All City Auto Repair

If I could give a zero star, I would. Terrible service. Why?! …Because they didn’t even show up and I even called a few times to confirm since they previously stood me up! The customer service is terrible. I made an appointment to have them come tow our car based on Chevy Roadside Assistance’s recommendation. NEVER AGAIN! BEWARE!

Our car was brought there by a towing company, (may or may not be affiliated with the shop — very close to same name, but shop swore they weren’t the same AND we were charged for the tow), to have the wrong fuel pumped out. Had we known at the time that it was being brought to THIS shop, we would have argued with the tow truck driver… The initial estimate was for appx $ 100, the final bill, without any additional estimate given, was over $ 900! At no time were we contacted about the additional costs prior to completion of the repairs.
HORRIBLE business practices! Do NOT take your car here! Check the BBB website — there’s a reason they have such a low (failing) rating!

went for a brake inspection. they didn’t catch the fact that my brake line was leaking-​i had to tell them. got my brakes fixed for a decent price, but it took a lot longer than they said it would and it cost more than they quoted. had to take it back because the brake fluid was still leaking. the guy argued with me and tried to say that it wasn’t leaking before. quoted me $ 135.00 to replace the brake line. i said that i felt i shouldn’t have to pay that much since i was here the week before and they should have done it then. the guy cut me off, told the mechanic to wrap it up, and the insulted me as a mother in front of everyone by saying, «so you’re going to take that kind of chance with your little man?» i had my toddler there, and we made an appointment to come in at 10 AM-​no one even got me keys from me until 11AM. it’s only been a few weeks since i got my brakes done and they are squealing like mad. i filed a complaint with the BBB. terrible service and bad workmanship.
The owner is nice, but the service manager was very rude.

I stumbled upon All City Auto Repair the other day when I was desperate for a quick repair. The owners there were very friendly, the service was quick and efficient, and the cost was definitely affordable! Friendly, Fast and Low Prices. It was well worth the drive from Seattle, I’ll be referring them to anyone who needs auto services.