Sunnyside Florist of Kenosha

Beautiful flowers if you don’t care what kind of flower!!! Ordered a bout — no roses or carnations. On the day of pick up its a small rose bud and another flower that looks like a rose, but it’s called something else. They did call to ask if this mystery flower is ok so I looked it up online. The online photos didn’t look like a rise, but the one they used does. I’m not happy with the bout and they will not remake one or refund. Horrible!!! Stay away unless you have no preference on the end result.
Update:
In response to the store’s response, as my review states, we were called about a flower that we never heard of before and the images we found online did not look similar roses. On the day of, we specifically asked if the bout could be remade with a different flower and were told no. I would have been completely satisfied if it was remade with a non rose or carnation looking flower. Your policy may normally be to remake, but we even asked and were told no. The lack of a correction is the reason for my poor review.

Great service. Multiple services available, candy, cake, jewelry, floral arrangements. Pleasant salespeople.

Average at best. Asked for a fragrant bouquet as the recipient is blind. When they arrived, they were fresh but only 2 roses and a bunch of cheap filler daisies and carnations. Nothing with fragrance. Not good fragrance anyway. My florist in my town has made same request bouquet and it had fresia, orange half roses and gardenias, for same amount of money. Looked more like a grocery store mixed bouquet. Also asked for something for $ 50.00. Ended up costing $ 62. I am out of state so maybe if you are local and can see flowers, they may do a better arrangement. I do have to say that they were above and beyond on the delivery. Had to make three trips with no problems at all. I will use them again because of they friendliness of service and diligent delivery. I will just be very specific on what main flowers to use.

Nice clean store with friendly staff.
However — $ 4.50 per rose or $ 55 for a down is way too high. My usual florist is about $ 25 /​dozen for absolutely stunning roses.

Have used Sunnyside a number of times and every time they do a wonderful job. Went in at lunch today looking for a corsage (sp) for a father/​daughter dance I will be attending with my 6 year old daughter. I know nothing about flowers and the staff was wonderful in helping me pick out something that would match my daughters dress for which I showed them a picture. Staff is always friendly and willing to help. I would definitely recommend Sunnyside!

I recently moved to Kenosha from Illinois and I received a beautiful «Sweetest Day» arrangement from this florist on October 18, 2014. It is now November 6^th, and the carnations that were in this bouquet are still beautiful. My niece is getting married this week and we had a last minute «flower emergency». We went to our usual florist and they were of little to no help. Being almost in panic mode, I remembered those carnations and we went to Sunnyside Florist to see if they could help. Sunnyside’s wedding expert, Dawn came to the rescue, took charge and saved the day. The wedding is tomorrow and I will be sure to post pictures!

I do not want to completely embarrass the business, so I will simply note that I received an $ 8 credit because there were no margaritas (gerber flowers).
And because of this nice gesture the company called and left a voice message for me asking me to change my original poor review. Aaaaww!
What do I do?

Everything I have purchased from Sunnyside has been perfect. I have not only bought flowers; but I have seen numerous weddings, events and funeral work that the designers prepared. AMAZING! I’d recommend to anyone that is in need of floral work!

I visited Sunnyside Florist to place an order for a bunch of daffodils. The girl was very helpful, asked if I wanted greenery and any other flowers. I explained that no, just a bunch of daffodils were all I wanted. She took notes and said that since the arrangement was only daffodils, they would likely be 2 – 3 bunches of daffodils.
When the arrangement was delivered it was nice, but included greenery and daisies. More daisies than daffodils, actually. I called the Sunnyside, and spoke with one person and then another. They checked the order and noted that the «O» in «NO greenery, other flowers» was cut off. They said it was their mistake. But offered no real apology. More of an excuse.
I asked for a refund b/​c it was clear that it was their mistake and they did not deliver what I had paid for. The woman said that in order to get a refund, they needed to go back to the home to where they were delivered and get their flowers back. She claimed you wouldn’t get your money back for a SHIRT unless you took the shirt back to the store. Ummmm… I guess.
But, the recipient didn’t know the flowers were wrong. I was aware b/​c she sent a photo of them to me. Imagine having flowers TAKEN AWAY within the hour that they were delivered! She then offered to exchange them… again, the recipient didn’t know they were wrong… so imagine coming back to the home to TAKE THEM BACK and give her something else.
Finally, they offered a 30% discount of an order that seemed overpriced (and included a $ 9.00 delivery fee to deliver the flowers literally around the corner). When I made the order in person, in the store, I was fine with the original price and agreed to the delivery fee (which both seemed expensive, but I was OK with for the special occasion), BUT I did expect that this incredibly simple order would be «arranged» and delivered as promised. And, since it was not, that they would make things right with me. Unfortunately, I was wrong.