Mountain View Sports

Mountain View Sports is pretty legit. We booked our gear with them twice now and each time was a superb experience. I still consider myself a beginner so I got the Sport Package ($ 27.00) while my hubby got the Performance Package ($ 35.00). The prices quoted above are the walk in rates but if you book in advance online then there is a 20% off discount. We made a reservation online and actually got 25% off since we were renting a condo with SummitCove who offered the discount to us. There is a $ 10.00 deposit per person and then you pay the rest of the amount in person.
From walking in the door to returning our gear, every single person who helped us were really helpful and nice. They seem pretty old school so they still use all paper copies and as soon as you sign all the paperwork then you sit in one of the chairs for a fitting. It’s a very smooth and efficient process, they call you to finish setting up and after paying you pick up all of your gear then you’re off to the slopes! We didn’t experience any problems with any of our stuff during the trip so we were very satisfied customers. On the last day we even decided to try out snowboarding for the first time and they were totally cool with it, we just paid for the difference.
On the day of returns, it needs to be done by 9:00 at night but if you ask really nicely then some of the staff might say okay to returning the next day just as long as it is before 9:00 in the morning. Overall, a really good experience with unbeatable prices.

Worst service ever. The guy who helped us didn’t even crack a smile let alone a thank you. It was an older guy and wore a Pirates hat. He didn’t even give us time to consider upgrading our ski package. We decided to rent at this place because the company who we rented the condo from, gave a discount. He definitely missed the «service with a smile» training class. It was a bit odd cause the other associates seemed pretty nice yo their customers.

Excellent knowledge and service! They know ski equipment and take time to make sure you are matched to your body type and skill level. Don’t be in a hurry — it takes about 30 minutes to get properly equipped with the right gear. Prices are reasonable and gear is good stuff.

I was initially hesitant to rent our family’s skis through Mountain View Sports, based on the reviews, but I can now recommend them without reservation. We had a fantastic early season ski rental experience for the 5 of us (2 adults, 3 children). We made a reservation, allowing us to get two of the kids’ ski rentals for free, plus a discount on our total purchase. Four of the 5 of us were ski newbies, and they took the time to explain the equipment, fit, use, etc. Mountain View is conveniently located in the Keystone area. We were glad we didn’t have to drive to Dillon in the snowy conditions to return the equipment. The customer service was great, the price was fair, and the skiing was fantastic! We will definitely use Mountain View Sports the next time we need ski rentals at Keystone.

Should have read the reviews below before booking. Staff was short with all family members, bikes were poorly maintained including: under inflated tires; seat posts that wouldn’t hold and noisy gears. When I described some of the issues after the ride, the staff couldn’t have cared less. Too many options in Summit County to waste your time with this place.

We were recommended here by friends with a good experience on the Vail Pass bike ride and so we thought we’d give it a try. The whole morning went fine for the 9:00 departure, we left ahead of schedule, despite us being a few minutes late and the driver was very helpful and friendly.
The problem came on the pickup. We had a toddler in tow so I was sure to get my times accurate since we’d be pushing into lunch time, nap time, etc. We got down to Frisco and called the store for pickup. They said it’d be about 45 min. That was fine as it was only 10:45 and we had some snacks. Our other child was riding the Lake Dillon taxi from Dillon to Frisco with a friend so we had him go back with them and we said we’d meet them for lunch in Dillon. 45 minutes later we saw the driver and he said he was just picking up some people in Frisco to take up the mountain and that he’d be another 45 minutes before getting back to us. This was now twice the time we’d planned on and if we had only known that from the beginning we’d made other arrangements.
When we got back to the store the Manager wanted to talk to us to see if we had called when we first got to Frisco from coming down the mountain. We said that we had and that we were quoted 45 min for pickup. He said he didn’t know we had called earlier and that they normally should have told us 90 minutes for pickup. I simply said that the driver was very friendly and thank you but I was looking to get our family to lunch so I took off instead of trying to get a refund at that point.
Now 45 minutes doesn’t seem like that much, and it’s really not, but it puts a dent into your vacation day and was totally avoidable with better communication. I called the shop back with some down time in the afternoon and really just wanted to let them know how to correct this from now on and asked for a partial refund for the inconvenience, which really should have been offered immediately when we had arrived back at the shop. After 15 minutes on the phone, a refund was offered for the 16 month old that sat on our lap for the ride up the mountain in the van. No equipment or other resources were used for her. I explained that really wasn’t what I was looking for but was told that was the best they could do.
The two stars are really for the handling of the doubling of the pickup time and no other aspect of the trip. We didn’t rent any equipment so can’t comment there. The ride down was beautiful and very easy. I’m not a good bike path navigator so when we passed through Copper and got into Dillon I had to take a second to look at the map as it’s not obvious where to go.
If we were to do again, we’d have a friend drive us up to the top and pick us up at the bottom. Also, if you do this ride, dress pretty warm and remove as needed, it got nippy which we expected but still could have been a little more comfortable with some heavier clothes.

