vet diagnosed him with Conjunctivitis upon examination, and his stool sample (provided that day) showed Giardia, Coccidia, and Round Worms. This little boy was very sick. At this point, we had already bonded with him, and were not about to send him back to Pawsitive Connections. I have had my boy for almost a month, and he is just now on the mend and beginning to gain weight and have solid stool. Needless to say this has been very expensive and difficult on us.
I contacted Pawsitive Connections to make them aware of the situation, and ask if due to all of the expenses we have incurred, would they be willing to refund half of the adoption fee. I got an email the next day from Kelly. They will not refund any of the fee (fine, we don’t even care so much about the money), and they also stand by their claim that they monitor the puppies feces constantly for any signs of blood, mucus, or anything to indicate that the dogs might be ill. If they see any of these signs, the animals are not put up for adoption until they’re well. While I appreciate the response from the organization, I have a very hard time believing this considering he had blood and mucus in his stool from the time we brought him home, and he just started having solid bowl movements this week… 3.5 weeks after bringing him home. He has been on four different medications to treat his issues, and special food to sooth his bleeding intestines.
«I am sorry that your puppy became sick and thank you for providing such excellent care.» Once again, I appreciate the response, but he didn’t «become» sick in our care, he CAME to us sick.
After reading the other Unilocal reviews about Pawsitive Connections, I see I’m not alone in this experience.

My family just adopted a puppy from this rescue a little over a week ago. When we got him, they told us he was 5 months old, and was up to date on vaccines, dewormed, and neutered. We were also told he was healthy and Only had surgery when getting neutered. We had him home for a very short time when we realized he had a deep gash in his belly area. We also noticed worms very quickly. Lastly, the neutering spot looked like he hadn’t even been neutered. We brought him to the vet to get dewormed, and it turns out he had two different types of worms, and two infected incision locations. One located where the neutering happened, and another where they did a surgery to fix what the vet thinks was a hernia. Also, the puppy had a reaction to the sutures in both areas, and they did nothing to help the puppy. We have been back and fourth to the vet 3 times this week to get this little guy healthy. This rescue lied and gave us a puppy with a lot medical issues. We’re hoping to have the puppy healthy soon enough, but beware of this rescue and the things they tell you about their pets!

I would give this organization minus (-) 10 stars if I could. So they get 1 star, since the dog we adopted is the greatest kindest dog ever. We feel were lied to by this organization. First we were told our dog we adopted from them was 8 months old, our vet told us he was 1 – 1 ½ years old. We were also told he was up to date on all his vaccinations, shots, deworming and we’re even shown bogus paperwork on it. Less than a week of having him we discovered worms in his poop, so we took him to our vet immediately. Turns out his last wormer treatment was in July and we adopted him in November. Our vet also discovered a skin rash on him, wherein he told us that the dog has most likely had this rash for months. To include, the day we brought him home, he was riddled with fleas! Pawsitive Connections my left foot! Should change their name to Pawsitive «Deceptions!» But yes, Fred sure is a rescue dog, we rescued him from this garbage of a organization, Pawsitive Deceptions! You guys suck!!! I’d hate to see these dogs living situations at your location in Kingsburg, CA. People are saving your dogs from your crappy care and treatment! PS my husband wrote this review because he does not have a Unilocal and is pissed off at Pawsitive Deceptions!

Never have I’ve written a review before!
But I’m very upset at what I saw with this rescue group. As I was driving up to Petsmart on Almaden expressway, I saw a male volunteer grabbing a small white dog pretty rough, dragging her, pulling her and flipping her over. Poor dog seemed scared and it was even trying to walk away. As I parked I kept my eyes on this volunteer, he was pulling the dog up by the harness and then pulling it up by its leash. The dog hung there for a couple seconds. He was basically treating it like a toy. I confronted him and he lied to my face. Then cussed at me and ask me if I «wanted to go.» I then went up to the other volunteers and complained about it. The male volunteer even tried to say the dog was biting him. Never once did I even see the dog snap at him. She was just trying to get away. The volunteers stated that they weren’t watching. They didn’t seem too surprised and assured me it would be okay. Anyways I went to speak with a petsmart worker and ask her what their rescue group was called. Employee then told me that they get complaints all the time and they even had a dog die out there with them once. She told me I should report them! Regret not thinking about recording it before I confronted him !

I usually don’t feel passionate enough to write Unilocal reviews, but I am so frustrated after my interaction with Pawsitive Connections I had to write something. I want to begin by stating how supportive I am of rescuing dogs and helping them get adopted, so I support Pawsitive Connections for their efforts in that regard. However, I recently adopted a 7 month old puppy from them and the dog was actively sick, vomiting and diarrhea. It turned out the dog had Giardia, and was also covered in about 30 tiny ticks that fell off after we applied Frontline Plus the night after we adopted it. As a result, I spent a lot of money at the vet treating the dogs Giardia, and testing for Parvo and Lyme Disease since the dog was covered in ticks. I called Pawsitive Connections and told them about mt experience, and was informed that the dog was not sick in their care and therefore they couldn’t reimburse me any part of the adoption fee or acknowledge that they made any mistake. So frustrating! To end on a positive note though, we totally love the puppy and he is feeling much better within the two weeks we’ve had him.

Adopted a puppy in July 2013 from this rescue. My loving baby came with bad eye infection and mites problem which made our other dog infected as well. We’ll this may happen and not to blame this rescue but to inform Kelly in person at Petco Almaden after few weeks from our adoption so she can check other dogs prior to adoption
. She absolutely denied even I pointed out few dogs were producing white gooey discharges from their eyes. She said «irritated eyes due to hay and wind during the transportation». Hate to give bad review while they are trying to help animals but infection can be prevented.

With my previous review, I finally got their attention. Kasey was great in researching my dogs medical records and provided my with everything she could find. She was extremely apologetic and explained the problems that had occurred with the other shelters causing records to get lost/​misplaced. Again apologized stating that was not an excuse for the lack of response. I would give this company another try if we were ready for another dog.