Carl’s Jr 151

This restaurant has gotten shoddy in customer service and safety. In the men’s room in the handicap stall, there was a puddle of water that was laying there FIVE DAYS and the crew was told about it. They didn’t do anything… I stepped in it and slipped and almost fell! I told one of the crew memebrs about it and he got mouthy! I told Liz the Shift Leader about it, and she acted «So fucking what??» The staff complain about the pay, the hours, and it’s gotten to the point to where I WILL NEVER EVER go back to that crappy store! When I told the crew about the water puddle, his reply was «Well, we’re too damn busy and we can’t do it right now.» This of course was reported to the Franchise owner, and all I got was an apology. Nothing more. No «Are you ok? Can I do anything?» Just «Thanks. I’ll talk to the store». NO wonder Carl’s Jr is going down the toilet. Most of the good crew at this store is gone. They were treated very badly.
Please have someone talk to the crew and managers. All they do is bitch and complain in front of the customers, and let me tell you, If I was the manager of the store, I would have said «I have stacks of applications on my desk. People need a job. If you don’t like it here, perhaps it’s time for you to part ways and I can replace you!» Will never go back there or any Carl Jr’s again!

I might have picked the wrong week to visit, I mean then might have cleaned the store the week before. 1:20 pm the tables all dirty, floors needed sweeping, garage cans full. Mens room no paper towels, wife said no toilet paper in ladies and used seat covers instead. Floor filthy in mens room. Food as good as any Carls. My best guess, management don’t give a chit.

I used to love going to Carl’s Jr. But this location has really gone downhill in recent years. The woman who took my order was rude and disaffected. She got my order wrong twice (it was very simple – a fish sandwich and a large coke zero). The second time she returned she handed me a bag dripping with… something. I hope it was just soda. She didn’t apologize or even offer a napkin, just turned around and started talking to her coworker (who was similarly unconcerned with this level of service).
I won’t be returning to this location. The Columbia Ctr Blvd location seems to have much higher standards. Avoid this one on 395.

Carl’s Jr is over rated. The burgers are dry and I have always hated their commercials. If I hate your commercial, then I wont shop there.

We used to come here at least once a week. At first, it was great, but seriously, the last several (5+) times we’ve been here, it has been awful.
We order low-​carb burgers every time, which come lettuce wrapped. Lately, we’ve had terribly BURNED burgers more than once, missing cheese more than once, and SWEET pickles instead of dill pickles more than once. Anyone who knows about low-​carbing knows that sweet pickles are a no-​no, as they are empty carbs, so imagine our surprise and emergency regurgitation as we tasted the alien intruder in our burgers. Not cool. These are 4 dollar burgers, mind you. It sure is frustrating to get home and discover we got ripped off.
I think we’re done with this location for a long while. Fortunately, we discovered the Jack in the Box in Richland in the Winco parking lot does burgers without the bun much better. Goodbye Carl’s.

I don’t what it is, but Carl’s is good. Something about getting a «Six Dollar Burger» for $ 5.

Dirty bathrooms. If you are stopping in the area to grab a quick burger and use the restroom while on the road this is not the place to go.

Food was hot and they bring it to the table. Staff was friendly. Better than a jack in the box breakfast. Seattle could really use a Carl’s JR. Get the pico de gayo with your burrito it’s fresh and delicious.

Stopped in for the first time while on a roadtrip to Portland and was pleasantly surprised. Got a free Big Carl with a Big Carl combo via coupon. An inexpensive lunch, «better» and cheaper than 5 Guys (perhaps an unfair comparison) and someone remarked the fries were the best they’d had in a while. Fast service. Friendly. Definitely a great deal when coupons are available.
I’d recommend to a friend.

Ok… so I had a coupon for a free drink with a purchase of a Guacamole Bacon Burger (I’ve been craving bacon and guacamole for quite some time for some odd reason) from Carl’s Jr. I was a little skeptical because I hadn’t been there in years, and that couple years ago, I really didn’t like their burgers. But to my astonishment, the bacon guacamole burger was absolutely delicious! There was just the right amount of guacamole, which has a little extra kick of spice (I’m not really into spicy food) and there was the perfect amount of bacon. I think it came with pepper jack cheese on it, which usually isn’t my favorite as I am a cheddar girl, but it just put that finishing touch on the burger. The burger was juicy and char-​grilled and it tasted amazing! I followed it with a side of chili cheese fries, which looked pretty good on the reader board when ordering, thought I would give them a try. I was in AWE! The fries had just the right amount of salt/​seasoning and the chili and cheese topped them off nicely. Huge portion if you ask me. Although it was VERY delicious, I could only eat ½ of the burger and ½ of the chili cheese fries… luckily my husbands cousin was hungry and she at the other ½s. I will definitely be back! DELICIOUS!