– UPDATE: Upon checking out and hearing our gripes about the wake up calls, the manager was very truly very sorry and even gave us a nice discount for the trouble. The staff has always been very helpful, and even quickly mailed back my wife’s pillow when she forgot it in the room. This is certainly not the most fancy hotel in town, but it’s a good place to stay for the value. – It’s just after 4am on a Tuesday. Why am I awake at 4am? Well because someone at the front desk gave my wife and I a wake up call, a wake up call at 4am we certainly didn’t order. Now I would be willing to let this mistake go if it was the only one during our 4 day stay, but alas it’s not. This was the second call from the front desk to negatively affect our sleep. The first one was at 12am, yes midnight, on Sunday(or Monday depending on how you look at it). Someone at the front desk couldn’t find a card for our room(or something?) So their solution was to call and wake us up at 12am. Why? I have no idea. And just mere hours before we had to wake up for a funeral no less. So now that while I’m awake in the middle of the night again, why am I writing this review now? Well because I can’t fall back to sleep due to all the clanging showers, banging drawers, and slamming doors of the thoughtful people in the rooms next to us. The kind of people who would actually order wake up calls at 4am I guess. Thanks again Super 8 Front Desk. I’m really glad to be looking at my phone, all bleary-eyed, before dawn. And before I have to start the 500 mile drive home this morning of course. On a positive note, this hotel is cheaper than most is town, and the staff is very friendly and accommodating. We have stayed here a few times now and had fine experiences.
Bryan M.
Classificação do local: 3 Macungie, PA
3 stars, but I’d say that’s good for a Super 8-class. This was my second stay here(the prior being several years ago). For an economy-oriented hotel, this location is solid. The rooms and facilities, while spartan have also been clean and have the necessary appointments. It isn’t ‘pretty’, but I felt comfortable and safe being there. The staff was helpful on my most recent stay. The booking system made an error in my reservation, and while the young lady at the counter said she didn’t have permission to change the system, she went ahead and made the changes to get me to the room that I needed. She took care of the ‘back office’ admin stuff afterwards. So, that’s a ding for the corporate systems, but a plus for staff who are willing to fix things. The wifi did seem to have problems. And, I did not have breakfast there(I’m not even sure if they have a breakfast). The location is on a well-traveled highway on the north end of town, and near some large stores and a variety of fast-food restaurants. On a side note, I’ve had the opportunity to visit Keokuk several times over the past few years. I’m not sure what drives the pricing for hotels there, but they seem to be notably higher than those in surrounding communities. I’m intrigued by this.