Aleko Gates

Horrible product and customer service. Less than 3 months of purchase the as1200 swing gate openers, on the of actuators snapped in half! It was made out of cheap composite. To replace it, since it was still under warranty, you have to ship the item to them (at your cost of course), wait for them to receive, process and ship it back. 2 weeks to get my replacement! Also purchased 2, yes 2 magnetic locks. They do not work. I wired it according to specs, it was weak and hummed like crazy. I thought it was defective so returned it for another. Same thing. Weak and the in-​line resistors got hot enough to burn your fingers. Apparently this is normal from what they told me. Customer service had not a clue and were of no help. The guy was taking other calls and asking them to hold while I was talking to him. I paused for a good long time to see if he’d notice and he said nothing so I hung up and returned the damn thing. Steer clear of these folks. Something that is such a good price compared to other systems is too good to be true.

I purchased on of their dog kennels. I am very happy with the kennel and so is my furry buddy. I have been looking for a well made kennel that was nice enough to use indoors and found it at Aleko Gates. I needed to contact them in regards to a question I had. Their customer service is awesome. They answered my email within 24 hours and checked back with me to make sure I was totally happy. You can’t go wrong with these guys!

Beware!
Totally crappy customer service, in fact, perhaps the worst customer service I’ve ever encountered. Hard to believe a company this dense and stupid can stay in business at all. They all speak such bad English they all sound Middle eastern or Paki. They don’t seem to have a clue about the parts and equipment they sell and their tone and attitude is rude, stupid and idiotic. Like many immigrants, they sound like they are just here for the quick buck and nothing else.
I was actually considering doing business with them. Beyond disappointing, bad news company.
I was on hold for over half an hour, HALF an HOUR! Then some Iranian sounding kid comes on long enough to say he’ll be right back. Nope, he never returned after another 15 minutes. I talked to two other employees there and they both put me on hold and then never came back. I asked one a question and I could not understand what he was saying. He then put me on hold again and never returned after 20 minutes. I actually got curious as to how mindless and stupid they would actually get. This happened THREE more times. Left on hold, no return until the call dropped. Then, on their voice-​mail option where I was asked to leave my name and number, there was no voice-​mail option, it just hung up. Bizarre indeed.
I can’t imagine anyone buying anything from them, especially if you ever needed post-​sale assistance with the product. Just nuts.

Superb customer service
This is the place for gates, solar panels etc
Thanks so much!

I figured I would post another review for Aleko gate openers, I returned the one that would not reverse (at my expense) and Aleko shipped me another AC1300, I inboxes it and installed on the original platform, reinstalled chain box, and chain. Once I got the magnetic limit switches set (poor documentation) it has worked flawlessly for 2 months not on both 110 and solar. It is solar powered 80% of the time, the only time I use 110 is when the battery pack runs down due to no sunlight (had 4 days straight of no sun just rain). The gate opener cycles about 6 – 8 times on any given day, and as long as the sun is shining there is no problem with the solar. It does cycle faster with 110v I notice the difference wife does not unless it is really slow due to no sunlight for charging and that is after 3 – 4 days.
I am well satisfied with the resolution that Aleko made possible. Great opener well made, for the DIY’r you can’t beat it!
I wish there were mechanical limit switches available as the magnetic ones work ok, just a real pain to get adjusted, nowhere does it say one has the be higher than the other one.

I was looking at inflatable boats and came across this company selling their version of someone else’s product. From what i could tell they have no idea what they are talking about and there product is very sub par to the original. Dont be fooled, SAVE YOUR MONEY!

Thank YOU, Aleko Gates! Great product!
I was so sick and tired of repairing my Mighty Mule 500 opener. Constantly putting in new $ 250 circuit boards. Glad I found Aleko!
My new GG850 was easy to install on the MM brackets; I just added your Post Pivot Bracket to the bottom of the Mighty Mule post bracket after positioning the MM bracket to the side. Then I had to very slightly drill out the MM gate bracket hole to take your thicker clevis pin. The new Aleko arm went on in 20 minutes at most. It would take 10 now that I know just what to do. Then I mounted your box and hooked up the wiring in a short time. It was great not to have to change the gate mounts.
I appreciate your customer care; I know I asked a LOT of questions. You provided all the right answers to set it up to work so smoothly.
Your opener is much more powerful on my heavy 12 foot iron gate. It is quieter. It swings MUCH more smoothly. The remote has greater range. Best of all… your ENTIRE GATE PACKAGE is only $ 100 more than JUST THE MIGHTY MULE circuit board. (I have three dead MM boards in the garage right now.) I wish I had found Aleko sooner.