Benchmark Painting & Carpentry

This is the third time I have used Benchmark and plan on continuing to use them in the future. They have done multiple painting jobs inside and outside of my home, as well as other related jobs like replacing rotting wood beams on the outside of my home. The prices are extremely reasonable, and the workmen work quickly (which is very important for jobs that are prices by the hour), and they work with a high quality and attention to detail (which is equally as important!). I highly recommend this company!

We selected and used Benchmark to repaint and touch up the entire exterior of our brick front house, which hadn’t been done for the nearly thirty years since the house was built. They were extremely responsive and professional, walking through the job beforehand, answering all our (many) questions, and on time. They weren’t the least expensive of the quotes we solicited (but also were not the *most* expensive) but for the quality and peace of mind they were worth every cent. Would and will use them again in a heartbeat.

In 2013, I gave this company a five-​star review based on two major painting jobs that they did on my house, inside and out. I don’t know what has happened since then. Having had such a great experience with them, I called them in June to get an estimate on a minor carpentry job outside my home. Benchmark sent out someone on June 23 to take a look at the work. A month later, I still hadn’t heard from them, so I called to ask and they insisted they would have it to me the next day. Crickets. Yesterday (⁸⁄₂₅), I called again. They promised someone would get back to me within hours. I still haven’t heard anything. Two months and three days after they sent someone out to look at the work, I have yet to hear from them. It would appear that they have little regard for their most loyal customers.

I’m happy to update this review to say that this company has done their best to make amends for keeping me waiting and never calling. The estimator who missed the appointment called and (to his credit) he didn’t try to make any excuses. He just said it was his screw up, he read his calendar wrong and he apologized profusely. He asked if there was anything they could do to make it up to me; I said they could come give me an estimate over the weekend, something they don’t normally do. The estimator they sent was a super nice person and he even arrived a few minutes early. I appreciate the effort they have made to set this right!

we used benchmark to paint several rooms in our condo. they’re estimator came out, did a thorough inspection and we got a fair estimate the same day. one week later a crew of three came out to do the job. they were professional, very meticulous and finshed the job in one day. the end result was excellent, they matched the paint perfectly and did all the prep work. after they left it was so clean you would never even know they’d been there. if you need a job done right for a fair price call Benchmark.

We needed some simple carpentry work on a porch and some painting there and elsewhere in the house. I chose Benchmark because they were highly recommended by another contractor of ours. Benchmark’s communication with me was excellent. Everyone arrived when they were supposed to and completed the work in a timely manner. All written work (estimate, receipt, etc.) was timely and professional. And, finally and most importantly, we were very happy with the work. I have no idea whether the price was a good price – that’s not meant as criticism, I simply have no idea – but they were a great company to do business with and I would do so again.

Was looking for a contractor to fix the horrible work that Benchmark did when I came across this glowing review. I was not so lucky. They are by far the worst contractors I’ve dealt with. They painted our deck (in inappropriate weather conditions AND using day laborers even though they swear they dont!) and within weeks the paint started to peel right off. Getting the deck repainted a second time was an exhausting ordeal — despite all the evidence they were so unprofessional. Now, not even a year later, the deck is peeling again! I sent them an email again but did not even get a response! And trust me, I wasnt’t about to use them again, I just wanted them to know what a horrible job they did — you know, in case they really did care about their work and reputation.

I’m always surprised when I get responsive customer service from a company in the DC Metro area, but Benchmark responded to all my questions, inquiries, etc in a very timely manner. From Larry, the project coordinator who initially met with me and provided the job estimate, to Grodbin the crew lead, and Brandy in the front office, everyone was friendly and quick to assist.
The crew removed the wallpaper (hello! the 80s have finally left my house) in main level and upper staircase. The ended up having to replace some of the sheetrock and skimcoat the surfaces but they worked quickly and had the job done in under a week. The painted everything as well, and i was pleased with the coverage of the Benjamin Moore paint they use-​it looks great.
I would recommend Benchmark to anyone if you want professional results and, like me, you realize that perhaps the work to be done is too big of a job for you.