Vern Fonk Insurance

Possibly the worst customer service I have ever experienced. I have tried repeatedly to get to the bottom of a business insurance issue I am having– but no one there wants to help me. They transfer me around or tell me to call or e-​mail someone else. And then I never get a call back or a response to my e-​mail. I did receive a cancellation notice from the carrier last August and called Vern Fonk (who brokered the transaction) right away to find out what was going on. They told me not to worry– it had all been handled. I took them at their word and since I had a binder that said my insurance was good through 8 – 2015, I didn’t worry about it. Today I went to make some minor change to my policy and was informed by a curt e-​mail that my policy had been cancelled last August. I’ve been operating without business insurance all this time?! I wanted to get to the bottom of the screw up, but they told me they had 4 agents out today and I’d have to wait for someone to call me another day. Ya right. I will never do business with them again. Thanks for putting my business at risk.

Things have changed over the last 3 years. I think they sold to a different broker. No longer use them

my car insurance was about to expire, so I was online getting quotes from every company I could think of. And I thought for a second about those odd commercials I see on JoeTV and decided to give them a call. Soon I was speaking with a live agent getting all my information. But soon after I almost dropped my phone after I got a quote.
Keep in mind this quote for auto insurance was the minimum for Wa state and for a year. They wanted about $ 250 for a downpayment and $ 84 a month! That comes down to $ 1,258 for a year!
I finally got smart and called the other guys were it was brought down to no down payment and a monthly fee of $ 55 a month. Which I thought was very kick ass.
I’m giving them two stars because their rate were ridiculous but there customer service wasn’t that bad.
My advice to you would be to shop around to get the best affordable car insurance.