My nightmare: a quick FL business trip with a stop at my aunt’s beautiful condo in Key West. My HP mini brilliantly chose this opportunity to freeze up mid-download of a client presentation and I was unable to recover the doc in a readable file format. FML. So there aren’t a ton of choices for on-call computer fix-it peeps in Key West, but thank the gods that be I didn’t need a lot of choices! A tech from One Computer Family was on site an hour after my call, recovering my presentation, answering my prayers, saving my career! Seriously, I would have been screwed without this guy! Thank you!!!