Petco

When I was shopping in Petco, I met the dog trainer, James. He was friendly and my dog loves him! We signed up for the Adult Level 2 class. So far we are very happy and we plan on taking many training classes. Thanks!

Much like several other reviewers, I’m not always a fan of the big chain stores. the staff at this particular petco is great, though! they’re all so helpful. and happy! they genuinely care about what they’re doing. Seeing as how there aren’t a ton of locally owned shops in the area, I definitely recommend this store!!!

This is certainly not a review of Petco as a company, which I don’t overly care for, but for this individual location… The staff that works is here fabulous. They genuinely care about the people and animals coming through the doors. I have never come across out of date (or even close to out of date) food. It is always clean, and the shelves neat. I –want– to always shop local stores, but sometimes it just isn’t practical with my own retail-​slave schedule, so Petco it is. They have a great selection of natural/​holistic/​premium foods, and it is always expanding. The staff seems to actually know what they are talking about, and they take the time to ask if you need any assistance– being it on choosing an item or help out to your car with a big bag. And this is a big one for me– if there are multiple people in line, they actually call another associate up to the front to ring. Overall, two big thumbs up for this awesome location– they seem to have a manager that is doing things right!

Adopt a kitty here! They host pet adoption days, and you can visit the kitties on your lunchbreak and hopefully take one home! Not able to adopt or foster at this time? Donate a buck or two at checkout and help a pet find its forever home.
The staff has always been very helpful for all my cat and dog questions.

This rating is not upon this store location but PETCO the company. If you compare their in store pricing to their onl9ine pricing you will find a HUGE discrepancy. I wanted to get flea and tick meds for my dog Online 6 months would have cost me 62 dollars and it came with free shipping in store it would have run me over $ 90. When I asked what the deal was the response from the store and corporate is that they do not honor their own internet pricing in store. OUTRAGEOUS.
The store itself is clean, people are nice and pricing is on par with the smaller pet boutique stores.

We recently went from a household with two cats — one of whom is on Rx food that has to come from the vet — and a trip to Petco every few weeks for canned food to a household with two cats and two quickly growing rescue puppies. Needless to say our Petco Rewards are coming in faster than ever since we’re at the store what feels like daily but is more like 1 – 2 times a week, and I have yet to have a bad experience. We’ve gone to some of the more «upscale» pet stores in the area and while some are completely not worth the extra money or attention and some are nice for occasional visits, the KoP Petco absolutely stands up to all and exceeds most when it comes to customer service, offerings, and especially price. The prices are usually much cheaper, but the employees are still attentive and nice, and obviously love animals. Some are a little quirky, like the cashier that closed our transaction by saying «Enjoy!» the other day, after I bought cat and dog food, but I’ll take that any day over someone who acts like they’re too good for me to shop in their store, or like they’re too busy to meet my needs as a customer.
We’ll be starting our puppies in Petco’s puppy classes next week, but they have already met the trainer and we have been in the store during other training classes and the trainer is patient and nice and fun and does a great job at meeting each individual dog’s needs and teaching the owners at the same time as the dogs so that everyone is on the same page with how to mold behaviors and live in a happy home.

My husband and I recently adopted two cats, so Petco has been our second home. Everytime we go in, employees greet us and say hi. If we run into an associate while on the floor, we are asked if there is anything we need help finding. It’s very clean and doesn’t smell too bad of «animal smell» as pet stores often do. They also have a variety of fish, from salt water to fresh water. We never have a problem finding exactly what we need for our cats. Petco seems to have better deals on products more than other pet stores.

I don’t know why there are negative reviews on this particular Petco. I’ve been to a few in the area and the KOP location is by far the best. I took my dog in for a groom, tooth brushing and nail trim. He looked wonderful and you could tell the groomers took care of him.
Everyone that works at the KOP location have been super nice and helpful. It’s a little out of the way for me (I live in Conshy) but I’ll keep coming back. Keep up the good work!

Wow, why all the hating on this Petco?
Two of our dogs were groomed there consistently! One was a very aggressive male sheltie, who always found his Petco visits with Roxy and Michelle relaxing. It’s one of the few places he reigned in his growling and barking! Another, was a lhasa apso, very friendly, who always came back happy and smelling wonderful with bows over her ears.
The grooming and floor staff were always very courteous and friendly with us.

This review primarily reflects the grooming services at this Petco.
We took the dog to this Petco for an emergency bath after he rolled around in deer poop. Unfortunately, due to his size, washing the dog at home wasn’t an option, what with the recent snow and cold. I called Petco for an appointment as our regular groomer wasn’t open. The most basic service offered here was a bath, nail clipping, ears, etc. Fine. I made the appointment.
When we arrived I was told they had to keep the dog for over 3 hours. So why the appointment?! From the other dogs there, it was obvious he would be crated for much of that time. But we were without other options. So I handed him over.
When I picked him up after 3 hours, he came out and was bleeding from several nails. They were overly aggressive trimming his nails. And they didn’t even seem to notice. Although once I pointed it out, the attendant applied staunching powder. And for this I paid $ 50.
Otherwise the store seems fine. But why schedule appointments if you have to keep the dog for 3 hours. Does anyone really think it took 3 hours to give him a bath and trim his nails? When you take your kid to the barber, does the barber tell you to come back for him in 3 hours?!