Taco Bell

When I do come here, the food is usually spot on, but the drive-​through is extremely hit or miss. I’ve waited entirely too long a few too many times. I would award more stars because the employees are really nice, but after tonight’s experience, I simply cannot.
My husband and I came through the drive through tonight around 9:15pm and ordered a mango fruitista freeze, which we were informed, albeit apologetically, was no longer an option. We then chose a Baja Blast freeze because we would be slightly less happy with that, but it still would feed the craving. We were informed that their machine is broken and that too would be unavailable. The employee was very apologetic and maintained a cheerful attitude offering up suggestions. She alone gets five stars for maintaining professionalism. We chose to just wait for our turn to leave without ordering anything else because we truly only came for the frutista freezes. Not a big deal. Things happen. What was the killer here was that we ended up waiting for upwards of 15 minutes in this drive-​through for nothing!

Management is the problem at this Taco Bell. Very unprofessional.

Still waiting in line. Taco Bell is usually a mistake, but when you have to wait in a drive through line that has no escape it is especially so. Been waiting over 20 minutes and have only moved up 3 cars. BIG MISTAKE.

I arrived right after work at 3:20pm, not a peak time… What can I say… THE DRIVE-UP…SLOW, SLOW, SLOW!!! It took 15 plus minutes to get served!!! They always run out of an ingredient or forget my fork. These guys are CLUELESS!!! This is the 3^rd time they told me to pull around to the front door and wait for an item to be made only to forget I was waiting like an idiot wasting gas. I went in to give them a piece of my mind!!! I WILL NEVER GO HERE AGAIN!!! ZERO STARS…

Slow doesn’t even begin to describe the service here. If you get out of the drive thru in 15 minutes you’re one of the lucky ones. Last night at 10 PM with 4 cars in front of me I sat trapped (due to the narrow lane with no escape route) for nearly 45 minutes. The food was standard TB fare, but come on. I watched two employees through the window putzing around with a mop, another struggle with a napkin dispenser, a fourth get herself a beverage 3 times while the teen working the window seemed to be doing everything else. If you HAVE to eat late in the area go with the arches or head across town the time saved will be more than worth the extra gas.

The ABSOLUTE WORST! you could drive to the other side of kenosha and back to go to the other taco bell and get your food faster. I have no idea what they do here but it’s not a fluke or a one time thing. It’s been like 6 times that I’ve come and it’s taken minimum 10 mins to get my fast food order of 2 tacos with 2 small orders ahead of me. Management couldn’t care less. Hope the owners see this and take note.

Slow service! Went for lunch, peak time and restaurant was understaffed. Drink dispenser was all screwed up, tried to get attention of staff to let them know but gave up. This is also a Pizza Hut. What?

If I could give this place no stars I would. Every time I go there they are super show and the service is awful. Over day when I had little time because I needed to get back to work I had asked 4 times how’s long it would take to make a pizza and they wouldn’t give me a straight answer until that last time I asked.
This morning I was there for 5 minutes at the counter and then someone came up saidi just have to unlock the register, tried for a minute and then walked away and we just left.
Worst.tacobell.ever.

SLOW SERVICE. Sad to say, but you would save time driving across town to another Taco Bell than coming here. Currently sitting in drive thru for 10 minutes AS I WRITE THIS REVIEW! Happens every time.
EDIT: 5 minutes later I reach the window. The excitement grows.

Waited 20 minutes in a crowded dirty Taco Bell after ordering two Cantina Bowls only to be told they had run out of rice and could we wait another 30 minutes. They only had one cashier and were about ten orders behind (all these people were standing and waiting with us). I went to get napkins, empty. Sauce bins empty. I politely mentioned it to one of the cooks and she it was because the cashier had a line. Seriously? I just want a napkin not your excuse. The garbages were also crammed full. This restaurant is poorly managed, I will never go here again.

This Taco Bell has the slowest Drive Thru. I really enjoyed the fast and quick service from the location on 75^th, but unfortunately it was torn down. I have seen this drive thru doing evaluations on speed, but it doesn’t seem to help. I am hoping they get it together soon.

Given that the restaurants in the area are a bit limiting you will be happy to know that this Taco Bell is pretty good. The service is good and fast. The food is quick and decent. You can eat like czar with all that change you found under your sofa cushins.