Customer service is bipolar. You have some nice guys, but some true assholes there. Even more so than the «normal» Denver snobbishness. It was just two of us — a respectful mid 20s couple, getting only one setup rental. The tech who suited us up was incredibly curt and barked orders condescendingly at my wife like she was a child. She’s ridden before… not a clueless tourist. He then slammed all the equipment around and audibly muttered, «I’m in snowboarder hell right now.» There were three people total in the shop. Seriously dude, if you don’t like renting out snowboard equipment — DON’T WORK AT A WINTER SPORTS RENTAL SHOP. And if you can’t handle personal courtesy, go dig a hole and climb in.
We ride the mountains multiple times a year, with small groups or larger groups. Never going back to MVS again.

They worked with our large group and our many questions without any issue. These guys know their stuff! Prices were fair and their equipment worked perfectly. I’d use them again.

Rented mountain bikes that were in good shape and did the intermediate ride down the Vail Pass. Would definitely recommend doing it to anyone who wants to spend a few hours in seeing some of the prettiest areas of Summit County. Also they have some great customer service.

I am not a huge fan of skiing so I generally don’t love the whole getting skis process because it makes it ‘real’ that I am going to be soon throwing myself down a very large mountain. We used Mountain View Sports on 2 different occasions while in Keystone. On both occasions we walked in without reservations. The first visit was ok, they told us to come back later as they weren’t sure they would have anything… the person we spoke to wasn’t warm and friendly, but we figured it was a busy weekend (president’s day) and we would stop back by.
We came back in later and again, not a great customer service experience, but not certainly not terrible either. They got us set up with a little bit more expensive of a package than we would have gotten, but that was all that they had available so we took it (we were getting a discount from a coupon book from the place we were staying so it wasn’t a bad deal). The process was pretty quick and easy. Checking back in after skiing was easy and quick as well.
The second time we came in, it was not as busy and the guy who helped us was very nice. I think in any place like this your experience can really very depending on who you get to help you. This time they had the cheaper package available so we went with that.
Overall, I think this is a fine place to get suited up for the mountain. The prices seemed reasonable and we weren’t ever waiting long for service — yet they were patient with customers who were trying to get things just right. The equipment also seemed to be in good shape.

They were cheaper than anyone else in Keystone and had a good helpful attitude. They aren’t at the base village, but they cost half as much without having to drive all the way to Silverthorne

We were staying at Seymour lodging right across the street at Keystone so we thought this would be a convenient option for renting our equipment.
We reserved our equipment online (all of us got the performance ski package) and to our disappointment, there was really no benefit to doing this in terms of time spent in line. Granted it was the Friday of Presidents Day but we expected them to have our gear set aside or at least a separate line for those who made reservations online… Nope for either. On top of that we still had to wait to get checked out at the cashier even though we used a credit card to make our reservation… the entire process took close to an hour and was pretty frustrating. On top of that, the ‘performance’ skis and boots were pretty tired.
There are PLENTY of options in the area. Next time I’m going somewhere else.