Quality Inn Hotel, Kent – Seattle

Wish I had checked Unilocal first! Horrible horrible horrible! Probably the worst hotel I have ever stayed in. The pics on the hotel web site are false! They don’t tell you online that they are «renovating». I asked for new linen… waited over an hour! I finally had to just go get them from the housekeeping room myself.
The noise is crazy! The people above me sounded like elephants! We called the front desk twice… I seriously doubt they even addressed the issue.
OMG do NOT stay here!!!

This property is sketch. Its occupants are sketch. Like that they have on demand and currently working on renovations. Also like that they have a newer flat screen TV. Stayed here a couple of times my most recent stay was by far the worst. Found a used condom under the bed and the condom wrapper on opposite side of the bed also in the closet there was an empty beer can hidden and tucked behind the iron. It’s obvious someone isn’t doing their job correctly. The staff is friendly not professional they didn’t seem to care that I found a used condom probably because the police were called which again shows that this hotel in general deserves a 1 star but that Comcast on demand brought them up to a 2 star hotel however this hotel is the equivalent to your near by quick stop $ 24 a night motel stay. Beware of the bathroom mold.
PS. If you are planning on staying here during the winter or night time where it can drop below 30 degrees please pack snow gear and north face jackets because non of their room heaters work and you may potentially get hypothermia. God bless.

This place steals!!!
I left an item of mine in my hotel room, my Chromecast. It was in a very obscure place, but still there. No one would have been able to find it unless specifically looking for it. When I had called upon realizing that I had left it back at the hotel, I called immediately. The front desk agent, AJ, answered the phone. I described to him the item that I was missing and where it was. He called back a few minutes later, describing to me the item that he had found, then told me it wasn’t mine — despite him describing exactly a Chromecast, and that it was part of the hotel — despite describing it to me! I told him flat out that it was, and he argued with me that it was not!
Since I do not live in Seattle, I had my friend who lived close by to check it out. At this point, the agent, AJ, was gone, and someone else was there. My friend and her went and checked out the hotel room — the item was gone.
I have made attempts at contacting the hotel manager multiple times after, to not avail. I am incredibly disappointed in this company, that they would allow their own employees to steal and then ignore their customers when they’re trying to retrieve their items.
Do not EVER stay here. If you do, lock up all of your possessions, and don’t forget them. You will never get them back.

Picture this, if you will. Hotel room, fairly standard with all the in-​room amenities that you could hope for, with the addition of black-​out curtains and an overpowering disinfectant smell, not unlike a public pool. That was our first remark actually, that it smelled and felt like a pool in the room.
The washroom had a huge bubble above the toilet where water had been collected under at least 10 layers of paint. I touched it with my finger… it was like a huge blister on the wall.
When we woke up this morning we both commented that it’s like we woke up in a bleachy cave (read dark, damp, and disinfectanty). In fact, when we woke up the disinfectant smell turned more to that of mold and mildew.
Would I come back here? Yes. Their Park-​Stay-​Fly deal makes it totally worth it. If it weren’t for the parking option though… no thank you.

Thieves!
They misbooked my hotel stay and left me and my pregnant grirlfriend homeless at 4am because to them «I need a room tonight» means the next day! They said I could no longer cancel it because the deadline was 4am YESTERDAY. I’m supposed to time travel? Then they put me on hold forever till my battery died. I had to find another hotel. Later when I disputed it they said there was nothing they could do because I didn’t wait on hold for 20+min, horrible customer service.
They STOLE my $ 84 for NOTHING.
NEVER STAYING HERE.

The employees were outstanding, the rest of my stay was not so good. The room was muggy and had a wierd smell. The room looked clean, but it was not so clean. There was no maid service after the noon hour. Towels and washcloths were stained. There was only one small waste can in the room. The free breakfast was ice cold and the milk for cereal was kept locked in a refrigerator that was right at the counter. Very frustrating. The garbage at the side entrance was over flowing and the ground was covered in cigarette butts. It was absolutely disgusting. I will not come here again.

