Northwest Transport

If you’re in a wheelchair, and like to be treated like cargo, call Northwest Transport.
I used them quite a few times before I wised up and found another company
(Neighborhood Cabulance) who hires professional and well-​trained drivers.
Northwest Transport was sometimes on time, and sometimes not.
If a service this pricey is going to be late, I’d expect to receive a courtesy call
that the van was going to be late.
Didn’t happen.
I waited 15 minutes and called to ask where the van was. The dispatch woman (Laney?)
spoke to me in an irritated tone and offered no explanation or apology.
Again, I was made to feel like cargo waiting to be picked up.
There were a few drivers seemed well-​trained and sensitive (Joseph),
but, there was also «Freddie», who barely grunted, and looked like he just got out of bed.
(Was he wearing pajama bottoms??). I felt less than comfortable with this man.
After this last experience I decided to look elsewhere.
I’m glad I did.