Auto Driveaway

0 stars. I never even used the company, just got a quote to ship my car and they have called me EVERY DAY, MULTIPLE TIMES A DAY. It’s automated and there’s no way to get off the call list. They also have sent me HUNDREDS of emails in less than a month, which thank god have finally started filtering into my spam folder. I will never do business with these people, and if you don’t want your phone to be called a billion times or a bunch of emails, I don’t suggest even getting a quote from this nuisance of a company.

An update about auto drive away.
My friend tried communicating with them to talk about the incident AND The damaged goods in the car when she received it. They kept telling her to call back another time and every time she called they told her to call a different day. They have NOT 1) Talked to her about the issues she had 2) apologized for the incidents and 3) reimbursed her for the damage and the cost of shipping her belongs that SHOULD of been in the back trunk. They seem to be avoiding the issues and has no respect for customers!!!
Don’t use this service. They seem to lie about a lot of things and sneaky about how to get money!!!

I actually meant to write this review in August 2012, but completely forgot until now. Even though this is a year late, I still feel it has some relevance. In July 2012, I moved from Seattle to the North Miami area in Florida. Before moving I actually planned on driving, but finally realized it would be easier to ship my car and really the only sane option. Now the next task was finding a shipper or shipping broker that seemed reputable. This was a difficult task since many of the reviews online are either paid for or required to receive a discount. This is relatively common in the automotive shipping industry I discovered. I actually came across Auto Driveaway through AAA. AAA only seemed to recommend Auto Driveaway, so this was my first initial reason for looking at this company. Even then I was still hesitant since there weren’t many reviews. Luckily I knew someone who was moving cross country as well and was actually going to use Auto Driveaway. This person somehow came across Auto Driveaway through a car message board.
The car for this individual was shipped a month before I was going to ship mine, so this gave me some time to decide if Auto Driveaway was really a good company or not. After hearing a positive feedback I decided to go with Auto Driveaway. Even with positive feedback I was concerned since there are a ton of horror stories regarding auto transporting. Thankfully my entire experience from beginning to end was excellent.
The Auto Driveaway location I went through was in Kent, Washington. The employees I dealt with on the phone were very professional and reassuring, which helped a ton. One thing to keep in mind with car shipping is you probably won’t have a set time until almost a week or a couple days before. It’s all logistical based since it is dependent on the available truckers and other cars being shipped as well. Auto Driveaway worked with me to find a car shipper that would work best with my schedule. I received confirmation a couple days before the exact time for pick up and location. The transporter Auto Driveaway used was Starsky Auto Transport (also extremely happy with their service as well). While the car was being shipped I received confirmation calls to let me know the status of the car, to find out if everything went okay with pickup, to let me know the car would be arriving in North Miami on a specific day, and to make sure everything was fine with the delivery. The followup calls from the employees were great and also appreciated.
Just a note for anyone wanting to ship is the price varies by the type of car you have. The larger and taller the car, the higher the price. This will be the same with almost all transporting companies. Also, your car will be filthy if it is transported in an open carrier. I used an open carrier since this saved a couple thousand dollars instead of shipping in a closed carrier. The only time I would use a closed carrier is if I had a luxury or classic car.
Overall I was happy with the service and really could not ask for better with Auto Driveaway. The transporter they found to use was reliable and everything went well. Auto Driveaway does have other office locations across the United States as well. If I move back to the West Coast I will definitely use Auto Driveaway again.