Hallmark Lanes

Let me just start off by saying that customer service is great. The stars are for the friendly staff but as far as the overall bowling experience, it was pretty crappy. I can’t speak for all lanes but the ones I was placed onto sucked. I was originally placed on lane 17 & it kept malfuctioning. It would never reset the pins when it needed to & it would knock over pins randomly. We were then moved to the next lane over. Lane 18 had the same issues. My friend & I played one game & left to pay because it was just completely ridiculous. They gave us a discount for all the trouble but what would be nice is for the lanes to be fixed. It’s extremely inconvenient and considering it isn’t a bad looking place. It has this vintage drive in theater feel. Until things improve, I’ll consider other locations.

The bowling is over priced and there is no customer service. I got torn shoes and was unable to play my game so my husband played on my turns so the game would continue. I turned my shoes in and informed the clerk that I wouldn’t be finishing my game. She never mentioned that I needed to remove my name from the game. When we went to check out we were charged for my game as well, I asked why I was being charged when I didn’t play and her response was «well you should have removed your name» I spoke with the manager who then returned my money for the one game. The only reason they are getting 2 stars is because the manager did correct the problem but I will be going on post from now on.

Right now they have six lanes closed for construction– no idea when they’ll be up and operating.

Had a great time bowling Monday night. The staff made it fun with dancing songs, entertainment, and winning free games. I will definitely go back. Pricing was good to for Monday night. $ 1.50

If you haven’t been there this year, 2015 all reviews aren’t creditable. NEW IMPROVEMENTS! New couch, comfy and great space. More TV’s and big enough you can see everything from your table, bowling ball pod are divide great. The alley may need replacing due to bowlers messing around and throwing the ball almost ¼ or ½ into the alley other than that great bowling alley lanes polished and food is acceptional but the speakers calling the order are somewhat quite.

Just moved to the area and I’m an avid bowler so with that said Hallmark is simply OK as a bowling center. Staff is fairly nice, and the center is fairly clean. However despite many renovations, this center still fills stuck somewhere between the 80s and modern times, and the center is also fairly small causing it to get quickly over crowded. The wooden lanes and pit area have been improved within the last few months with new seating, synthetic lanes, and resurfacing of the approach, which is a huge plus! However the pin setters are still old, and show that they need work (pins consistently offset, slow reset times, missing pins, etc.). The bar and food center is rather basic and expensive for some offerings. Game room will be enough to keep kids amused for a few minutes, however not much variety so they will get bored quickly. The AC is also vastly under powered as this center gets very hot in the late afternoon which makes competitive bowling fairly difficult when you’re covered in sweat and sitting under a fan in the pit, which seems to be the coolest spot. For open bowling the prices are right in line with most centers. League prices are also fair, however this past summer has been a wild ride. Week in and week out the shot changes, one week it’ll be flooded, next week bone dry, next week somewhere in between. When asking personal about what pattern is ran, I never get an honest answer as they simply respond «it’s the house shot.» Sorry I’ve bowled on many patterns, and I generally average 220 – 230 on standard house patterns, and 180 – 220 on sport shots (depending on the shot/​difficulty) and these shots are anything but a house shot as they require pin point accuracy that, in my opinion, is often more challenging than some PBA patterns. Please get a mechanic in place that will run a consistent pattern! I’m not asking for an easy house shot, however consistency week in and week out would be nice, and if you’re gonna run challenging patterns, register the league as a sport league so that when a bowler does shoot an honor award it’s accurately documented. Pro shop has a decent selection, however the prices are beyond outrageous. $ 210 for a bowling ball with «free drilling» plus tax and no inserts/​slug is beyond insane for a ball that can be purchased online for $ 140, and $ 150 with inserts and slug with free shipping and no tax. I would have bought a ball on the spot, as I need the one that just so happened to be in stock, however due to these prices I will go through a friend back home and just wait on him to drill it and ship it for a fraction of this price.
Pros:
* Fair bowling prices
* Friendly staff
* Clean
* Modern lanes and pit area
* Certified PBA Tour Center
Cons
* Vastly over priced items in the pro shop
* Some bar/​food items are expensive
* Pin setters are showing their age
* Inconsistent oil pattern from week to week and even day to day
* A/​C units are underpowered during the summer
* More renovations needed to bring the center up to modern times
* Fairly small center