Lumber Liquidators

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Th e flooring I bought is beautiful! My issue was with customer service. A nail gun was supposed to be shipped directly to my house (I paid for the shipping) and when it hadn’t arrived I called and it had been shipped to them so I had to go pick it up. I was sold the wrong size nails, here we were ready to install our first row and had to make a run to Home Depot. I paid to have a transition piece 2 day express delivery it should have been there by the weekend and it didn’t come until Tuesday. A second piece was also ordered to be shipped to me and it was shipped to the store. No one called me, I had to call them and then they re-​shipped it to the wrong address. So I recommend picking items up directly from them. They tend to place blame on other employees instead of owning up to their mistakes.
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I wish they had a bigger store but this is the best place to go for flooring! Their prices are great and the staff is super friendly and helpful. They didn’t have the kind we wanted, so we placed an order had it delivered to the store. They helped load the flooring into our car and we were able to install it ourselves. Paying them to do is a bit pricey, but an option for those who don’t want to take on the task themselves.