World Skydiving Center

If I could give zero stars I would. Do not use this place for skydiving. They are very small, disorganized, and rude.
My friend and I took the day off work to go skydiving. We ended up spending 7 hours in Kenosha just for them to tell us that our reservations were cancelled. They did nothing to communicate our jump status. They told us to go hang out in the surrounding town for hours. Once they called us backhoe facility, they told us our reservations were cancelled. There were people there even before us who waited close to 10 hours just to hear this news. I understand you cannot predict the weather, but they should not have kept us waiting that long just to tell us to reschedule our reservations. Our whole day was wasted in this field in the middle of nowhere.
We rescheduled our reservations because they said they could fit us in before the season was over. Just as our next reservation day was approaching, we get a call that these reservations were cancelled as well and we had to reschedule for the next year (8 months later).
On top of all of this, the day of our first reservation, we paid for them to take a video of us skydiving for $ 50 each. After the establishment cancelled on us twice, they refused to even give us a refund for a video that was never even taken.
Stay away from this place! They will take your money and run!

The jump gets 500 stars, but for the purposes of this review World Skydiving Center gets 4. After a loooooong wait (1 year and 1 month) and several (5) reschedules of the jump, I finally jumped today. It was WELL worth the wait and frustration of trying to go. I felt very safe with Russ. Things went smoothly, the ride was beautiful, and skydiving is like nothing you’ve ever done in your life. I would even go again with this company. Yes it was frustrating trying to coordinate a day that would actually work (and the weather wouldn’t ruin), but that is not the fault of the company. They want to ensure you are safe, and that they can safely fly with you strapped to them. Once you experience it you will realize it is INCREDIBLE!!!

If you want to spend all day in Kenosha, WI waiting around in grass fields with nothing but cheese shops surrounding you — skydive with this company! They will sign you up and ask you to wait outside for hours before communicating a single word to you. When you ask about your jump status you will be surprised to discover you’ll have to wait another 3 or so hours… whenever their sole pilot is finished with the other forsaken patrons of this poorly managed company. If you happen to ask why you were not notified about the jump schedule when you arrived or that it was currently running 3 hours behind, you may get a bewildered and quizzical look from the office staff and they’ll try and make you feel better by saying that at least you weren’t here for 12 hours, like that’s some sort of consolation.
Not only were we made to dedicate our whole day to skydiving once, but twice. We arrived on a Monday waited 4 hours and could not jump due to weather. While some might consider this bad luck (and it was), if they had a fully functioning staff (two pilots and four jump instructors, instead of one pilot and two jump instructors) we would have jumped close to our scheduled time and weather would not have been an issue. We arrived a week later and were asked to come at 2pm and yet again waited 5 hours for our turn to jump.
Although the jump was amazing, and the instructors and pilots were funny and great, I’m sure there are other companies that can also take you skydiving without making you wait 9 hours.

I am basically only giving 5 stars because Tucker literally made my day. I live in Chicago, my best friend was in town from New York. I scheduled probably over a month ago. She was only in town for 3 days, literally on our way there I got a call saying that we had to reschedule due to a plane being down. I am usually pretty easy going and I understand things happen, luckily they were able to reserve us for the next day… my friends last day in town. Once we got there is was pretty smooth. It is a family owned business which I thought was cool. The owners daughter was holding things down in the office, she was very knowledgeable. Tucker, his 10yr old son gave me the low down on the whole experience, he was so entertaining. The instructors were also awesome, the only thing I was pretty bummed about is that at the end they give you a little envelope, I had no idea what it was for until I was picking up our videos and was told it was for tipping. I work in the service industry, but I drove all the way out to Kenosha with only plastic and there are no nearby ATMs so it pretty much bummed me out, felt like a douche. Granted I spent plenty for the whole experience, I just was unaware of the system beforehand so maybe just a headsup for customers on that note.
Overall, great experience.

