Tile Lines

Tile Lines have been wonderful. So happy I found this store about 8 years ago. we attended one of their Saturday morning classes and discovered their tile prices were much cheaper than Tiles for Less. They have helped us with several projects. Last year we decided to find a good tile installer to help us finish our current project … Laundry /​Bathroom. Tile Lines has a great website with «Contractors & Installers» that customers have highly recommended. We contacted about 5 different tile installers and received quotes from 3 of them within 48 hours. Aleks was available and won our approval to do the tile work we needed to have completed … Shower, floor & hallway.
Tile Lines is a full service store. Large showroom, plenty of design help & advice, plus all the needed supplies to do the job.

We visited the store a few times for tile and countertop. The first time they were friendly and efficient. On the third visit we had asked them to order a sample of a tile they didn’t have in stock. They said they would call us when it came in. We were ignored by staff on this visit at first. The one salesperson helped us at first and then walked off and ignored us. We were going to place our countertop order when the sample came in, but they never called.
The lost over $ 6000.00 of sales due to the lack of customer service.
A complete waste of time. We ordered our countertop from another company.

Very knowledgable and friendly! We ended up buying our tile at Home Depot but we did use a tile installer from their website, alex! And he was amazing!!! Such a perfectionist! It did take a long time because he’s a one man show, but looking back, I think it’s better that way cause he made every tile just perfect! Fare prices too

Had another experience buying tile from this vendor. The experience was very good. Katy has an amazing eye for color and pattern, and makes excellent suggestions for your project. Very happy with the end result!

Just attended their free floor tile class today.
They hold a class every Saturday morning (typically 3 hours from what I understand).
I must say they were great! Great info! Pretty much walked us from what to buy and what not to buy to putting it in and all the things from before to after you put in tile flooring.
We are just learning all about tiles as we’re looking to re-​do our bathrooms. We have already taken the Home Depot class and this class was so much more… better in so many ways.
Darren was great. We are very happy with them and their inventory of tiles. So more to come later on the business side of things when we finally do our project bathrooms.
The free classes cover Floor Tiles, Backsplash and shower/​tube tiles.
Here’s a link to their free classes:
So if you are in the Kent area. It’s right off Hwy 167 and 212^th St. Near Amantes Pizza — our favorite pizza place :-)

We have purchased tile and supplies several times over the last year. Once again we walked out of here saying to each other «What a great place!» The employees give wonderful customer service, very helpful advise, and if they do not have what you need (VERY unusual) they are happy to order it or will tell you who will have it and even print off directions on how to get there! I have continued to recommend them to everyone I know.

We went into this store to buy tile etc. for a floor project. We ended in leaving pretty disgusted. Basically we were completely ignored by the store staff. One salesperson briefly helped us and then quickly left us when another couple needed assistance. He literally walked away as we were looking at the tiles he showed us. When we waited for him to pause for a few minutes with the other couple and give us an estimate, he acted bothered. The other staff members would literally walk by us as we were waiting for help to ask another couple if they needed help! This happened over and over again! I have seriously never had a store treat me in such a manner. I am not sure if they didn’t like our clothes, what we looked like or what. We were the youngest couple in the store so perhaps the staff felt it wasn’t worth bothering to help us. Whatever the reason for the blatant rudeness of this store, after being ignored 6 times in an attempt to get someones attention, we left. Truly, I wouldn’t buy a piece of paper in this place if someone paid me. We left to go to a store in Bellevue where we were treated with some semblance of decency. My suggestion is, stay away at all cost!