SCP Automotive

I’ll never come here again. The final straw of this place was when my car got really loud all of the sudden, and being a ’98 Saturn, I assumed it was just the age. My father-​in-​law was a mechanic and took a look and they had put my muffler on upside down. My father-​in-​law was puzzled and told me only a skilled mechanic could do that… on purpose. That was just the last straw. I ignorantly spent about a year getting infuriated over a coolant leakage that was «due to the age of my car» or «we aren’t sure.» I finally took it to Autozone and BOOM, never happened again. I also took it another time for a simple oil change, and all of the sudden my windshield wiper fluid stopped working. The tube had magically came unhooked. There’s no way that just happened. My windshield totally whited out in a snowstorm and it was awful. Again, my father-​in-​law found the problem.
I think they’re crooks who take the money of people who they know don’t know anything about cars.

They used to have great service and fair prices, but in the last 6 months whatever change in management or policy they’ve had has ruined their business.
Do not go here any longer.
They will rip you off!
I had my mechanic friend look over my receipt since it seemed high and they literally upcharged over 150% on a tie rod. They also claimed way more labor than way needed and charged over $ 20 in «shop tools» — aka rags and lubricant.
They used to be so fair, so it’s a shame to see them go down hill.
Go elsewhere unless you want to pay double what’s fair and then argue to deaf ears.

If I could give 0 stars I would. Was told they wanted to make money off there parts and wouldn’t install my parts I brought to them. What a bunch of thieves!!! You make money off your labor not a part that you have nothing to do with making or fabricating. Thieves!!!

As a non-​native of the Dayton area, I had no idea who would service a Saab that wouldn’t start because of the cold. Luckily, a friend recommended these guys and they took good care of my car. They told me from the start that it might take a couple days, and it was done sooner than I expected. They kept my car for no added charge for a few days while I was traveling and did a great job fixing it. When I had a hiccup that seemed similar to the first issue, they towed it to the shop, checked it out, and solved the problem again without charging me for that work. They were good guys, seemed reasonable, and they fixed a Saab – which no one else I could find would do.

I recently took my Saturn Vue to SCP for suspension work and they did a great job. The work was done properly and efficiently (1 day) and the final cost beat other estimates. The car no longer pulls to the right and the suspension noise that originally got my attention is gone. I am an engineer and I found the SCP mechanics to be friendly, honest, and automotive experts. I highly recommend SCP.
Prior to going to SCP I was told by a dealer that I needed an entirely new suspension including struts on all four wheels. The estimated price by the dealer was $ 1950. Ouch! That’s when I decided I needed a second opinion on this and SCP was just the ticket. SCP found that the struts were not leaking and still had substantial life left. The bottom line is that they fixed the suspension for just under $ 1000. Thanks again SCP, great job. I’ll be back. –Cliff

2 ½ Stars and yes, I did experience better!
I’ll start by mentioning that my friend works with this place and brings many referrals to them as well.
My Fuel pipe broke down so I had to buy a new one my self and get them to install it.
I went through them because it was the most comfortable thing to do and I was promised a cheaper price as well by my friend.
I ended up paying about $ 230 for labor (installing the Fuel pipe only) — Not sure if it’s cheap or not since I got nowhere else to compare it with.
Making Long story short, my dissatisfaction with this place started when I came to pick the car up.
So I am getting into the main office and nobody is there.
I was standing like an idiot for over 10 minutes waiting for an employee who was talking on the phone in the other room.
Now, I don’t mind if you talk on the phone, I also don’t care to wait a little.
But the list you could do is to acknowledge me. (he heard me entering due to the little door ring & cameras all over).
After finishing his chat he started looking for my paperwork, momentarily declaring «230 Dollars please».
Hey hey, just a moment, where are the days when your mechanic went out of the office with you while going over the things he fixed, and also showing you things that you may want to fix in the future???
They did not practice any of those.
So after being presented with the price, I said, one moment, so what did you guys do?
— aaaa. we changed the fuel pipe. He replied with a dumb look on his face.
I did not ask for too much, neither expected much but the least they could do is to provide a stronger and more communicational service.
Just a little underwhelming, specially, having connections in this place.
The last thing that bothered me is that I turned my car initially with a full gas tank, which I filled all the way up a day before my car broke down.
I got my car back with an empty tank.
I do not care that you had to work on my fuel pipe but the least you could do is to preserve the gasoline and refill it.
$ 40 for gas is money.
Yalla Bye.