Sam Krueger – Pinnacle Capital Mortgage

Sam is very knowledgable about the wide variety of loan products available and takes the time to understand which product best suits his clients’ situations.
Sam helped me through the mortgage process back in 2004 on a new home and he helped me re-​fi this year (2015).
Whenever I had a question or concern, Sam or Ron quickly responded and relayed information in terms I could easily grasp. Considering the complicated mortgage/​financial industry, this was very important. I fully understood all of our terms before signing.
When I am in the market for another mortgage, I will call Sam again!

My wife and I were very impressed with Sam, as our mortgage broker, and his very impressive staff members. One staff member that stands out was Ron Mahmood. If you have most things together, this man does some magic for your approval. We plan to use Sam again, in the very near future.

My wife and I were first time homebuyers and were referred to Sam Krueger at RPM Mortgage by our real estate agent. Sam and his team (namely Cyndi) were great throughout the entire process. We highly recommend them if you are buying a house in the Bay Area.
When we first met with Sam, he agreed to meet us after normal business hours to accommodate our work schedules. He was patient and thorough in explaining the process to us. In going through the vetting process, he was professional and always acted with integrity. At one point he actually was able to secure a better rate for us AFTER we had already agreed to lock in at a higher rate, all without us asking him to do it.
One thing that was pressed upon us in this process was the idea that sellers want to close the deal as quickly as possible. When you borrow to buy a house then this adds time to the process, so you need to be sure that the lender you are working with is able to do what they need to do in a timely manner and without making mistakes, which may prolong the process. Our case was more complicated than probably is normal because we happened to go into contract at the same time that we were leaving on a two-​week vacation overseas. Despite this hurdle, Sam’s team was able to handle their part reliably and on time. They worked closely with our real estate agent and the title company so that we were able to close the deal.
We certainly will go back to Sam when it (hopefully) comes time for us to buy another house or want to explore refinancing our mortgage.