Optic Gallery

I trust Dr. Mazzulla with my eyes because of several friends in the Optical world recommending her. My insurance is not one that works directly with her office (I have to submit the bill myself) But I find that the added work and the cost out of pocket for me is worth knowing that my eyes are in the care of a great doctor.
I would recommend her and her staff to anyone that needs eye care.

Decided to get my very first eye exam here since it was closest to home, accepted my insurance, and sounded the best after reading reviews. The Dr was friendly and helpful, and explained everything very well. The assistant was very friendly too, including the girl who helps you chose out glasses. Everyone made me feel comfortable. I’m really glad I chose this place for my eye exam.

Nice office — and I am really happy with the new prescription and progressive lenses. Dr. Mazzulla is very professional and she did a great job with the exam and helping me pick out frames to complement my coloring and face structure as well. She is professional and personable.

I’m so grateful for the exceptional visit I had here, everyone from the front desk staff to the doctor was very kind, efficient, and knowledgeable. I came in very scared due to stabbing pains in my eyes and blurred vision in one eye, and left feeling not only physically better but reassured and cared for. I’m definitely impressed with this practice and I can’t wait to come back for my follow up appointment!

Everyone that worked here was extremely nice and helpful. The eye doctor was very friendly, personable and answered all of my questions. Probably the most helpful eye doctor that I have had an experience with.

I went to Optic Gallery for an eye exam after a car accident 11÷6÷12. A week ago I got a collection notice saying I owed them money. It’s been 2 years 10 months. I never received a bill prior to the collection agency notice. Apparently, they billed the wrong insurance company and it was not caught for 25 months. Optic Gallery never billed my car insurance company which I gave them when I walked in the door. They never attempted to bill the correct insurance company after the mistake was found. They never sent me a bill prior to going to collections. My attorney contacted them in September 2014, nothing was unpaid. As part of my accident settlement the insurance companies were reimbursed for all expenses they incurred.

I’ve gotten over the initial shock regarding the contact lens appointment. The scheduling process is easy and everyone has been incredibly helpful. We can order contacts over the phone then swing in for pickup. That convenience saves us some madness.

Love this office! I’ve never had my eyes examined before. Everything was an easy process here, the the gals upfront were so kind, technical was wonderful and the doctor there was nice and knowledge and easy going. Had to get glasses, they were expensive, but so are most things! I recommend this practice.

After searching long and far for a set of eye glasses I liked, I finally found a pair at Optic Gallery, Nike brand. I told the store I wanted to bring my wife by to take a look at them. They told me no problem, the glasses would be here. I took my wife in a few days later to look at and purchase them. When I got there, I was told they sold the last pair, but could get another pair from the Auburn store. BUT ONLY IF I PAID A $ 20 FEE. I declined and they refused to get me the glasses. THEY LOST A FUTURE CUSTOMER, AS I WORK RIGHT ACROSS THE STREET FROM THEM. Totally unprofessional place of business. Good luck staying in business, Optic Gallery! I will not be back and will encourage my co-​workers to do the same.

As I continue care for my eye problems, I am constantly impressed by the staff and doctor at Optic Gallery. Enough so that I feel compelled to upgrade my rating to a 5 star review! They consistently go the extra mile, searching for coupons for me to use with my prescriptions, answering the non-​stop questions I have and being efficient with their appointment times and exam procedures. Great find!

I went here for a yearly exam and to possibly purchase new glasses, depending on the pricing. They had me sign a form stating they would want me to do an eye test that costs $ 35 that most insurance wouldn’t cover. I asked the assistant about that test when I met her, and she dodged the question. The assistant would not explain to me what the various tests were for in the very small, overcrowded, dark room, even after I commented that I have PTSD and need to know what is going on or it causes anxiety. I tried to go along with the tests, and for one of them, she actually grabbed my head and shoved it against the machine. I said, «Whoa, I’m getting angry here, do not do that again.» I then started to go close to the machine to get the test done, and she grabbed my head again! She then said that I was not cooperating with her because I blinked and she would have to do the test after the eye exam.
I met with the doctor for the eye exam, who was polite but condenscending at one point because it had been 2 years since my last exam elsewhere and longer than that since I’d bought glasses.
I went out to the optic center to look at glasses, but I was so disappointed in the way I was treated previously, along with the fact that the doctor squirted painful, numbing eye drops in my eyeballs without telling me first that it would hurt — and yes, even after I told her I had PTSD and needed to know what she was doing before she did it — that I couldn’t really focus on looking at glasses. The sales girl plodded on anyway, not listening to me when I said I was feeling angry and would come back another time. She said they would charge $ 250 for one pair of lenses — JUST THE LENSES — and AFTER my insurance paid for $ 130.
Overpriced. Rude. Uncaring about the needs of the patient. Do not go here.

easy to make an appointment, no wait time at all, very professional, Dr. Mazzulla was great. . they helped me work through my insurance to make wure I was doing the best thing for me and didn’t push me into doing something that wouldn’t be covered– I will absolutely reccomend to my friends–

I just picked up my glasses today but have already recommended Optic Gallery to a few friends. The staff is incredibly friendly and has impeccable customer service. The technician and doctor were thorough and able to answer all of my questions. They even had someone who helped me pick out my lasses based on my insurance coverage and style preference! They are definitely more expensive than Costco — but who isn’t?! Well worth it and highly recommend. They even offer free replacement if your glasses break or scratch in a two year period! I will definitely not visit another eye clinic :) thanks Optic Gallery!

I have been going here for the last couple of years. Everyone is very friendly and super helpful. I don’t feel pressured into purchasing things that I don’t need or spending ridiculous amounts for glasses. They have extremely convenient hours and I can almost always get in the next day for an appointment.

Usually, I don’t post reviews but this one was worth posting.
Had an eye exam here and the technician girl gave me a few diagnostic tests. I asked her to explain their purpose and what they did to me and she dodged my questions and became rude. Then she finally said she’ll have the doctor explain it. Turns out, it was just measuring the shape of my eyes, for contact lenses, as the Dr. explained later. I’ve been to other places and explaining what a machine does is NOT a hard thing to learn or remember. You can’t expect to just shuffle patients from machine to machine and not tell them what’s going on.
Also, came here 2 minutes before they closed to pick up something. Receptionist girl would not open the door even though she knew I was there and saw me. Proceeded to ignore me for the next 15 minutes while I waited and hoped she’d let me pick up my things. Finally, I gave up. Terrible experience.

If your looking for a good selection of eyewear, then is this place, plus friendly staff, I purchased 2 pairs of glasses from them 4 years ago and I plan on returning to them when i need my next pair.