The actual experience of jumping was amazing! I would definitely recommend it to everyone. The jump was safe and the company made us feel secure in our travels. However, my overall experience wasn’t that great mainly due to lack of timeliness and friendliness of the staff – which I wasn’t too excited about.
We were scheduled to be the first jumpers of the day at 10am, so we got there early at 9:45 like they told us to, but the staff were still arriving when we got there. We didn’t start until 45 minutes after our start time (10:45). Furthermore, my instructor seemed like he hated his job and he was trying his best to be sarcastic and say nice things. Otherwise, he barely spoke to me.
I also bought the photo package – which i’m happy I did, but honestly the picture quality wasn’t THAT great. And again, my instructor was pretty mellow so half the time he only turned on the video when he saw the other instructor turning it on. If you buy the package, speak up and ask them to record certain shots if you want something recorded-don’t feel shy about it. Also, you can take pics with your personal camera or cellphone up until you actually load the plane, so I’d definitely recommend doing that.

I had a blast at Wolrd Skydiving Center. It was my first jump and my instructor, Wes, was great. He was funny and made me feel comfortable and way less nervous about jumping out of a freaking plane. Great views of the lake-​shore and I am glad I purchased the video: D

My experience was fun. When I first got there, I welcomed with nice staff. I did all the paperwork and off we went. Everything went on time. My instructor was funny and made me feel comfortable. The jump was great although the landing sucked a little bit. But nevertheless, I enjoyed my time there.
The only thing that sucked was I never got my video. I had to call several times for almost two months to get sum sort of explanation. The video was lost or something but finally almost after two months, I was given a refund and offered a free tandem for the following year. Wished I could of had my video, but I’m satisfied with the results in the end.

The good: successful dive out, nice diver, guy at front counter was very energetic.
The bad: We had very little instruction when it came to actually diving out of the plane. We watched a 6 min video, they geared us up, and gave a 2 min talk about what to do when jumping out, then got on the plane. Most skydiving centers are focused around safety and making sure you understand entirely what you’re about to do.
Our divers didn’t seem enthused at all — kinda had the mojo of: eh, it will be fine, don’t worry, I got this. I also wish there was a warning when they are about the pull the shoot — it was a bit of whiplash that I wasn’t prepared for.
Again with the lack of instructions — we had no idea how to land. It was a bit of a mess, but we just had a trust the diver I suppose.
Also, the plan was super rickety and old, a bit nerve wrecking. I was talking to friends who said their plans had about 10 – 15 people on the plane, we had 5 (including the pilot). Should have honestly fit 3.
My experience wasn’t completely ruined — id do it again, but not here.

The experience was mediocre. If it’s your first dive, you may be a little nervous with one instructor as he can be very sarcastic. The customer service wasn’t very welcoming, however they did explain everything you will experience thoroughly when on the airplane. The jump was amazing! It couldn’t be in a better location in WI!

Had an amazing time with my mom. Recommendation-​wear some sort of padding on either sides of your thigh next to your croch. Painful when it jerks. An insole or cotton. Something lol. Other than that, it was great! Great people and very easy process.

You will jump out of a plane no matter where you decide to book with.
The only thing that separates service companies, is customer service. Imagine that. My girlfriend and I bought a Groupon, ready to go on my 2^nd jump and take her for her first. We «reserved» our jump about 45 days in advance, just to be safe. Like most others, we’re from the Chicagoland area, so we were going to make a day out of it.
The day comes, and I called to confirm they still had us jumping today, they come back with «you were never in our system.» How is that possible? My girlfriend and I confirmed that we filled out a form online (and found the screenshot to prove it.) They inform us that «reserving» online isn’t necessarily setting an appointment. You need to receive a confirmation email. I never received one (but it never said to expect one on the thank you page!)
We ended up driving all the way to WI the same day anyways (the rep told us she may be able to still get us in around 4:00.) Get there, and rep tells us immediately that there’s no chance she can get us in. No phone call to us on the way, nothing. We fill out the paper work and watch the training video to shed some time for the next time we come back (September). I politely ask if there’s any way they can comp’ us, or give us a discount on a video for my girlfriend for the trouble. I was going to buy one anyways but felt like they not only wasted my gas to get there, but most importantly, the majority of my Saturday, and for nothing.
They said I could speak to the manager when we return to jump. After reading the rest of the reviews here, I realize there’s no way the management would even consider. I just got my money refunded by Groupon, one of the worst experiences I’ve ever had as a customer. Go to Chicago Skydiving Center (CSC.) Had an awesome experience there, and had a great video done quickly :)
TLDR; This place is disorganized, rude, and no concept of customer acquision, retention, and positive word of mouth marketing.