Well, kind of a weird situation. They had started redoing and were told by the state to stop. So weird things like no light fixtures. However, new carpet and fresh paint. Something with my husband and my allergy’s we’re going crazy. Air conditioner was really loud. Nice breakfast though. Basically clean. So, for the area around it is cheap and not to scary.

I stayed here with my family, we were so disappointed. What’s wrong with this place?
Incredibly incompetent staff, who’re unable to add properly. We were quoted $ 1,000 for four nights, we called back later and the woman who answered was finally able to find out what was wrong with that price in such a run down building.
Construction workers were outside our room applying some type of paint thinner to the backside of the building, while our AC was on, resulted in fumes being pumped into our room making us all feeling lightheaded.
Bathroom was very small, dirty, poor water pressure no hot water.
Complimentary breakfast was bottom of the barrel, rubbery eggs and chewy sausage.
Two stars, because the bedding was fantastic.

Only rented here because everything in the city is booked because there is something going on. We were lucky to find a room anywhere. Last night was night one of four. They took $ 100 incidentals out of my account without permission. After several hours downtown Seattle we came back to a room that has not been maintained by housekeeping. Very uncertain about the rest of our stay. In the end on the fourth day someone actually came and cleaned our room. Every day I had to walk to the front desk and complain… now I am just waiting to see if the give me back the $ 100 they charged to my account.

Oh my goodness, this place is horrible. How?
1. The smell. It smells so bad in the lobby. I sat in there waiting for someone, and people would walk into the hotel, stop, and ask, «What’s that smell?» with twisted up faces.
2. The smell. Can’t forget the room’s smell. At first, it’s strong chlorine (strong, like a murder scene had just been cleaned up). Then, halfway through the night, I was actually worried for our health. The rest of our time there, I made sure to air out the room.
3. The remodeled room. Remodeled, that’s right. The toilet seat was screwed back on with a drywall screw. The paint job was horrible. Light switches make no sense. A/​C is old, and the outlet flashes green all night.
4. No fridge. Big ol’ space for it, but not fridge.
5. Coffee maker with no basket and no pot… but, ironically, there’s one of those ‘Forget anything’ signs right in front of it.
6. Construction. They put us in a room right next to construction. We checked in at 3am (long flight delays), construction started aroun 6/​7am. Thanks!
7. Location. Seriously worried about the bar next door and what their patrons might do to our car.
Okay, it wasn’t all bad (thought not enough good to get another star). The staff were excellent — unlike Hertz. The beds, linens, and pillows were good.
We only stayed here b/​c
messed up the reservation at the Ramada.

This hotel was in a terrible neighborhood and very loud the entire time. Our bathroom had mold on the ceiling and all along the caulking of the tub. Everything looked like it was falling apart. This was a terrible experience and we will never be staying at a quality inn again.

I don’t like giving poor ratings, but this place gets a 1-​Star!!! Staff seems unhappy to be there, and thankless. Platinum status won’t get you a thank you either, nor an acknowledgement. Carpet worn, A/​C from the 80s, and breakfast mediocre and unattended.

This place was adequate. Staff was helpful and polite but when they cleaned my room they did not replace any towels I used. Also the place looked like it was being renovated. About half the hotel rooms looked like they were being renovated.
I booked this place because it was the cheapest I could find on the AAA website; however, it turns out that AAA lists this as a Days Inn so I was dismayed when I could not find it. When I called them I found out that they switched from being a Days Inn to a Quality Inn about a year ago. Last time I looked AAA has not updated this and they are still listed as a Days Inn on the AAA website.

Let
the first to say don’t waste your money they will hold over five hundred and sixty three dollars for a few nights stay they held 263 dollars for one night that I stayed there. the breakfast is horrible and old the rooms are decent they are remodeled it used to be the days and if you don’t like the inconvenience someone holding all your money until you check out and literally they leave a dollar on your debit card then don’t waste your time trying to save $ 20. go elsewhere. They even try to hold more until my card finally declined oh and then they made me pay cash because my card declined.