Marina Del Mar Resort and Marina

I have serious never stayed at a place that had such perfect customer service from the front desk, to the house keepers, to the maintenance employees, to the grounds keepers everyone was pleasant, and professional. Everyone who worked at this hotel made the stay wonderful. Every time I passed the front desk I was hearing the amazing customer service to all their guests. Fabulous week stay here! The room was clean and the beds are very comfortable! I had one of their double queen suites and it was very spacious. The pool area was always clean and very beautiful! The resort is in much better shape then similar and more expensive places in Key Largo in my opinion. I’m usually very picky and have negatives about a stay but I seriously can’t find a negative after a week stay here. After my friends came to my room they tried moving their reservations to this resort which was over $ 200 per night less expensive but far nicer my friends stated. We had 3 parties move to this hotel from other reservations in other Largo resorts because of the great experience and nice room I had. We all enjoyed the BBQ grill and being able to throw on stakes and relax at the picnic tables near the water on the beautiful grounds! Great place to stay!!! Plus, Sharky’s and Ocean divers was walking distance! Both great places. This place has a great location! Did I mention walking distance to subway, convenience store, sub zero ice cream (Mmmmm), and divers direct, a dollar store and a few others. Super great location because you don’t feel like you are walking distance to all this because this resort is hidden on their paradise grounds!

Our one night stay in Key Largo was anchored by our accommodations at the Marina del Mar marina resort. This place was a solid 3 stars. Affordable price, not all that fancy or clean on the outside. The rooms however, were nice. They were clean and comfortable. The a/​c was perfect. We were upgraded for free to a marina side room so we had a view of the water. There was a free continental breakfast that also hit the spot.
The place was walking distance to 2 different restaurant/​bars which was also a plus.
Their pool was also fantastic. The water was warm and it was very clean.

Just finished a 3 night stay at the Marina del Mar. We came down to scuba dive and this place was right next to the dive op that we were using. First, I will list the positives: The beds were comfortable and the air conditioning worked well. The area by the pool was nice. There is free internet. Now the negatives: Our room was very tight with just enough space for two beds and a chair. The room was tired. It looked like it hadn’t been renovated It was mostly clean, but there were these weird small dust balls on the ceiling that undulated as the fan blew on them. I’m guessing that they were insect-​related. I called the front desk and the receptionist thought that I was crazy. The bathroom was a tight fit and also very rundown. The walls between the units were thin. A very large group of loud people stayed in the room next to ours. It was as if they were in our room. After a few polite requests for some consideration, we finally had to call the front desk to complain. There was a continental breakfast included. Aside from surprisingly drinkable coffee, the other offerings were pretty garly. After the first morning, we went out for breakfast.
I wouldn’t stay there again. If your goal is to spend as little money as possible for a stay in Key Largo, it’s worth considering.

My husband and cane down on Sunday of Memorial Day weekend, for a one night stay. We had a room on the second floor. Room was disappointing! The room was dirty, the air handler IN the room was filthy, the door did not completely seal itself shut. It was dated from the early 80’s, yes location is ideal and that is what they seem to cater to, but the value for the dollar spent is not there. Needs a major overhaul, clean up, and general details to bring it up to scratch.
We will but go back!

Here with 12 bunco freedom girls on a another one of our getaways. This place is good for a getaway. Place needs updating but meets our needs. No open bar for the early drinkers so bring your own bottle to pool. The Restuarant has a night life bar which has great entertainment. They recommend activities but hell i am on vacation So if ur looking for a vacation with everything around u then great location. Not 5 star rooms or service but I am here for the girlfriend bonding so 3 is fine with me. Would come again.

This place is TERRIBLE! NEVER stay here. Upon arrival, the closet doors don’t work, so you can’t use the closet space. Second, the door to the TV cabinet came off as I opened the bottom drawer and it sliced my shoulder open. Third, we left the do not disturb sign on our door as we left for the afternoon, and when we returned, it was gone and the room was tidy and some of my stuff stolen. Lastly, the neighbors were having a party and had music incredibly loud AFTER 10pm, when we notified the front desk, she was so rude. Terrible place, terrible service and terrible parking. Dirty dirty dirty.

