When I was referred to outpatient physical therapy, things seemed great, at first. I had a great team working towards my rehabilitation. That was a façade. John in particular was a frequent disappointment. When I’d be there to see him for an hour long appointment, I’d see him for less than 10 minutes of said appointment. This suggests to me a possible lack of staff for the amount of clients. Not a good sign. If that wasn’t enough, when I’d mention that a particular exercise was increasing pain, I’d be ignored, or told I’m «whining». I don’t mind working hard to heal. However, when I mention that I spent three days in pain because I was pushed harder, or was ignored when I complained of said pain that exceeded my threshold; I find that less than helpful. Additionally, if you’re a“problem” patient expect to be complained about to other patients, sometimes within earshot. Which was disturbing enough, on it’s own. However, once I heard John’s political leanings, and his less than pleasant thoughts towards«freeloading» labor and Industries clients, I was done. I’m not certain how those opinions lend themselves to helping your clients get better. Is this a good place to receive physical therapy? I honestly don’t know. For me though, as an injured worker, not so much. Bad enough I’ll be treated unfairly after I’m ready to return to work, but to be segregated in the therapy office, just isn’t a nice feeling. If there’s a problem dealing with L&I, I, as the patient shouldn’t be on the receiving end of whatever issue it is you have with them.
Kate H.
Classificação do local: 5 Auburn, WA
I have had really good experiences in this clinic. I have had both John and Chris as physical therapists. They listen and are empathetic to the patient’s needs. It’s easy to make an appointment. Not too much paperwork to get started in therapy. This is a large clinic, so lots of options for equipment. Even though this is a bit of a drive for me, I come here because I feel like I get the best care.