ABW Appliance Outlet

We remodeled our kitchen a little more than a year ago, buying all of the appliances from ABW, to the tune of nearly $ 10,000. I liked their showroom, and while the guy who helped us was a bit too laid back for my taste, they had a great selection and our contractor recommended them. Fast forward not quite a year from installation and a diode on the dishwasher died. It meant the 0 was missing a corner — no big deal but we’d spent $ 60,000 on this renovation and I wanted a full 0. Contacted ABW and they said — quite aggressively — that the dishwasher (a Bosch) was out of warranty. I tried the contractor, and he said the usual standard wasn’t when he bought them (over a year from when I notified ABW), but from when he installed them, a couple of months later. ABW didn’t care, and I was out $ 225 for the new part plus labor. I just think if an appliance wholesaler should stand behind their products. A couple of weeks later, the microwave door won’t open. It sticks. I shoot WD40 in and it opens for a day or two, then … sticks again. Again, no huge deal, but prying open the microwave door each time is a pain, and it shouldn’t happen on a year old appliance. And ABW should say, we’re really sorry. We’ll be happy to repair or replace. Did they? Your guess.