My boyfriend and I scheduled our jump for 1:15pm Sunday, August 10^th (yesterday).
The first two times I tried calling to make a reservation no one picked up the phone. When I finally got on the phone with someone we scheduled the jump, but never got an email confirmation like they said I would. I called back a few days later and the coordinator said she forgot to send it. Ok whatever, not the biggest deal and our jump was still on the books.
Day of we showed up 10 minutes late, but still 15 minutes before our scheduled jump. We went through all of the waivers and forms and the coordinator asked us to have a seat outside and the instructors would come get us. There were 5 other people already sitting outside who had been waiting over 2 hours for their jump, and we quickly realized that we wouldn’t be jumping for at least 90 minutes. By the time we jumped we had waited 4 hours. No one ever apologized or explained why our jump was 4 hours overdue. When we did go back to the office to try to reschedule the coordinator said the next availability was September 20^th. Hard to believe since I only made these reservations 2 weeks ago.
Also, something was clearly going on internally, as the staff were all arguing with each other. All in all, NOT an organized company, bad customer service and business skills.
Skydiving experience itself was AMAZING, but I would never come back here. It is exhausting to begin with, and waiting for 4+ hours on top of that makes it for a frustrating and irritating experience.

Worst, most unorganized business I have ever been to. Never got emailed back. Was never told needed to be there 30min early. Then we got bumped back 3 hours, then an hour before our jump time we got called and we were told they couldn’t take us. I do not recommend this place to anyone.

My daughter and I did tandem jumps and it was an amazing and wild ride. The office staff took care of the required waivers professionally… The jumper trainers were awesome. They are a different breed and that’s a good thing… It was not scary and there is no stomach drop like on a roller coaster… It is thrilling though to free fall and yet know you are safe with a skilled guy or gal strapped to your back. I am planning my next jump already… What a blast and what am outstanding business! I’ll be back with my freinds and family… if they have the guts.

What an experience!
Drive out of town to come here. 5 of us new to skydiving and having anxiety. We were informed we were going to be pushed back to 6pm. Mind you our reservations were at 2! We get a call at 4:45 saying we are not going. The plane hasn’t made it back blah blah. Went back and the manager was making jokes! As we are all obviously upset about this. Unorganized and unprofessional don’t risk your life for a company like this is all i have to say.

One of the most exhilarating experiences of my life!!! Everyone needs to do this at least once!
I did a tandem jump with Pat and he was awesome. His confidence and experience put me at ease, but his energy kept the excitement ramped up to the max. Couldn’t have asked for a better jump and adrenaline rush!

It was a great time and I think everyone should do it once! The staff was amazing from the two ladies at the front desk to the instructors. Amber was very nice to deal with and made our experience very enjoyable. One thing that sucked was if there are many clouds in the sky you may not be able to jump, we got lucky. We had to wait around for 6 hours but the jump was well worth the wait. The instructors were friendly and made jokes to ease your mind. They were very precise in their instructions and everything went so smooth. Here’s a TIP, When you get pretty high in the plane and you feel your ears start to pop, SQUEEZE YOUR NOSE AND BLOW (to relieve the pressure) and you will be just fine. I got a slight headache going down but my instructor told me to do that and all the pressure went away. Have a good jump!

First off, our sky jump was cancelled without notice, so my first thought was giving them a horrible Unilocal review… but then the trip was turned around when the owner decided to accommodate us and allow us to jump. He called a pilot and an instructor and we were in the air in no time. Both instructors were extremely nice and sociable. They made the trip well worth it.
If you are looking for a real thrill with good people around you, check it out. I only suggest you remain flexible with the dates and times. You do not want to book. a trip around skydiving due to issues like plane repair and/​or weather. Other than that, I do not have any complaints!!!

The environment at World Skydiving Center is so fun and positive! They’re awesome!

I was looking around for a skydiving center close to chicago for my friends and I to go make our first jump, and I called around to a couple places to get prices and get more information on what I should be looking forward to on my first jump. When I called world skydiving center I spoke with Russ and he gave me a great price for my group (compared to some of the others), but he was also very informative on what I would be going through for my first jump. Highly recommend this skydive place. I guess it’s called a DZ.