Do not stay here, oh unless you like beds that fold out of the walls, that don’t have duvets so the mattress stains are visible. Oh and if you like clean sheets you shouldn’t stay here either. We found black curly hair littering ours.
Front desk asks for your cell phone number and email. for the sales department and just incase «anything happens to your things» they can call you. WHAT.
Pictures on site and all travel sites are lies.
Bathroom was so dirty I wouldn’t even wash my hands in the sink.
For 2 nights, we were quoted $ 500+, I wouldn’t pay $ 5 to stay here. We got our money back shortly after checking in and went somewhere else.

It only gets one star because of the front desk employees. This was the most expensive and worst place we stayed on a trip through south Florida. Their water view is of boat slips. The rooms were terrible. One of the beds was so springy that by morning the mattress was half off the bed, the other had boards under the mattress. The bathroom had mold growing around the tub and the baseboards were short and there was a hole at the end. Over all it was not worth the money. I booked through
. Thought I was talking to to motel. My advise is: Never book at an unknown place through a booking service. It was not refundable but I would never have stayed at this place if I had seen it first!!!

Good value for the money. We got a deal at the desk for $ 109/​nt, marina view. clean but a little tired. the pool was generally empty except for the scuba instruction. Wonderful to walk the docks and see the yachts. Sharkey ‘s next door had decent food, good service and fun live music.

What a terrible place. The price paid for staying here was completely absurd for the quality of service and cleanliness. The rooms are equivalent to a motel 6 in size/​quality.
Parking is absolutely rediculous! I would NOT stay here if they are relatively busy. They have less parking spots than they do room (this was confirmed by management and also myself). I had to drive around for over an hour to try and find a spot and still couldn’t find one. Management basically told me sorry I had to park in their overflow area which was a bar about ½ mile down the road and walk back to my room. Also, they are not liable if something were to happen to my car since its not parked on their property.
I asked for credit/​reimbursement for the inconvenience and was laughed at.
Stay far away! Customer service is horrid!

Nice place. We needed a last minute room in the area and luckily we found Marina Del Mar. Room was clean and very spacious. Nice King bed with plenty of room and a nice marina view. Also, big perk for us: pet friendly! Small, but adequate breakfast in the am as well. We would stay again if in the area.

We had a wonderful time at Marina Del Mar Resort! My husband and I were on the last leg of our honeymoon and chose to stay with Marina Del Mar as part of package with Ocean Divers.
The staff of Marina Del Mar Resort were pleasant and helpful. They offered a nice breakfast in the morning, which was a nice bonus.
The room was clean and housekeeping came by each day to tidy the room.
We were very pleased with our stay. No fuss, no frills, just a good, clean place to rest your head!

Unfortunately the — 10 rating doesn’t exist. We made a reservation for my husband through a pet friendly website and the reservation wasn’t honored. He arrived at 9:30 and was received by a rude, hostile, belligerent and nasty receptionist who, after trying to lying about the credit card used to make the reservation, told him that the room was already rented. They should not be in business.

We really enjoyed our stay. Of the other choices for the Marina area (Holiday Inn, Ramada, Key West Inn) this place is the best. I stopped in all of the other hotels within walking distance and they did not have the genuine personality that Marina del Mar does. Stayed the busy Labor Day weekend so my husband could dive every day and the boats are a short walk away. The landscaping and views from your room are awesome. We had a huge studio suite with a full kitchen and wrap around balcony. The bed was VERY comfortable. Breakfast was just fine. The pool was great. Yes, there are a couple of issues — the place is somewhat dated and there are a few minor repairs/​updates that could be made, but we got a great price through ORBTIZ with one night free.
The parking is definitely an issue during a busy time.
Sharkeys is next door and they had the BEST food at a great price — a hole in the wall place, but homemade delicious meals — we ate there every day. Coconuts was just awful. Overall, a great stay and when we return to Key Largo, we plan to stay here.

let me explain the two stars. I am cheap. i am a recent college grad with not a lot of money and an extremely expensive addiction: scuba diving.
i would come back here again simply because its housing can fit four people with a little kitchenette, bathroom, balcony and livingroom-​ish area. tiny livingroomisn area.
but its great for cheap ass poor recent college grads!
its kinda dirty– but i did NOT see one roach!
and the daily morning breakfast was a plus– however the breakfast isnt that yummy.
it really made me miss and appreciate my new york bagels. bagels in florida were… soft… like regular bread.
its weird.
however, they have a good sized pool and a hot tub as well. as long as youre quiet you can pretty much stay after hours.
its a nice place and a cheap ass like me would go again!