The installation was cut shorter than designed, yet we were charged the same amount. And, a couple of months later we discovered the countertop on the peninsula was not glued down. When I called and spoke with Tom to schedule this item be complete, he was a NOSHOW the day of, then never answered mine or my husbands subsequent calls. The same day Tom was a NOSHOW, we had also scheduled an additional hole be drilled for a sink bit. I think Tom gives good face, but lacks integrity.
Chris M.
Classificação do local: 4 Mercer Island, WA
HIREDHIMTWICE We continue to be very pleased with Tom’s experienced, best quality fabrication & installation of our large kitchen(2009) and 2 bath rooms’(2011) granite counter tops, backsplashes and above-backsplash shelves. He also fabricated a raised, moveable granite divider for the kitchen counter that added interest and useful, decorative function. We are so glad we met him and had him do our work. He made our odd shaped pieces of different/compatable granites«stretch» beyond what we thought was possible in our kitchen.(He could have tried to sell us more $$$$ granite and didn’t.) He worked the pieces to put the most beautiful intrusions in prominent places whenever possible. And, he did all our work at a reasonable, competitive price. After you have spec’d your job with him and he has received all your materials, you can certainly ask to see them and review your plan… he is open to communication… follow the old adage, «measure twice-cut once» if you have any concerns. Granite Top(Tom) has worked for many years with home builders and private home owners on new construction and remodeling projects, so you are getting his years of experience. Decorating Suggestion: Ask him to save a few small pieces of your stone after the fabrication so you can carry them around when you are chosing paint or fabric colors, tiles and other décor.
Edward O.
Classificação do local: 1 Bellevue, WA
A big disappointment. We were looking for a granite remnant for our bath remodel. Granite Top had one, and Tom offered it to us at a very reasonable price($ 300). They also agreed to cut it to size, cut the sink and faucet openings, and install it with back-splashes and a Kohler K-2210 sink for another $ 300. The deal sounded too good to be true, but we gave them a $ 300 down payment, and told them we would let them know when our cabinets were installed. A month later, when our cabinets were in, we delivered to Tom several detailed architectural drawings showing the vanity cabinet dimensions, the size the granite top needed to be, and the locations where the sink and faucet cutouts needed to be cut in the countertop. Since there is not much room in a 21″ deep vanity cabinet for the sink, the faucets and a backsplash, we were very careful to place the sink on our drawings as far forward as the cabinet would allow, so there would be adequate room for the faucets between the sink and the backsplash, without having the faucets up against the backsplash or creating knuckle interference during faucet operation. I asked Tom if he understood the drawings or had any questions about how to cut our stone and he said he understood the drawings and didn’t have any querstions. After Tom and his helper instaled the countertop, my wife noticed that the sink was not the Kohler K-2210 that we wanted(and had ordered and was which listed on our invoice), but a different Chinese sink. In addition, the sink and faucet holes were not cut according to the drawings we gave them, and they were actually both about 1″ too far towards the back of the countertop. This was very upsetting because it was the one thing we wanted to avoid and which I specifically questioned Tom about after I gave him the drawings. We demanded that the sink be replaced, which Tom grudgingly did, after mumbling that«a model 2210 sink is just any standard sink», but there was nothing he could do about the faucet holes being right up against the backsplash. Tom, if you read this, please Google«2210 sink» and see what brand comes up. The result is that we got a beautiful stone countertop, at a decent price, but it was not cut to our specifications(and my knuckles bump the backsplash every time I use the faucets!). Granite Top has reasonable prices, but watch for the«bait and switch» if you agree to buy a sink from them, and don’t expect them to be able to read or follow architectural prints or drawings. I don’t think Tom or his worker have any functional training in dimensioning, tolerancing or how to interpret drawings or blueprints.